The Manager

1
The Managers Guide to Promoting Success for
First Time Supervisors

• presented by
• Cynthia Paine
• AGTS, Inc.
• For AZ City/County Management Association
• February 08, 2007
• Sedona, AZ

2
Workshop Purpose

• To provide basic information about what
  supervisors can do to develop high potential
  staff for a first-time supervisory position
• To provide practical advice on how to support the
  first time supervisor

3
Agenda

1. Grooming and development of high potential staff
2. Promoting success and supporting first time
   supervisors

4
Grooming and Development of High-Potential Staff

1. Identification/Selection (Pre-Work)
2. PDP Professional Development Plan (Roadmap)

5
Grooming and Development of High-Potential Staff

• Identification/Selection (Pre-Work)
• Clarify the role (charge, lead, supervisor)
• Clarify required competencies
• Relationship skills
• Management skills
• Technical skills

6
Grooming and Development of High-Potential Staff

• PDP Professional Development Plan (Roadmap)
• Explore for interest
• Incorporate PDP in the performance management
  process
• Jointly establish development goals
• Provide training on needed skill sets

7
Promoting Success for First-Time Supervisors

• First Week
• MVV
• Organizational Culture
• Organizational Business Metrics
• Organizational Chart
• Change in Status
• Orientation
• Training
• Sharing

8
Promoting Success for First-Time Supervisors

• Ongoing
• Help Them Navigate Be a Rudder
• Shift in Relationships
• Sounding board
• Style differences
• Performance Coaching
• Goals
• Develop increasingly trusting and productive
  relationship
• Monitor performance in work outputs

9
Promoting Success for First-Time Supervisors

• Ongoing
• Empowerment
• Delegation

10
Promoting Success for First-Time Supervisors

• Delegation Activity
• Why dont supervisors delegate more?
• Worksheet

11
Championing the New Supervisor

• First Week
• Introduction to the team
• Introduction to your peers and boss
• Frequent touches
• Ongoing
• Stretch assignments
• Visibility
• Level of authority
• Coaching
• Cheerleading
• Groom for next promotion

12
Pertinent Development Experiences

• High-Profile Committee chair
• Company activities
• Task force
• Recruitment fairs
• Q.I. efforts

13
My Plan

• What has been my approach to identify and
  promote/support first-time supervisors?
• Is this serving my company well? Serving my
  professional goals/needs?
• What might I consider doing differently/more
  of/less of going forward?

14
Thank you for participating today.