TYOELAKE'FI FINLANDS PENSION PORTAL

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TYOELAKE.FIFINLANDS PENSION PORTAL

• Taina Ojala
• Finnish Centre for Pensions
• Finland

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The Tyoelake.fi-service

• Reasons for the portal
• The portal solution
• Administrative challenge
• The technical challenge
• The portal now
• Future development

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Reasons for the portal
Increased information demand
Demographic changes
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Reasons for the portal
Demands for new information
require new information solutions
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Reasons for the portal
portal
available anywhere, anytime
informative, responsive, user friendly
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Reasons for the portal
Delivering information on demand
cost effectively
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The portal solution Open services

• Extensive information about the
  earnings-related pension scheme
  
• Trilingual text version
• Distribution of general information
• Age-profiled advisory service for different
  stages of life
• Pension glossary
• Open advisory service

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The portal solution Individual services

• Individual services for all (need authentication)
• Checking of personal pensions data from the
  official registers of the Finnish Centre for
  Pensions
• Checking ones own contracts of employment and
  periods of self-employment included in the
  registers and making possible corrections
• Individual advisory service
• Insureds connection to the services of his or
  her own pension provider

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Administrative challenge

• Cooperation of more than 50 authorized pension
  providers.
• Managed by a committee of parties responsible for
  mandatory private-sector, state and local
  government pensions.
• The Finnish Centre for Pensions is responsible
  for creating and maintenance of the service.
• Implementation carried out in good cooperation
  with the Data Protection Ombudsman.

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Administrative challengeSaving costs promoting
service

• Pension providers of the decentralized scheme
  may link sections that are important for their
  own clients to the service and make use of
  jointly produced entities in the open service
  and in the service requiring authentication.
  
• Common sections make it possible to save building
  and maintenance costs of the service.

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Administrative challenge authentication

• Several means of authentication
• 1) Official electronic ID card
• 2) Standardised Internet bank connection a
  unique solution in Finland and internationally
• -gt Service reaches 80 of the working population

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Technical solutions

• The open service is based on DynaGen content
  management and publishing platform. The
  authentication service is based on PKI
  technology.
• The structure of the service is based on
  Microsoft DNA architecture (ASP, COM).
• The environment in use is the duplex Internet
  Information Servers (IIS).
• Data communication between web services and
  mainframe is handled by the COM Transaction
  Integrator (COMTI) component in the Host
  Integration Server (HIS2000).
• The status of the user interface is mantained by
  VS Session session management system, which saves
  this information in a local MS-SQL-Server
  database.
• The TMH Report Management System is used for
  printouts.

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The portal now
www.tyoelake.fi

• Positive feedback from end-users
• High satisfaction of pension providers
• Increased use of the site
• eEurope Award certificate

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Future development

• The long-term objective of developing the
  service is to create, within the decentralised
  earnings-related pension scheme, a uniform
  interface for the electronic communication of the
  insured.
• Objectives for the near future
• filing a pension application electronically 2006,
  in cooperation with the Social Insurance
  Institution
• receiving a pension estimate 2007-2008,
• presupposing that the standardization of
  processes of pension providers has been further
  developed.
• Development of an online pension application
  system creates further requirements for the
  technical environment.

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Future technical development

• User interface will be done with Microsoft .NET
  architecture.
• Data communication will use the SOAP protocol
  with XML messages.
• Host connections and pension application data
  transfer to different computer systems of
  pension providers will be done through an
  integration broker.
• Pension providers will receive pension
  application data by the WebServices.