The RealTime Revolution

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The Real-Time Revolution
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Topics

• CloudMeeting basic features screenshots
• User bandwidth requirements
• CloudMeeting technology backgrounder
• Audio, Video Digital Collaboration Accessories
• Corporate administration program management
  tools
• CloudMeeting WebConsole
• User account administration, call records, etc.
• Standard monthly usage reports
• Admin training modules
• Service terms Support
• Real-Time Conferencing and Collaboration Drivers

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CloudMeeting Basic Features Screenshots
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Integrated Everything over IP from the desktop
Multipoint video for webcams and DV/PTZ cameras
Secure Instant Messaging
Business-quality full-duplex audio
Private contact list with presence status
Desktop and application sharing
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CloudMeeting Service, Scale, Security

• Subscription service
• No investment in servers or licenses, immediate
  deployment
• Fixed monthly fee per user account for unlimited
  use
• Can invite 3rd parties into a call easily with
  free Guest account
• Mobile Global
• From desk, meeting room, hotel room, home, client
  office, airport lounge, WiFi café
• 2-200 users in a single call
• Dynamic meetings contacts can be added to a call
  on-the-fly
• VPN security with end-to-end SSL encryption
• Real-world network traversal
• Designed for corporate firewall security best
  practices
• Requires only standard HTTPS port (TCP 443)
  outbound
• Supports SOCKS 4.0 and 5.0 proxy servers
• Supports NAT devices

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Least-Latency Global Internet Routing

• Least-latency routing for best quality multimedia
  call experience
• Calls automatically set up on nearest server
  center
• Automatic server center redundancy overflow
  guaranteed operation

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Configurable and Adaptable
6-video skin

• Pre-formatted 2-video and 6-video windows
• With more than 7 participants, automatic video
  rotation based on who is talking
• Double-click any video to expand it in a separate
  pop-up window

At home
At the airport
Japan
Rio de Janeiro
California
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Application Sharing with Cloud AnyShareTM
PowerPoint

• Share any application, document, photo, web
  browser or drawing/whiteboarding tool
• Share your entire desktop
• No prior upload necessary
• Advance your slides or make changes in real time
• Only the presenter needs the application on his
  PC
• Presenter controls the document

Spreadsheet
AutoCAD design
Freehand with MS Paint
Concept X7 brainstorming
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User Bandwidth Requirements
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Minimum User Requirements

• PC Software
• Windows 2000 or XP
• Internet Explorer 5.5
• PC Hardware
• 400MHz Processor
• 64MB RAM
• 40MB available space on hard drive
• Audio and video accessories/systems

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How much bandwidth?

• Supports dial-up to T1 internet connections
  Corporate LAN links, Broadband, WiFi, cellular
  via EVDO, satellite links
• More bandwidth means better-motion video and
  faster sharing
• For video and application sharing, recommended
  100 Kbps minimum 33 Kbps
• Audio is prioritized video FPS is scaled
• Three levels of CloudMeeting bandwidth management
• Adaptive Adjusts dynamically and individually to
  bandwidth speed
• Client limit individual constraint via a simple
  configuration
• LAN limit constraint configured via our Virtual
  Gateway feature
• limiting all CloudMeeting traffic from a given
  fixed IP address

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CloudMeeting Technology Backgrounder
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MultiCloud QoS Platform Real-Time, Real World
CloudMeeting developed a suite of integrated
patent-pending technologies to provide the best
group business communications experience in
real-world conditions anytime, anywhere, with
anybody.

• High Performance Platform
• Lossless
• Low Latency
• Scalable
• Seamlessly go from one-to-one to many-to-many
  participants in calls
• Integrated media
• Permits integrated Everything over IP video,
  voice, application sharing, text
• SSL Secure
• VPN, 100 encrypted, financial-transaction
  security for all communications
• Works in the real world
• Firewalls, Proxies, NATs
• QoS elements for corporate LANs to DSL to
  wireless to dial-up connections
• Adapts to fluctuating bandwidth, variable
  latency, packet loss

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MultiCloud QoS Platform Our Unique Technologies
Patents Pending
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Audio, Video Digital Collaboration Accessories
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Recommended audio accessories

• Plantronics Audio 50

Wideband Solutions WC301
Phoenix Duet-PCS

• Superior clarity and noise reduction
• Swivels for left or right ear
• Adjustable microphone
• Analog connectors for standard sound card

• Professional audio for large meeting tables
• Supports up to 3 high-end boundary microphones
• Echo cancellation, noise reduction, automatic
  level adjustment, auto-mixing
• Use with standard PC speakers

• USB conferencing speakerphone with noise
  reduction and echo cancellation
• Light, small and solid design
• Personal or small room use
• Jack for external PC speakers for larger spaces

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Recommended video equipment
Logitech Pro 4000
Logitech Notebook Pro
Sony EVI-D100

• 640 x 480 resolution
• VGA CCD sensor
• Up to 30 fps video
• Digital zoom
• 1,3 Megapixel photos
• USB connection

• 640 x 480 resolution
• VGA CCD sensor
• Up to 30 fps video
• Digital zoom
• 1,3 Megapixel photos
• USB connection
• Carrying case

• Professional Pan-Tilt-Zoom camera with remote
  control
• 65º wide angle lens for room coverage
• 40x zoom ratio
• Super HAD CCD sensor

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Digital Collaboration Accessories - examples

• eBeam System 3
• Permits digital capturing from conventional
  whiteboard
• Drawings shared in real time via CloudMeeting
• Bluetooth or USB connection

• Concept X7
• Brainstorming and meeting productivity software
• Drag drop symbols, forms, concepts
• Supports various idea mapping methodologies
• Meeting note templates

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Corporate Administration Program Management
Tools
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CloudMeeting Corporate Program Benefits

• Program admin management tools
• WebConsole account management
• Standard monthly management reports
• Super User remote diagnostics configuration
  capability
• Program administrator training modules
• Additional 24x7 telephone admin support
• Optional audio and video equipment packages
• User volume discounts
• General corporate program eligibility requires
  a minimum subscription of 100 Pro users

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CloudMeeting WebConsole

• Access to call record histories and user data
• Call data by calls initiated or per participation
• Search by various filters
• User and groups administration
• Create new users, deactivate, reset password,
  etc.
• Permits treatment of subscribed accesses as a
  flexible pool
• Define different user groups to facilitate
  breakdown of call data and differentiate/limit
  access privileges by different classes of users
• Different levels of administrative privileges
• Supports master administrator
  sub-administrators
• Secure web access (HTTPS username/password)

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WebConsole main menu
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Call record search

• Filter by
• Group
• Partial name
• Pre-defined period
• Specific date range
• Call length
• Call host
• Participants

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Set WebConsole admin privileges user groups x
function
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Standard monthly usage and admin reports

• Basic reports provided
• Total usage
• Usage trends
• Usage profile analysis
• Account summary

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Training offered to Administrators
CloudUniversity!

• C1 Total Productivity Real-Time Group
  Multimedia Communications Theory
• Overview of the evolution of real-time
  communications applications ROI CloudMeeting
  platform technology overview.
• 2 hours on-line via CloudMeeting
• C2 Audio, Video, and Digital Collaboration
  Accessories and Systems
• Overview and recommendations on products
  currently available criteria for selection
  matching equipment to applications common
  pitfalls how to adapt DV and PTZ cameras for use
  with PCs and CloudMeeting
• 1 hour on-line via CloudMeeting
• C3 Using CloudMeeting for Administrators and IT
  Support
• Practical in-depth orientation on CloudMeeting
  features and appropriate use of audio and video
  accessories
• 1 hour on-line via CloudMeeting
• C4 User Configuration and Diagnostics Advanced
• Practical session reviewing CloudMeeting remote
  support tools checklists for recognizing and
  correcting common problems problem simulations
• 2 hours on-line via CloudMeeting
• C5 Account Administration Tools
• Overview of the CloudMeeting WebConsole defining
  groups defining privileges managing your
  corporate pool of accounts interpreting the
  standard management reports
• 1 hour on-line via CloudMeeting

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Service Terms Support
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User Types Terms

• No initial set-up fee
• Flat monthly fee per Pro user, unlimited use
• CloudMeeting Pro
• Full functionality, recommended for corporate
  collaboration
• Basic subscription rates available at web site
• Volume discounts at 20/100/1000/5000 users (see
  web site)
• Pro subscriber may invite up to one (1) FreeGuest
  user to any given conference at no extra charge
• Higher limits of FreeGuest users permitted for
  additional charge
• Invited FreeGuest accounts
• FreeGuest user is a free CloudMeeting account
  with unlimited instant messaging and call
  participation (cant initiate calls)
• Pro user instantly creates a Guest account and
  automatically generates invitation e-mail simply
  by typing the users e-mail
• Typical FreeGuest use is less real-time
  collaborative, more one-off or purely large
  meeting-driven
• e.g., seminars, or with prospects, clients,
  partners, family contacts while travelling

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Support Features

• On-board user diagnostics
• User-friendly Configuration Wizard for audio,
  video, and network connection testing and
  adjustment
• Instant Support for CloudMeeting Pro users
• Via on-board instant messaging and instant
  calling
• Free orientation session, assistance with
  audio/video configuration
• Remote troubleshooting configuration tools
• Available to corporate admin accounts with Super
  User status
• Real-time info on bandwidth available, bandwidth
  utilized, routing, latency, packet loss,
  microphone status, video status, etc.
• Can adjust any users microphone
• source, volume, sensitivity, video
• and audio device configuration

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Support Availability

• For CloudMeeting Pro users
• Instant Support via the CloudMeeting instant
  messenger and conferencing
• M-F, 0500 1800 PST
• 0800 telephone support
• M-F, 0500 1800 PST
• ASAP e-mail response
• M-Su, 0500 1800 PST
• Additional for corporate administrators
• 24 x 7 telephone support
• Any customer can at their option use CloudMeeting
  to offer their own multimedia instant support for
  internal users or 3rd parties (clients, etc.)

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Real-Time Conferencing and Collaboration Drivers
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Why real-time, multimedia collaboration?

• CloudMeeting Drivers
• Globalization and outsourcing
• Dispersed businesses, customers and suppliers
• Falling cost of bandwidth, growing ubiquity of IP
  networks and privatization of Internet
  infrastructure
• CloudMeeting Benefits
• Reduce travel improve travel
• Expense, fatigue, inefficiency, insecurity
• When must travel, home and office are closer
• Improve productivity, time-to-market, and
  geographic reach
• CloudMeeting accelerates projects
• Richer, meet now communication improved
  quality of output
• Expands sales and high-touch support reach to a
  geographically dispersed audience
• Develop and enhance relationships
• Video makes communication three-dimensional
  instant contact
• Can include 3rd parties (customers, partners) in
  your contact list and invite to calls at no
  additional charge

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Multimedia Accessibility Spontaneity
Productivity
Presence
Video
Secure IM
Audio
Click!
Data Sharing
Presence
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The Real-Time Revolutionwww.cloudmeeting.com