Web Enabled Effective Planning

1
Web Enabled Effective Planning

• Presentation at the meeting of the
• HighEdWeb Conference
• e-MergingVisions
• October 12, 2004
• Michael McGuire and Jim Moran
• University of Tennessee

2
Web Enabled Effective Planning

• The Context Designing the Task and Process - Jim
• Operational Innovation Ideas into Reality -
  Michael
• The Dream Future Use and Continued Success - Jim

3
Context Immediate

• Regional accreditation
• process of improvement
• outcome-based
• accountability
• Move to electronic submission
• specialized agencies
• SACS Accreditation
• electronic is a choice

4
Context Beyond SACS

• Institutional improvement
• Drive down to doers unit level
• Reduce duplication
• Living documentation

5
Accreditation Models

• Multiple large committees
• Divided among criteria
• Compile and write
• Volumes of materials
• Self-study room of documents
• Advocacy (within university)
• Long shelf life (the cynical view)
• A few good immediate innovations and changes
• Dust and mold
• Ninth year panic

6
Web Model of Accreditation

• Dynamic not static
• Documenting process
• not a specific self-study but
• a continuous effort
• Snapshot submission

7
Mixed Model of Accreditation

• Tending to see partial web thinking
• Unrealized paradigm shift in compilation
• Large number of large committees
• Posted but static web-sites

8
University of Tennessee Model of
Accreditation

• Small focused team for compilation
• Unit involvement at unit level tasks
• Build and document a process of ongoing
  assessment
• and NOT
• create an evaluation just for the accreditation
  year

9
Defining Process Goals

• Democratization and openness
• Public accountability
• Time line short accreditation as vehicle for
  change
• Future use in planning cycles

10
Defining Process Team

• Focused team
• Small group to give full attention
• Programmer
• Web Designer User perspective
• Content Expert User perspective
• Writer

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Defining Process Get Going

• Dont wait foe the Is to be dotted and the Ts
  to be crossed
• Build in flexibility
• Expect unforeseen confusion
• Adjust to sound advice

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Operational Innovation Tool Making

• New model
• New tools
• Data collection

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Operational Innovation Flexibility

• Flexible container design due to differences in
  units

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Operational Innovation Democratization

• Distributed Entry
• Goals
• Credentials
• Outcomes
• Integrated Goals
• Private then Public

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Operational Innovation Closing the Loop

• Tracking
• Approvals
• Changing
• Responsibility
• Accountablity

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Operational Innovation The Compliance Report

• (The Show Me State or Guilty until proven
  innocent)
• Design requirements
• Bringing data and writing together
• Parallel development
• Finding the data/documents
• Building
• Process

17
The Dream

• Integrated planning unit profile
• Electronic campus planning
• Data warehouse integration
• Electronic organization of data
• Usable at unit level (doers)
• Leveraging for other accreditation needs

18
Public accountability

• Internal to university
• Actions tied to goals
• External to public
• Students demand for success

19
Disappointments

• Lack of stealing ideas
• Value of public view
• Value to unit not well communicated
• Phase in for unit profiles and integrated data
  warehouse
• Perceived as disconnected to other activity
• old model thinking prevails

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Challenges

• Need to fix sites and update info
• Coordination of sites
• Single primary responsibility
• Disaggregating data to unit level (doers)
• roll up and back down
• Web mentality vs. hardcopy

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Questions ???

• Michael McGuire
• Internet Programmer/Analyst
• mcguire_at_tennessee.edu
• Jim Moran
• Assistant Vice President for Academic Affairs
• jmoran_at_tennessee.edu
• University of Tennessee