Library 2'0

1
Library 2.0

• James DayLibrary Technology Coordinator

2
The Truth

• We are losing the interest of our users.
• We no longer consistently offer the services our
  users want.
• We are resistant to changing services that we
  consider traditional or fundamental to library
  service.
• We are no longer the first place many of our
  current and potential customers look for
  information.

3
Patron Demographics

• Generation Y (1978-2000) 43.7
• Generation X (1964-1977) 20.6
• Total 64.3

4
Library 2.0 Definition

• Library 2.0 is the model of the
  second-generation library which encourages patron
  participation and staff collaboration through new
  services and technology based on Web 2.0
  principles.

5
Library 2.0 (Chad Miller)

• The library is everywhere.
• The library has no barriers.
• The library invites participation.
• The library uses flexible, best-of-breed systems.

6
Web 2.0 Key Principles

• Users control content and organization through
  tagging (folksonomy).
• The service gets better the more people use it.
• The service aggregates collective intelligence.
• Services are modular and mixable (mashups).
• Services reach out to traditionally non-users
  (the long tail).

7
Everything Is Miscellaneous

• The Three Orders of Order
• 1st Order Physical
• 2nd Order Card Catalog
• 3rd Order Digital

8
Everything Is Miscellaneous

• Four Principles of Digital Organization
• Filter on the way out, not on the way in.
• Put each leaf on as many branches as possible.
• Everything is metadata and everything can be a
  label.
• Give up control.

9
Web 2.0 Services

• Blogs (weblogs)
• Bookmarking
• Bulletin boards (forums)
• Content Management Systems (CMS)
• Instant Messaging
• Photo sharing

10
Web 2.0 Services

• Podcasts
• RSS feeds
• SMS (Short Message Service)
• Social Networking
• Webinars
• Wikis