Title: NORTH CAROLINA Department of Juvenile Justice and Delinquency Prevention AmeriCorps Promise Fellow P
1NORTH CAROLINADepartment of Juvenile Justice and
Delinquency PreventionAmeriCorps Promise Fellow
Program2007-2008 Orientation
2Community Grants Programs Staff
- Kristin OConnor - Community Grants Program
Manager - Venecia Malloy, Governors One-on-One Program
Coordinator - Shana Overdorf Support Our Students Program
Coordinator - Demian Futterman, AmeriCorps Promise Fellow
Program Director - Beverly Clark, Community Grants Program Assistant
- Lynne Fleetwood, Community Grants Program
Assistant
3Overview
- NC Commission on Volunteerism and Community
Service is a grantee of the Corporation of
National and Community Service (CNCS) - DJJDP AmeriCorps Promise Fellow Program is one of
ten sub-grantee programs and has been awarded
funding by the NC Commission on Volunteerism and
Community Service since 2000 - Promise Fellows build capacity for the Governors
One-on-One Program - DJJDP has 15 host sites throughout NC for
2007-2008
4AMERICAS PROMISE in NC
- FIVE PROMISES
- An ongoing relationship with a caring adult
- Safe places with structured activities during
non-school hours - A healthy start and healthy future
- Marketable skills through effective education
and - Opportunities to give back through community
service.
5PERFORMANCE MEASURES
- The funding DJJDP receives for the grant award
from the NC Commission is based on the successful
completion of four performance measures - Mentoring
- Volunteer Recruitment
- Training
- Community Collaboration
- DJJDP is required to demonstrate progress on a
quarterly basis in meeting all performance
measures (WBRS) - Host Site Supervisors will be responsible for
evaluating their Promise Fellow quarterly as they
strive to meet each performance measure
6PERFORMANCE MEASURESMentoring
- Each of the 15 Promise Fellows will serve as a
mentor and be matched with one court-involved
youth enrolled in the Governors One-on-One
Volunteer Program. Fellows will serve 2-4 hours
per week as a mentor. - Promise Fellows will mentor court-involved youth
in an attempt to reduce delinquency. These youth
will be monitored quarterly by the AmeriCorps
Program Director in NCJOIN during the program
year for changes in recidivism status. - Host Sites must administer a survey to their
Promise Fellow and the Fellows matched youth at
the beginning (pre) and end (post) of the
mentoring relationship - Host Site Supervisors should notify the Program
Director if a youth is charged with another
offense after being matched with a Fellow. -
7PERFORMANCE MEASURESVolunteer Recruitment
- 15 Promise Fellows will recruit candidates who
express interest in becoming volunteer mentors.
This goal is for the purpose of reducing waiting
lists of youth referred to Governors One-on-One
Volunteer Programs. - Promise Fellows will strive to have their host
sites screen and match a combined total of 225
volunteer mentors with youth (15 matches per
Fellow). - Matches can occur in either the 60 or 40
category, and is at the discretion of the Host
Site Supervisor. - These 225 volunteer mentors will spend a combined
total of 10,000 hours of service throughout the
program year. -
8PERFORMANCE MEASURESTraining
- All 15 Promise Fellows will receive service
related training in core areas including, but not
limited to - Orientation
- Volunteer Recruitment
- Conflict Resolution
- Race Relations/Diversity/Cultural Awareness
- Disaster Preparedness (Disaster Response Teams)
- Citizenship
- CPR/First Aid
-
9Disaster Response TeamsAmerican Red Cross (ARC)
- American Red Cross (ARC) This training will
train 3 members how to manage ARC shelters and
serve as damage assessors after an event.
Members will receive training listed below.
Topics for this curriculum were developed by ARC
and are listed below - Translating Your Compassion into Community Action
- Mass Care Overview
- Shelter Operations
- Fundamentals of Disaster Assessment
10Disaster Response TeamsCommunity Emergency
Response Team (CERT)
- CERT (Community Emergency Response Team) This
training will train 3 members how to respond (as
a team or even individually) to different types
of disasters. The CERT training curriculum to be
used is the certified FEMA curriculum. Topics
for this curriculum are listed below - Unit 1 - DISASTER PREPAREDNESS (Introduction to
disasters, impact of disasters on
infrastructures, and the role of CERTs in
disaster response) - Unit 2 - DISASTER FIRE SUPPRESSION (Identifying
and reducing potential fire hazards, basic fire
suppression strategy, and resources and
techniques) - Unit 3 - DISASTER MEDICAL OPERATIONS, PART
1 (Treatment Strategies for life-threatening
conditions and principles of triage) - Unit 4 - DISASTER MEDICAL OPERATIONS, PART
2 (Head-to-toe assessments and treatment for
various injuries) - Unit 5 - LIGHT SEARCH AND RESCUE
OPERATIONS (Techniques for size-up and search,
lifting, cribbing and removing victims, and
rescuer safety) - Unit 6 - CERT ORGANIZATION (Team organization,
decision-making, and documentation) - Unit 7 - DISASTER PSYCHOLOGY (Team well-being and
working with survivors trauma) - Unit 8 - TERRORISM AND CERT (Terrorists targets
and weapons and preparing home/work.)
11PERFORMANCE MEASURESTraining (continued)
- Each Promise Fellow must attend all required
trainings/meetings. - All 15 Promise Fellows will demonstrate
improvement in knowledge and/or skills in the
core training areas listed above, as measured by
pre/post tests. - It is the Fellows and Host Site Supervisors
responsibility to ensure that missed trainings
are made-up. Make-up training identified by the
host site must receive final approval from the
Program Director. - Failure to attend quarterly meetings and/or
trainings may result in termination from term of
service. -
12PERFORMANCE MEASURESCommunity Collaboration
- Promise Fellows will collaborate and build the
relationship between the Support Our Students
Program and Governors One-on-One Volunteer
Program for the purpose of delivering Americas
Five Promises through group activities with
program youth. - Each Promise Fellow will facilitate/co-facilitate
a total of 9 group activities throughout the
program year (approximately one activity every 6
weeks). These activities may include National
Identity Day events, service-learning
activities, AmeriCorps related events, Career
Days, and the delivery of the Five Promises. - Promise Fellows will strengthen collaboration
between the Governors One-on-One program and
organizations within the community that help to
build the capacity of the program. Promise
Fellows will be responsible for creating a
Community Resource Guide to assist the community
with linking into services within their
community. The theme of this guide will be the
Five Promises, which will allow for five
sections/chapters that the Promise Fellow can
organize/list community resources. The target
audience can be adults/parents and/or youth.
13PROMISE FELLOW BENEFITS
- Living Stipend
- Educational Award
- Health Care
- Child Care
- Loan Forbearance
14Living Stipend
- Promise Fellows will receive a living stipend
over the term of service on a monthly basis, less
tax withholdings. The maximum total gross
stipend for the program year is 13,000, or a
gross of 1083.33 per month. The first and last
months stipend may be prorated depending on the
date of the Fellows enrollment and term
completion date. - Fellows will receive their paycheck via direct
deposit on or around mid-month for the preceding
service month. - Payroll is pro-rated during the first month if
enrollment does not begin on the first day of the
month. - If a Fellow resigns prior to the end of the
program year, his/her last paycheck may be
prorated depending on the final date of service.
The official date will be decided by the Program
Director.
15Educational Award
- Fellows are eligible to receive the Segal
AmeriCorps Educational Award of 4,725.00. - In order to receive the award, Fellows must
complete 1700 hours and fulfill all requirements
for the term of service. - Educational Awards can be used at Corporation
selected institutions of higher education
(www.volunteernc.org). - See Policies and Procedures Manual for additional
information
16Health Care(SRC, an Aetna company)
- AmeriCorps Programs must provide coverage to
- All full-time members who do not have adequate
health care coverage at the time of enrolling in
AmeriCorps. - Any full-time member who loses coverage during
the term of service through no deliberate act of
his or her own (i.e. - parent dropping a
dependant). - Any full time member who lose coverage due to
his/her participation in the program.
17Health CareEligibility
- SRC does not provide health care coverage for the
members family members or dependents. - Members on Medicaid/Medicare
- AmeriCorps Programs must provide health care
coverage to all full-time members even if they
are eligible for Medicaid or Medicare. The US
Department of Health Human Services has taken
the position that members receiving
Medicare/Medicaid have coverage available to them
through AmeriCorps. Since Medicaid and Medicare
wrap around other available health care
coverage, they will pick up only the cost that is
NOT covered under the AmeriCorps policy.
18Health CareEnrollment
- Health Care coverage is effective on the first
day the member becomes an active member of the
AmeriCorps program. - Plastic ID card will be sent to the Fellows home
approximately 3 weeks after enrollment is
received and entered into the system. - SRC will prorate health care coverage for members
whose effective date is after the first day of
the month. - If a member is not eligible for the plan or does
not elect health care coverage through
AmeriCorps, they must sign a form stating such.
19Health CarePlan Enhancements
- Aetnas Vision One discount program, a nationwide
network of vision care Providers - Dental Insurance Plan
- coverage with a deductible
- covers most common services
20Health CareMember Materials
- Enrolled members should receive enrollment kits
that contain - Option I and Option II Member Kit
- Benefits Summary
- Disclosure
- Questions and Answers with Temporary Member
Identification - Member Reference Guide that includes claim form
Medical Benefits Request
21Health CareMember Materials (continued)
- Option II Member Kit
- Dental Benefits Request
- Proof of Death (Claim) Form / Affidavit of Sole
Survivors
22Child CareNational Association of Child Care
Resources and Referral Agencies (NACCRRA)
- The National Association of Child Care Resources
Referral Agencies (NACCRRA) is our nations
leading voice for child care. They work with
more than 800 state and local Child Care
Resources Referral Agencies to ensure that
families in every local community have access to
high-quality, affordable child care. - AmeriCorps CARE is a program administered by
NACCRRA on behalf of the Corporation for National
and Community Service (CNCS). - The purpose of AmeriCorps CARE is to assist
members with finding quality caregivers and to
administer all childcare reimbursements directly
to those caregivers.
23Child CareEligibility
- Determining Eligibility to Receive Child Care
Benefits - Fellow is the parent/legal guardian/custodian of
a child under 13 years of age who resides with
him/her. If Fellow is a legal guardian or
custodian, Fellow must be able to provide
supporting documentation for verification. - Fellow maintains a family income that does not
exceed the states income eligibility guidelines
for assistance, according to the Child Care
Development Fund Act. - Fellow needs childcare to be paid for in order to
participate in AmeriCorps. - Fellow is not currently receiving a childcare
subsidy from another source
24Child CareEligibility (continued)
- The AmeriCorps Program Director will determine
the Fellows eligibility to receive childcare
benefits through AmeriCorps CARE. Eligibility is
based on the factors already mentioned. - Fellows must work closely with the Program
Director to ensure that the Child Care
Eligibility Application, related forms, and
supporting documentation are complete, approved,
signed, and promptly forwarded to AmeriCorps CARE
for approval and processing. - Once AmeriCorps CARE receives a complete
application, it will require 3-4 weeks, from the
date received, to process.
25Loan Forbearance
- Fellows may be eligible for loan deferment on
qualified student loans while serving as a
Promise Fellow - Deferment is at the lenders discretion
- If a Fellow successfully completes the term of
service, the interest accrued on a loan during
the term of service will be paid by National
Service Trust - Loan Forbearance Request Form is completed before
enrolling
26Service Activities
- Become matched as a mentor to a court-referred
youth in the Governors One-on-One Volunteer
Program - Recruit and place 15 volunteers to serve as
mentors for the Governors One-on-One Volunteer
Program - Attend training as required/identified by Host
Site and/or DJJDP - Develop and implement a Race Relation/Diversity/Cu
ltural Awareness and a Volunteer Recruitment plan
with Host Site Supervisor - Develop and facilitate at least 2 Career Days
during the program year - Create a local community service guide
- Participate in all National Service Days and
Corporation sponsored events - Be an active member while serving in the program
27Promise Fellow Responsibilities and Graduation
Requirements
- In order to successfully graduate and receive the
educational award Promise Fellows must - Complete a minimum of 1700 hours of service
- Complete an entire term of service from October
1, 2007 to September 30, 2008 - Serve as a mentor with a court-involved youth
from the Governors One-on-One Volunteer Program.
This relationship must be ongoing throughout the
program year.
28Fellow Responsibilities and Graduation
Requirements (continued)
- Meet all minimum requirements by the end of the
program year - Earn satisfactory or better performance
appraisals from their Host Site Supervisor - Receive a recommendation for graduation from
DJJDP - Complete and submit all documentation before the
final day of the program including Exit Forms,
timesheets, and other site documents
29National Service Identity Days
- Activities for National Service Identity Days are
held in conjunction with Governors One-on-One
Volunteer Program events. - Host Site Supervisors will offer guidance to
their Promise Fellow on how they will be
assisting their host site.
30National Service Identity Days Reverend Dr.
Martin Luther King Jr. Day(January 21, 2008)
- WWW.MLKDAY.GOV
- During his lifetime...
- Dr. King sought to forge the common ground on
which people from all walks of life could join
together to address important community issues.
Working alongside individuals of all ages, races
and backgrounds, Dr. King encouraged Americans to
come together to strengthen communities,
alleviate poverty, and acknowledge dignity and
respect for all human beings. Service, he
realized, was the great equalizer.On January
15, 2008, as we celebrate the anniversary of the
Martin Luther King Jr. federal holiday, Americans
across the country will celebrate by honoring the
life and work of Dr. Martin Luther King, Jr.
Hundreds of thousands of Americans will remember
and memorialize Dr. King by participating in
service projects in their communities. Together,
we will honor Kings legacy of tolerance, peace,
and equality by meeting community needs and
making the holiday..... A day ON, not a day
OFF.
31National Service Identity Days2007-2008
- Make A Difference Day (October 28, 2007)
- Reverend Dr. Martin Luther King Jr. Day (January
21, 2008) - National Volunteer Week (April 2008)
- AmeriCorps Week (May 2008)
32Rules of Conduct/Code of Conduct
- Promise Fellows are expected to
- Demonstrate mutual respect
- Follow directions as given by Program Officials
and Host Site Officials - Direct concerns, problems, and suggestions to the
appropriate officials. - Violations include
- Violating any of the internal rules of conduct of
the Host Site - Unauthorized tardiness and absences (failure to
notify Host Site) - Repeated use of inappropriate language (including
profanity) - Failure to wear appropriate clothing to service
assignments (AmeriCorps T-Shirt or clothing in
accordance with the Host Sites dress code - Stealing or lying
- Failure to notify the Program of any criminal
arrest or convictions that occurs during service - Please review Policies and Procedures and
Agreement of Participation for additional
Violations
33Prohibited Activities
- Engaging in religious instruction
- Conducting worship services
- Providing instruction as part of a program that
includes mandatory religious instruction or
worship - Constructing or operating facilities devoted to
religious instruction or worship - Maintaining facilities primarily or inherently
devoted to religious instruction or worship - Engaging in any form of religious proselytizing
- Leading children in singing religious hymns
- Taking part in political demonstrations or
rallies - Please review Prohibited Activities in Policies
and Procedures for a complete listing of
prohibited activities
34Prohibited ActivitiesFundraising
- At no time should Fellows prepare any part of
grant proposals or perform other fundraising
functions to help achieve a match requirement or
pay an organizations general operating expenses. - Activities Permitted by Fellows
- Soliciting supplies form local businesses for a
direct service project (i.e. - solicit cans of
paint from a store near a work site to meet a
need) - Organize a Serv-a-thon in which Promise Fellows
recruit individuals to obtain sponsors in advance
of an approved direct service project - No more than 10 of a Fellows total service
hours (170 hours) can be dedicated to fundraising
activities
35Disciplinary Procedures
- Enforced when a Fellow violates the Rules of
Conduct, including Prohibited Activities - Must be done in partnership with DJJDP
- Progressive discipline procedure
36Progressive DisciplineFirst Offense
- Fellow to receive verbal warning detailing the
offense/area of concern. - Must be summarized and documented in a formal
written letter to the Fellow - Fellow to acknowledge receipt of letter
- Letter sent to DJJDP
37Progressive DisciplineSecond Offense
- Fellow to receive a written warning detailing
offense - Must be documented in a formal letter to the
Fellow - Disciplinary Consequences May be invoked
- Suspension from placement without hours and/or
living stipend - Additional training or educational hours
- Apologies or other restitution as determined by
Program Officials
38Progressive DisciplineThird Offense
- Fellow may be released for cause by DJJDP
- Host Site or DJJDP may issue a final written
reprimand and invoke one or more of disciplinary
consequences listed with second offense
39Progressive DisciplineFourth Offense
- Should the third offense result in final written
reprimand, fourth offense will result in release
for cause
40Immediate Termination of Service
- The Program will release the Fellow from the term
of service if - Fellow has dropped out of the program without
obtaining a release for compelling personal
circumstances from the appropriate Program
Official - Fellow has been charged/convicted with a violent
felony or the sale/distribution of a controlled
substance - Fellow has committed a Third or Fourth offense
in accordance with the disciplinary policy. - Fellow is unable to fulfill duties of service as
described in the placement as awarded the Host
Site and as understood by the Fellow - Any other serious breach of the agreement
41Drug-Free Workplace Act
- In accordance with the Drug Free Workplace Act
Promise Fellows should understand the following - (i) The unlawful manufacture, distribution,
dispensation, possession or use of a controlled
substance is prohibited in the Host Site - (ii) Conviction of any criminal drug statute must
be reported immediately to the Host Site
Supervisor and DJJDP (AmeriCorp Program Director) - (iii) The Fellows participation is conditioned
upon compliance with the notice requirements and - (iv) Certain actions will be taken against
employees and Fellows for violation of such
prohibitions.
42Grievance Procedures
- Grievance Procedures are used to resolve disputes
concerning the Fellows suspension, dismissal,
service evaluation or proposed service agreement. - A grievance compliant must be submitted in
writing to the Host Site Supervisor within 5
business days in which the Host Site Supervisor
must respond in 5 business days to the compliant.
- The Host Site Supervisor shall inform the
AmeriCorps Program Director in writing and the
actions taken. - If the Fellow is not satisfied with the response,
a written appeal should be made to the AmeriCorps
Program Director within 5 business days. - A response to this appeal shall be made within 30
calendar days.
43Grievance Procedures(continued)
- If the Fellow is not satisfied the response, a
written appeal should be made to the DJJDP
Community Grants Program Manager within 5
business days, with copies to all who have been
involved in the process. - A) A response to this appeal shall be made
within 60 calendar days. - B) Any grievance that has followed the above
procedures shall be regarded as final and
binding. - Copies of all grievance correspondence shall be
kept in the Fellows personnel file.
44Alternative Dispute Resolution
- Alternative Dispute Resolution (ADR) is available
as a first option within 45 days of the event. - If a Fellow chooses to use ADR as a first option,
a neutral party designated by the DJJDP shall
attempt to facilitate a mutually agreeable
solution to the problem. - ADR is confidential, non-binding and informal.
No communications or proceedings of ADR may be
referred to at later arbitration stages. - The neutral party shall not participate in
subsequent hearings. - If ADR is chosen by the Fellow, the 30 day
deadline for convening a hearing shall be
withheld until the conclusion of ADR. - If ADR is chosen by the Fellow, the 60 day
deadline for a hearing decision shall be withheld
until the conclusion of ADR. - If ADR does not resolve the matter within 30
calendar days, the neutral party must again
notify the Fellow of his or her right to request
a hearing.
45GRIEVANCE HEARING
- If ADR is selected and fails to result in a
mutually agreeable resolution, the Fellow may
request a grievance hearing - The Fellow shall make a written request for a
hearing to the AmeriCorps Program Director - A request for a hearing must be made within one
year after the date of the alleged occurrence
except for fraud and criminal activity - A hearing must be held no later than 30 days
after the filing of the grievance, except for
fraud or criminal activity. - A written decision must be made no later than 60
calendar days after filing.
46BINDING ARBRITATION
- A Fellow may request binding arbitration if the
grievance hearing is adverse or if no decision is
made with 60 days of the filing of the grievance
as referenced in Section III (3). - The arbitrator must be independent and selected
by agreement of the parties. - If the parties cannot agree on an arbitrator, the
Corporation for National and Community Service
will appoint an arbitrator within 15 calendar
days after receipt of a written request from
DJJDP. - Arbitration must be held within 45 calendar days
after DJJDP receives the request for arbitration,
or no later than 30 calendar days after the
appointment of an arbitrator by the Corporation
for National and Community Service An arbitration
decision shall be made no later than 30 calendar
days after the commencement of the arbitration
proceedings - Arbitration can be a costly process. The
National Community Services Trust Act requires
the cost of arbitration to be split evenly
between the Fellow and DJJDP AmeriCorps grant,
unless the aggrieved party prevails, in which
case DJJDP AmeriCorps program will pay for the
total cost of the proceeding.
47Host Site Supervisor Responsibilities
- Read and acknowledge AmeriCorps Policies and
Procedures - Read, complete, and adhere to Host Site
Participation Agreement - Develop a work plan outlining the Fellows
service activities during the period of October
1, 2007 to September 30, 2008 - Develop a training calendar to include training
topics relevant to the Fellows service
activities in fulfillment of the term of service
and approved work plan (Training hours cannot
exceed 340 hours, or 20, of total hours - Submit work plans and training calendars with the
Fellows Participation Agreement
48Host Site Supervisor Responsibilities
- Review for accuracy, sign, and submit their
Fellows required time sheets, reports, and travel
reimbursements - Provide daily supervision to assist in developing
and implementing monthly activities, provide
guidance on recruitment strategies/tools,
implementation of the FIVE PROMISES, and any
other personnel issues including but not limited
to accuracy of timesheets and reports,
appropriate dress, or punctuality. - Schedule weekly supervision Promise Fellow to
review projects, needs, and offer support.
49Host Site Supervisor Responsibilities
- Provide Fellow with an orientation to the
Governors One-on-One Program host site - Provide supervision and mentoring to assist the
Fellow in developing baseline professional
working skills (i.e. - writing/memo skills, time
management, computer skills) - Provide copies of CPR and First Aid certification
to Program Director. Fellows must receive
training prior to being matched with a youth, or
within 60 days of placement. - Ensure that Fellows attend mandatory quarterly
meetings, DJJDP Annual Conference, AmeriCorps
related events, and any other events as scheduled
by the Program Director -
50Host Site Supervisor Responsibilities
- Notify in writing of any potential or actual
liability due to on-site accidents (including
issues of transportation) or claims. - Provide adequate office space an office supplies
at all times. Fellows should have access to a
computer, printer, copier, telephone, a desk, and
materials for marketing/recruitment. - Understand that in a state or national emergency,
the AmeriCorps Promise Fellow may be deployed to
Raleigh to participate in disaster relief efforts
for up to four days. - Will receive 4 DJJDP on-site monitoring visits
during the program year and possibly a visit from
the NC Commission on Volunteerism and Community
Service - Promote or display AmeriCorps sign/logo
- Ensure that Promise Fellows do not perform
routine duties of the Administrative Assistant,
Program Director/Coordinator, or other program
staff - Conduct performance appraisals on the Fellow
51AmeriCorps Promise Fellow Reporting
- Monthly (Due by 5th )
- Timesheets
- Travel Reimbursements and Cover Sheet
- ( 48.5 cents per mile)
-
- Promise Fellow Monthly Reports
- Recruitment Tracking
- Monthly Narrative
52Guidelines for Reports
- All Reports must be completed electronically,
printed, and then signed - If reports must be done manually (extenuating
circumstances), then they must be completed in
pen. Pencil will not be accepted. - WHITE-OUT is NOT accepted for making corrections.
Information needing correction must be crossed
out, corrections must be initialed and dated.
53Resources
- Office of State Budget and Management
(www.osbm.state.nc.us) -
- For information on subsistence payment rates for
Mileage Reimbursement, Breakfast, Lunch, Dinner,
and Lodging. - Breakfast 7.50
- Lunch 9.75
- Dinner 16.75
- Lodging 63.75
- Effective as of July 1, 2007
-
54Questions?