Case Study:

1
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2
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• Case Study ????? ?????? ??????
• Case Study ??? ???? ???? ???????
• ?????

3
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• ????? ????? ?????????? ?? ?????? ?????? ?? ??????
  ??????? ?????? ??????
• ????? ????????? ??????? ????? ???? ????? ??????
  ????????

We make doors and windows for a room. But it is
the spaces that make the room livable."
Lao Tzu 600 BC
4
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• ?????????? (Usability)
• ????? ???????
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• ????? (Readability)
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• ????....

• ????
• ????? ??????? ????? ????? ????? ?? ????
• ?????? ???? ??????? ????? ?????
• ?????? ???? ?????? ??? ?????? ??????
• ????? ??????? WorkFlow
• ????? ????? ????? ??????? ?????

• ????? ????
• ????? ????? ????? ????
• ????? ??????
• ????? ??????

5
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• ????? ????????
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• ????? ???????
• ????? ???? (???? ??????)
• ????? ???????

????? ???????????

• White Board
• Clustering
• Taxonomy
• Highlighting
• Labeling
• Focusing

????? ????? ????

• ??????????? ?? ???? ?????
• ?????? ?????
• ?????? ????

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6
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1
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2/4
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3
7
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• ???? ????/????
• ????? ????? ?????
• ????? ???? (Content Editor)
• ??????? (Information Specialists)
• ????? ?????? ???? ?????????? (Taxonomy)
• ?????/????? ?????????? (Functional Design)
• ???????? (Usability)
• ?????? (Readability)

8
??? ???????

• ????? ?????????? ????? ?????? ?????? ??? ?????
  ??????? ?????
• ????? ?????????- ????? ?????? ?????? ?????
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• ????? ?????? ????? ??????? ???? ???? ??? ??????
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• ???????? ????? ?????? ?????? ??? ????? ???????
  ?????
• ???????? ????????? ????? ??? ??????

9
??? ???????

• ????? ?????????? ????? ??? 15 ?-20 ??????
  ???????, ????? ?-5 ?????? ???????
• ????? ?????????- ????? ?-5 ?????? ???????
• ????? ?????? ??????? ????? ?-10 ?????? ???????
• ????? ???????? ????? 5 ?????? ???????
• ??"? 25 ?????? ??????? ?????

10
??? ??????? ????? ??????
????? ????? ????? ???? ???????
11
??? ??????? ???????
12
??? ?????? (1)

• ?????? ???? ???? ????? ????? ?? ????? ????? ?????
  ?????? ??????
• ???? ???? ??? ?????? ?????? ???? ????? ???????
• ???? ??????? ?? ?????? ??????? ?????? ?? ???? ???
  ?????? ?? ?? ????? ????? ???? ????, ?????????
  ???????? ?? ?????
• ???? ???? ?????? ???? ?? ?????? ?? ?????? ???
  ?????? ????? ???

13
??? ?????? (2)

• ????? ????? ! ????? ??????? ???? ?????? ????? ??
  ??? ?????? ???? ????? ?????? ????? ????
• ?? ??????? ??????/??????/?????? ?????? ???
• ???? ?????? ????? ???? ???
• ?????? ????? ???? ????? ?????? ??????? ?? ??????
  ????? ???? (Time to Market)

14
????? ?????? ?????????? (Usability)

• ????? ???????
• ????? ??????
• ????? ????
• ????? ????? ????? ?????
• ?????? ???????? ?? ????????? ??????

15
????? ?????????? ????? ??????? (Personas)

• ????? ?????????? ??????
• ????? ????????
• ???????? ???????? ??????? ????????
• ??? ?? ?? ????? ???? ?????

16
????? ?????????? ????? ?????? (Task Analysis)

• ?????? ?????? ??????
• ?? ????? ?????? ??????
• ????? ?????? ?? ??????
• ????? ????? ???????

17
????? ?????????? ????? ???? (Information
Architecture)

• ????? ????? ????? ??????
• ??????
• ????? ??? ??????? / ???? ????
• ????? ??? ???????? ????? ?????, ???, ????, ???,
  ???????...
• ????? ???????
• ????
• ????

????? ??????
????? ???????
Whiteboard
???????
????
????
18
????? ?????????? ????? ??????????? (Functional
Design)

• ????? ????? ???????? (wire frame)
• ????? ?????? ??????
• ????? ??????? ????? ????????
• ???????? ? ???? ????, ????? ????, ????????

19
????? ?????????? ????? ??????????? (??? ?????)
20
????? ?????????? ????? ??????????? (??? ????)
21
????? ?????????? ???? ????? ????
22
????? ?????????? ????? ?????? ????????
23
????? ????? ?????? ?????????? (1)

• ????? ???? ?? ???? ???????? ??????? ???? ?????
  ????? ?????? ??????? ?????? ????????
• ????? ???? ?? ?? ????? ???? ????? ??????? ??????
  ???? ??????
• ????? ????? ?????? ?????? ?? ???? ?????????
  ?????? ?????
• ????? ?? ???? ?? ????? ?????? ???? ??? ?? ??????
  ?????? ?????? ???? ?? ???? ??????

24
????? ????? ?????? ?????????? (2)

• ???? ???? ????? ?? ?????? ?????? ????? ?? ??????
  ????????????, ??? ????? ??? ?????? ?????
• ????? ???????? ??????? ??????? ????? ????,
  ??????? ?? ?? ????? ????? ?????? ??? ?? ????????
• ????? ???? ?? ???? ????? ?? ?????? ????? ??????
  ?? ???? ???? ????? ?????? ??????

25
????? ?????? ????? (Readability)

• ?????? ??????
• ????? ?????
• ????
• ??? ?????
• ???? ?????
• ???? ??????
• ????? ??? ?????

26
?????? ???????? ????? ???? ????????

• ?????? ?????????????? ?????? ???, ?????? ??
  ?????? ????, ????? ?? ????? ???????
• ????? ?? ?????????? ?????? ?????, ????? ?? ????,
  ????? "??????"
• ????? ?? ?????????? ?????? ??? ?????, ??????
  ?????? ????? ????
• ????? ??????? ?????????? ???? ?????, ???? ????
  ???, ???? ???? ????? ????? ????? ????
• ????? ?? ????? ??? ?????????? ???, ?? ????? ???
  ?????, ???? ?? ????? ?? ???? ???????

27
???? ????? ???? ???? ?????? ????
28
????? ????? ?????? ????

• ????? ???? ?? ???? ????? ?? ??????? ?? ????? ???
  ????? ??????
• ???? ?? ?????? ???? ????? ????? ????? ?????? ??
  ??????? ?????? ??????? ???????? ?????? ?????
• ????? ???? ?? ???? ???? ????? ?????? ???? ?????
  ?????? ??? ????? ?? ???? ????? ??????

29
????? ?????? ????

• ????? ??????? ????? ????? ????? ?? ????
• ?????? ???? ??????? ????? ?????
• ?????? ???? ?????? ??? ?????? ??????
• ????? ??????? WorkFlow
• ????? ????? ????? ??????? ????? (????? ???? ?????)

30
??? ????? ?? ?????????? - CMS (1)

• ????? ?? ????? ????? ????? ????? ????? ???? ????
  ?????
• ????? ????? ??????? ?? ???? ???? (????? ???????
  ?-MS Word)
• ????? ????? ????? ???? ???? ?? ??? ????? ??????
  ????
• ???? ???? ????? ???? / ?????? ?? ?????
• ???? ???? ????? ?????? ?? ??? ?????????? ???????
  ???? ?????

31
??? ????? ?? ?????????? - CMS (2)

• ????? ????? ????? ????? ????? ????? ?????
  ?-Workflow ?? ??? ????? ????? ??????? ??????,
  ????? ??????? ????? ????
• ???? ?????? ?????? ??? ???? ???? ???? ???? ???
  ????? (?????? ?? ????? ?? ??????)
• ???? ??????? ????? ?????? ?? ????? ???? ??? ????
  ?? ????? ????? ???????

32
???? ????? ???? ?? ?????? ????

• ???? ????? ?? ???? ??????? ?????? ?????? ????
  (????? ????? ????? ?????, ???? ?????, ????
  ??????)
• ????? ???? ?? ????? ?????? ????? ?? ?? ?????? ???
  ????? ?????? ?????? ????? ?????
• ??????? ??????? ???? ????? ?? ??????? ??????
  (????? ???? ????, ????? ???)

33
???? ??????????? ?? HTML

• ???? ???? ?????? ?????? ???? ?????? ???? ???? ??
  ?????? ???? ??????
• ????? ????? ???? CSS ??? ??? ??????, ???? CSS
  ???????? ????? ???????
• ????? ?????? ?-HTML ????? ???? ???? ????? ?????
  ???? ????? ?????? (?????? ??????? ???? ??????
  ???? ???)

34
???? ??????????? ?? ???

• ????? ??? ???? ????? ??? ??? ????
• ????? ??? ????? ????????? ?????? ?? CMS.
  ????????? ??"? ???? ????? ???? ??? ???? ????????
  ?? ??????
• ????? ???????? Cash ?????? ?????? ??????
• ????? ????? ???????? ??? (ants) ??? ????? ????
  ??? ???????? ??????

35
????? ????? ?????? ????

• ????? ?????? ?????? ??????? CMS ????? ???????
  ????? ???? ???? ?????? ????? ???? ????? ????
• ??????????? ?? ????? ????? ????? ????? ?????
  ????? ?????? ??????? ?? ??? ????? ?? "??????
  ????? ??????"
• ????? ??? ??????? ?????? ????? ?????? ??????
  ?????? ?????? ?????? ?????

36
????? ????? ???? ???? ??????
37
????? ????? ????

• ???? ?????? ????? ????? ????
• ????? ??????
• ????? ??????

38
?????? ??????? ?????? ???? (1)

• ?? ?? ????? ???? ?????? ????? ???? ???? ?????
  ???? ???? ???????
• ????? ???? ??????? ???? ????? ????? ??? ?? ??????
• ?? ????? ????? ???? ???? ?????? ???? ??? ???????
• ?? ???? ?????? ?? ?????/????? ?? ???? ????? ????
  ??????? ???????? ?? ??????

39
?????? ??????? ?????? ???? (2)

• ?? ?????? ????????, ????? ??????? ????? ??????
  ????? ????
• ?? ?????? ?????? ?? ???????? ???????? ??? ??????
• ?? ?????? ?? ???? ????? ????? ??????? ?????? ????
  ????
• ??? ???? ????? ---gt ???? ????? ????? ?? ?????
  ????

40
Case Study ????? ?????? ??????

• ????? ??? 2001 ??? ?????? ???? ???? ?? ?????
  ?????? ??????
• ??? ???? ????? ?????? ??? ???? ????? ????? ????
  ????? ????? ??????, ????? ?????? ?? ?????
• ???? ????? ???????? ?????? ????? ??? ?? ?????
  ?????? ???????? ?????? ???????? ???
• ?????? ?????? ?????? ????? ???? ?????? ????????
  ?????, ????? ?????? ?? ?????
• ????? ????? ?? ????? ????? ????

41
???? ???? ?? ????? ?????? ??????

• ????? ???? ?????? ???????? ?????? ????? ??
  ????? ??? ???????? ??
• ?????????? ??????? ???? ????
• ????????? ????? ??? ????
• ????????? ???? ????? ??????

42
???? ???? ????? ??????????
43
???? ???? ????? ????
44
???? ????? ????? ?????? ??????
?????? ?????? ?????, ?????, ????? ??????, ?????,
????? ???????
45
???? ????? ???? ?????? ??????
46
????????? ?????? ??????
47
?????? ???? ????? ?????? ??????
48
????? ?????? ?????? ??????

• ???? ??????? ?????? ???? ?????? ???? ???? ?????
  ?????????? ??? ?????
• ?? ????? ????? ?????? ?????? ???? ????? ???????
  ???? ????? ????? ?? ?????
• ?? ????? ????? ?? ?? ???? ???? ???? ??????
• ?????? ?? ????? ???? ?????? ??????? ?????? ?????
  ????? ????????
• ???? ?????/????? ???? ????? ?????? ???? ????
  ????, ?? ?????? ???? ?? ??????

49
?? ???? ????? ?????? ??????

• ?????, ????? ????? ???????? ?? ????? ???????
  ????? ?????? ?? ?????? ?????? ?????????
• ???? ?????? ???? ??? ?????? ????? ??????? ??
  ?????? ?????? ???????
• ????? ???? ?????? ????? ?????? ????? ???? ?????
  ??????? ????? ???? ?? ???? ????? ????? ?????
  ???????
• ????? ?????? ?? ???? ????? ??????? ?? ????? ????
  ????? ?? ?????? ??? ???? ??????

50
Case Study ???? ????

• ??? ???? ???? ???? ?? ???? ????? ????? ???????
• ?? ??? ????? ?????? ????? ???? ????? ?????
• ????? ????? ?????? ???? ????? ?????? ?? ?????
  ???? ????? ????? ??????
• ????? ??????? ?????? ?????? ??????? ?????? ????
  ???? ???? ?????? ?? ?????
• ?????? ????? ????? ????? ?????? ???? ???? ?????
  ??????

51
??? 1 ????? ?? ????
52
??? 2 ????? ???????????
53
??? 3 ???????
54
??? 4 ????? ?????? CMS
????? 1 ????? ????? ??????
55
(No Transcript)
56
????? 2 ????? ???? ????? ??? ???
???? ???? ?????? ????? ????? ???? ?????? ? Exel
57
??? 5 ????? ???? ????? - ????? ????

• ?????? ???? ???? ?? ?????????
• ???? ??????
• ???? ?????? ??????
• ????? ??????? ?????
• ??? ????? ??????? ????? ?? ??????

58
???? ???? ??????

• ???? ???? ???? ?? ??????? ??????? ?? ??????
  ?????? ?? ????? ???? ?? ?????? ??????
• ?????? ???? ?????? ????? ???? ???? ???? ????????
  ??????? ???? ?? ????? ????? ???? ??????? ?????
• ???? ???? ????? ?? ?????? ?????? ???? ??? ??????
  ????? ????, ???? ????? ?????? ????? ?????? ??
  ???? ????? ?????? ?? ???? ??????

59
???? ?? ??????? ???????? ??????

• ????? ????? ????? ?? ??? ?????? ??? ????? ?????
  ????? ?????????? ?? ??????
• ????? ????????? ?????? ????? ????????????? ??
  ????? ????? ?????, ?????? ???? ????? ????? ??????
  ???? ?? ???? ?? ????????? ???
• ????? ????????? ?????? ????? ???? ??????? ??????
  ????? ???????? ????????
• ???? ???? ????? ?????????? ???? ?????? ????
  ??????? ???? ?????? ????? ????

60
??? ????? ?????