VERBAL AND NONVERBAL COMMUNICATION

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VERBAL AND NON-VERBAL COMMUNICATION
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DEFINITION OF NOISE

• Any interference in the message sent and message
  received leads to the production of noise.

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CLASSIFICATION OF BARRIERS

• Intrapersonal Barriers
• Interpersonal Barriers
• Organizational Barriers

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Intrapersonal Barriers

• Wrong Assumptions
• Varied Perceptions
• Wrong Inferences
• Impervious Categories
• Categorical Thinking

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Interpersonal Barriers

• Limited Vocabulary
• Incongruity of Verbal and Non-verbal Messages
• Emotional Outbursts

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• Communication Selectivity
• Cultural Variations
• Poor Listening Skills
• Noise in the Channel

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Organizational Barriers

• Too Many Transfer Stations
• Fear Of Superiors
• Negative Tendencies

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• Use Of Inappropriate Media
• Information Overload

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