The University of Oxford Clinical School Information Management Services Unit (IMSU)

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The University of OxfordClinical
SchoolInformation Management Services Unit (IMSU)

• Gerard Robinson
• Assistant Director (Satellite Sites)
• gerard.robinson_at_imsu.oxford.ac.uk
• Tel Oxford 221323

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So Many, So Few - A Model for Providing
Supporting Distributed Services.

• This workshop will give an overview of how IMSU
  successfully implements and supports services for
  2500 users, in 35 units over more than 6
  hospital sites spread across the city. Discussion
  will cover the rationale behind the use of
  various technologies, including Novell Netware as
  being key to ease of management of user accounts.

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So Many, So Few - A model for Providing
Supporting Distributed Services.

• This workshop will give an overview of how IMSU
  successfully implements and supports services for
  2500 users, in 35 units over more than 6
  hospital sites spread across the city. Discussion
  will cover the rationale behind the use of
  various technologies, including Novell Netware as
  being key to ease of management of user accounts.

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So Many, So Few - A description of Providing
Supporting Distributed Services.

• This workshop will give an overview of how IMSU
  successfully implements and supports services for
  2500 users, in 35 units over more than 6
  hospital sites spread across the city. Discussion
  will cover the rationale behind the use of
  various technologies, including Novell Netware as
  being key to ease of management of user accounts.

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The Big Picture
The Radcliffe Infirmary (RI)
The John Radcliffe (JR)
The Institute of Health Sciences (IHS), The
Nuffield Orthopaedic Centre (NOC), The Churchill
Hospital, (CH)
The Warneford Hospital
10km
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The Headington sites
JR
NOC
IHS
Churchill
Warneford
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The City Centre sites
RI
The Medawar Building NDM, Zoology Stats.
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Background

• 1980s to early 1990s - Nuffield Department of
  Clinical Medicine Data Centre
• Provided services primarily to NDM Mini,
  RS6000/AIX
• Involved with initial networking of JR to replace
  Gandalf connections
• 1991? Units collaborate at RI to install
  ethernet
• 1995 IMSU established and Director appointed
  Data Centre absorbed by IMSU
• to date
• gradual increase and transfer of staff to IMSU
• collaboration with IT staff in other units
• introduction of new services
• With Divisionalisation came IMS IMSU

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What is The Clinical School?

• 40 units or departments
• http//www.medicine.ox.ac.uk/medsch/departme.htm

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The Clinical School IMSU IMS
IMSU
Information Management Services
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IMSU Teams
Systems and Networking Tim Shaw Sylvain Phaneuf
Helpdesk Sally Knight Pam Mooring
JR Terry Campton Justin Broad Ian Combellack
Satellite Sites Gerard Robinson Robin
Edwards David Newburn David Rhodes Kieron Ward
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Whos whowhere in IMSU.
Terry Campton Dep. Dir. User Services
JR
RI
David Newburn CM
Justin Broad CO Ian Combellack Tech.
Systems
Tim Shaw Dep.Dir. Sylvain Phaneuf CM
Warneford
IHS
Robin Edwards CM IHS Keiron Ward CM - NOC
Gerard Robinson Asst.Dir. Satellite Site
David Rhodes CM
Helpdesk
Sally Knight, Pam Mooring
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The Services (some)

• Desktop support installation, limited h/w
  repair
• Network IP management
• File print services, mostly via Novell Netware
• Software installation maintenance
• Remote access via dialup service
• E-mail calendaring via Novell Groupwise
• Purchase and general advice
• WWW and other Back Office services
• Unit server management

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The Users

• IHS/NOC 490
• RI 330
• Warneford 170
• JR 1660 (including 368 Med.School
  students
• Total 2650 (excludes 550 IMM users who are
  in the Tree)

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How why we do it.

• Netware 5 ? 6
• Request Tracker
• Co-operation esp. with OUCS.
• Flexibility vertical integration?

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The University of OxfordClinical
SchoolInformation Management Services Unit (IMSU)

• Gerard Robinson
• Assistant Director (Satellite Sites)
• gerard.robinson_at_imsu.oxford.ac.uk
• Tel Oxford 221323