THE DOMAIN OF MANAGEMENT: AN EXAMINATION OF INDUSTRY AND SCHOOL RESOURCE MANAGEMENT

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THE DOMAIN OF MANAGEMENTAN EXAMINATION OF
INDUSTRY AND SCHOOL RESOURCE MANAGEMENT

• Tricia Bezzig, Derek Rakowski

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THE DOMAIN OF MANAGEMENT
Management involves controlling instructional
technology through planning, organizing,
coordinating and supervising. (Seels Richey,
1994)
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THE FOUR SUBCATEGORIES OF MANAGEMENT

• project management
• resource management
• delivery system management
• information management

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Resource Management

• Resource management involves planning,
  monitoring, and controlling resource support
  systems and services (Seels Richey, 1994).
• It is imperative as it controls access and how
  the resources are used within the workplace.
• Examining and determining the value and cost of
  technology are the main goals of resource
  management.

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Resource Management Includes

• Hardware
• Software and Consumable Resources
• Infrastructure
• Technology Support
• Professional Development
• Management and Planning

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Total Cost of OwnershipModel of Resource
Management

• GartnerGroup (U.S. based consulting company)
• Microsoft
• Consortium for School Networking (CoSN).
• an analysis of all the costs of computer
  technology in comparison to the value that is
  derived from the current investment. It will also
  include an assessment of strategies that can be
  implemented to reduce costs.

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Defining the Value of Tech

• The concept of value is quite subjective.
• Possible measures might be student-computer
  ratio, network speeds, student or teacher use of
  applications, student satisfaction or the number
  of students who have achieved the specific
  objectives in the ICT curriculum.
• Performance measures are often used. The school
  or board determines goals that have measurable
  indicators of how those goals will be achieved.
  Ex. percentage of schools with a 51
  student-to-computer ratio within their district

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Calculating the Costs

• Calculating the cost is much easier than value.
• First, technology itself must be clearly defined.
  For example, digital still and video cameras are
  now very connected to instructional technology
  use and are included in the Alberta definition.
• Second, the data has to be collected on the
  schools costs.
• Third, the costs must be broken down as to school
  or jurisdiction costs.
• Lastly, the data must be summarized and presented.

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Minimizing The Costs of Technology 4 Major
Strategies

• Planning and management is ongoing and open to
  change
• Reduce complexity so that technical support is
  minimized
• Increase work station and network reliability so
  that downtime and technical support is reduced
• Provide timely user support for staff (and
  students)

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Planning and Management is Ongoing and Open to
Change

• need to understand the big picture
• involve IT professionals in the planning
• ask Why do we need this?
• make purchases based on a well thought out school
  technology plan
• position the school for the future
• collaborate with other schools
• keep an inventory
• limit the use of investment in older technology

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Reduce Complexity So That Technical Support is
Minimized

• standardize on a single platform
• limit the differences among work stations
• limit the number of software applications
• keep work station configuration consistent
• implement a homogenous local area network
  environment

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Increase Reliability Downtime and Support is
then Reduced

• purchase quality products
• prevent technical problems
• prevent theft and vandalism
• protect files from loss or damage
• keep a service log for each device
• replace aging work stations

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Provide Timely User Support for Staff (and
Students)

• provide regular and easily available technical
  support
• attempt to be proactive for potential problems
• negotiate the most effective warranty terms
• let staff know who to call if they have
  difficulties
• identify common problems and rectify
• train staff in basic usage of the technology
• train students in appropriate use
• use effective professional development strategies

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Planning for Technology

• Cost saving and the value of the technology in
  which you are purchasing
• Effective planning and managing will allow your
  school or business the opportunity to afford the
  best value and the best equipment possible within
  your budget.

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• The GartnerGroup suggests when planning for the
  purchase of technology the leadership team must
  start by stabilizing the environment which in
  essence means the group must identify the most
  relevant and important items and recognize the
  costs attributed by those items.

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How to Effectively Develop a Technology Plan

• Understand the problem
• Make a plan
• Carry out the plan
• Review the results and strategies

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Chart work computer
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Technology Planning Framework

• http//www.learning.gov.ab.ca/technology/planningh
  andbook/framework.asp

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School Boards

• Grande Yellowhead -New Hiring Practices
• Red Deer School Divison Replacement Cycle of
  computers

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Survey

• 10 Questions

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Realizing the Promise of Technology The Need for
Systemic Education ReformJane L. David The
Unfulfilled Promise of the 1980s

• http//www.ed.gov/pubs/EdReformStudies/SysReforms/
  david1.html

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• Jane David who says "Imagine how different
  schools might look today if, instead of
  increasing the efficiency of current practice,
  the main goal for purchasing and using hardware
  and software had been to transform teaching and
  learning."

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Case Studies

• School A
• School B

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Leading Edge

• Do we keep up?
• 5 year lag
• Schools vs. Industry

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The Future

• Coming changes
• Trends and Issues

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Business Partnerships

• I believe schools should be very cautious when
  involving corporations in their dealings.
  Remember when U of C signed the exclusive
  Pepsi-Cola deal? Here's a story put out by the
  Gauntlet which deals with some of the concerns
  with the ulterior motives that corporations bring
  to the table  http//gauntlet.ucalgary.ca/story/7
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