ELicensing Initiatives

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www.az.gov

• E-Licensing Initiatives
• Gene Martel
• Digital Government Services Manager, GITA

- Presentation to - CIO Council August 10,
2005 Presentation can be downloaded from
http//www.azgita.gov/downloads/
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Topics To Be Covered

• Arizona _at_ Your Service (AAYS) Overview
• Common Licensing
• Cabinet Licensing
• Summary

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Arizona _at_ Your Service (AAYS)
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Arizona _at_ Your Service

• One-Stop Internet Portal for Government
  Information
• More than just a website AAYS provides
  E-government web related services to state
  agencies as well as polisubs.

www.az.gov
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Arizona _at_ Your Service

• Services Offered
• Enterprise Search
• GIS Mapping
• Credit Card Processing
• Secure Transactions (Authentication/Encryption)
• Web Development/Hosting
• Available via EPS Contract AD000129-001

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Arizona _at_ Your Service

• Funding Model
• AAYS revenues are derived from convenience fees
  charged on sales of motor vehicle records to MVD
  customers
• Revenues pay for the operation of portal
  services
• Revenues in excess of expenditures provide
  infrastructure services and.
• underwrite agency application development.

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Arizona _at_ Your Service

• Applications and Services Totals
• User Interface (69)
• Portal Payment Gateway (11)
• Secure Gateway (18)
• Search Engine (69)
• Website Standards Training (23)
• GIS Services (3)
• Application Development (11)
• MVD Customer Conversion Pilots (4)
• On-line License Renewal (6)
• ROC and ADRE are operational DHS, DOI, BTR
  Pharmacy in development fall 05 deployment.

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Arizona _at_ Your Service

• Specific Applications
• Motor Vehicle Dealer Suite (MVD)
• Motor Vehicle Records Requests (MVD)
• Professional License Renewal (ROC/ADRE)
• DUI Reporting (GOHS)
• Storm Water Runoff Permitting (ADEQ)
• Insurance agent/company lookup (DOI)
• Credit Card Payment Processing (MVD, ADWM, DPS,
  AZGU, AOC, Optometry, EPS, Cosmetology,
  Education)
• AFIS Interface (GAO)
• Web Services Access (MVD, DES)
• Secure Gateway - Unemployment Benefits Insurance
  Tax Reporting (DES).

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Common Licensing
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Common Licensing

• Background Rationale
• The state of Arizona has for many years
  recognized the need for a common licensing
  solution as a means of optimizing business
  functions for Arizonas licensing and regulatory
  agencies
• In the past we have looked at ways in which to
  provide an enterprise licensing solution in an
  attempt to reduce costs while still meeting the
  needs of the agencies regardless of their size or
  client transaction volumes
• However, in the face of tight budgets, the
  implementation of a common system either
  centrally hosted or distributed for individual
  agency use, had proven to be cost prohibitive.

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Common Licensing

• Strategy
• GITA, through its contractual management of the
  Arizona _at_ Your Service Web Portal is implementing
  an automated Common Licensing System for
  Arizonas professional licensing and regulatory
  agencies
• To remedy the cost constraints associated with
  such a service, the development and hosting fees
  for the Common Licensing System will be
  underwritten by the Portal.

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Common Licensing

• Functions
• Licensing management functions performed by most
  90/10 agencies can be facilitated through a
  simple set of common business functions.

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Common Licensing

• Targeted Strategy
• We are planning to implement the first phase of
  the Common Licensing System over the next 6-10
  months
• An initial group of 5 agencies have expressed a
  desire to participate in this new service.

Arizona State Board of Pharmacy
Arizona Naturopathic Physicians Board Of Medical
Examiners
Arizona Board of Physical Therapy
Arizona Veterinary Medical Examining Board
Arizona Board of Technical Registration
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Common Licensing

• Targeted Strategy
• GITA is targeting the 90/10 agencies as
  prospects for implementation and
• agencies having limited, or antiquated back
  office capability.
• Subsequent phases will support initial
  registrations and docket management
• We anticipate 10-20 agencies adopting this
  service over the next 12-16 months.

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Cabinet Licensing
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Cabinet Licensing

• Objective
• In addition to Common Licensing, the portal
  will continue to expand its presence in license
  renewal for larger cabinet level agencies
• Designed for agencies with existing back-office
  license management systems, but lack a user
  facing e-commerce capability.

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Cabinet Licensing

• Functions
• Online license renewal services
• Can be replicated for other similar agencies
• Efficient Utilization of Web Services (SOAP).

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Cabinet Licensing

• Targeted Strategy
• Online license renewals are now available for
  Realtors (ADRE) and Contractors (ROC)
• Under development Renewals for Insurance
  Professionals (DOI) and special licensing of
  Midwives, Audiologists, Speech Pathologists and
  Hearing Aid Dispensers (DHS).

Arizona Department of Real Estate Live !
Arizona Registrar of Contractors Live!
Arizona Department of Insurance
Arizona Department of Health Licensing
Services Division
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Summary
E-Licensing Efforts by GITA
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Summary

• Benefits
• Existing State Contract AD00129-001
• Development and Hosting costs are underwritten by
  AAYS
• GITA Oversight of all Projects
• ARS 35-142 Has provisions for accepting credit
  card payment and expensing (contra revenue)
  discount, processing, convenience and transaction
  fees
• ARS 41-132 Has provisions for Electronic
  Signatures wherever applicable
• Interface to AFIS with oversight from GAO and
  OST.

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Thank You

• Gene Martel
• Digital Government Services Manager
• Government Information Technology Agency
• 100 N. 15th Ave., Suite 440
• Phoenix, AZ 85004
• 602-364-4775
• gmartel_at_azgita.gov
• Presentation can be downloaded from
  http//www.azgita.gov/downloads/