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U'S' Department of Health and Human Services Health Resources and Services Administration HRSA Unifi

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Title: U'S' Department of Health and Human Services Health Resources and Services Administration HRSA Unifi


1
U.S. Department of Health and Human Services-
Health Resources and Services Administration
(HRSA) Unified Health Communications Training
Course
2
HRSAs Unified Health Communications Approach
  • HRSA supports and promotes a unified health
    communications perspective that
  • addresses cultural competency, limited English
    Proficiency, and health literacy in an integrated
    approach
  • in order to develop the skills and abilities
    needed by HRSA-funded providers and staff to
    deliver the best quality health care effectively
    to the diverse populations they serve.1
  • 1 HRSA POM- 2007-01 Cultural and Linguistic
    Competence, page one

3
Why Training?
  • Health care providers funded through HRSA grants
    need to understand how to be effective in
    cross-cultural and language appropriate
    communications, as well as general health
    literacy issues.
  • Over 65 percent of patients in HRSA-funded
    programs are culturally diverse
  • More than 1 to 3 adults lack sufficient health
    literacy to interpret an OTC drug label, know
    when a child should receive a vaccine, use a BMI
    chart

4
HRSAs Training Course Goal
  • To provide HRSA staff and grantees the
    opportunity to improve health care and health
    outcomes through an increased awareness,
    knowledge and understanding of the three main
    factors contributing to unified health
    communication
  • Health Literacy
  • Cultural Competency
  • Limited English Proficiency (LEP)
  • At the completion of this course, participants
    will be able to implement patient-centered
    communication practices that demonstrate cultural
    competency and appropriately address patients
    with limited health literacy and LEP.

5
Main Screen
6
Course Information to access draft preview go to
http//www.c2mm.net/hrsa/
  • Five interactive Modules
  • Introduction to Health Communication
  • Health Literacy
  • Cultural Competency
  • Limited English Proficiency
  • The Capstone
  • Course Length 4-5 hours with ability to start
    and stop during course
  • Knowledge Checks during modules
  • Pre and Post Test Assessments
  • Course Completion Certificate-Continuing
    Education Credits available

7
Knowledge Check
8
Accessing the NewTraining Course
  • Who Course is designed to address the needs of
    the populations that HRSA serves. Course will be
    available online nationally and internationally
    to Public Health Professionals and other
    interested in the topic.
  • Cost No charge to take the course it is up to
    the accrediting body as to any charge for CMEs,
    CEUs and CHES Credits available
  • Where/How Access course on the HRSA Internet
    which will link to TRAIN
  • the premier learning resource for professionals
    who protect the public's health.
  • a free service of the Public Health Foundation,
    is part of the newly expanded TrainingFinder
    Real-time Affiliate Integrated Network (TRAIN).
  • When Proposed Launch Date is October 2007

9
HRSA Health Literacy Workgroup Indicates
Training Course Planning Team
  • CQ
  • Linda Johnston Lloyd, Chair
  • Linda Kwon
  • OEOCR
  • Maria White, Co-Chair
  • OMHHD
  • Tanya Pagan Raggio Ashley
  • Len Epstein
  • OC
  • Beverly Boyce
  • Kim Dickerson
  • Melanie Bujanda
  • OPR
  • Gwen Clark
  • Lauren Spears,
  • DGM
  • Malena Crawford
  • Michelle Smith,
  • OPE
  • BHPr
  • Daniel Mareck
  • BPHC
  • Richard Jackson
  • Marion Primas
  • Pocahantas Wilkinson
  • MCHB
  • Christina Turgel
  • HAB
  • Sonya Hunt Gray
  • Stephanie Yun
  • HSB/OPA
  • Ann Ferrero
  • HSB/DOT
  • Richard Laeng
  • OHRP
  • Lily Smetana
  • Special thanks to OIT colleagues Lynn Dennie,
    Joni Johns and staff

10
Stakeholders HRSA Training Course
  • National Library of Medicine, Department of
    Health and Human Services Health Literacy
    Coordinators
  • Public Health Foundation
  • Pilot Study Participants such as
  • Dr. Kyu Rhee, Director, Baltimore Medical System,
  • Amy Feinberg, American Association for Health
    Education,
  • Donna Poole, FOH Unit Coordinator,
  • Kirsten Thomas, Physician Assistant Program
    Coordinator, George Washington University
  • Stephanie Yun, HRSA Staff CHES certified
  • Reviewers of the Beta Version such as
  • Dr Ruth Parker, Professor, Emory University
    School of Medicine and Grady Hospital,
  • Dr. Yolanda Partida, Director Hablamos Juntos,
    UCSF Fresno Center for Medical Education and
    Research,
  • Dr. Robert Like, Professor, University of New
    Jersey School of Medicine and Dentistry,
  • William Ray Bullman, Executive Director, National
    Council for Patient Information Education
  • Notes Pilot Study-10 participants took the
    online course August 22/23 in HRSA Computer Lab.
  • Simultaneously approximately 25 volunteers will
    review the Beta version online and provide
    feedback to HRSA training team.

11
Questions for Discussion Action
  • What are your insights and reactions to HRSAs
    new Unified Health Communications Training
    Course?
  • What can you and your organization do to maximize
    the impact of this course?
  • For More Information Contact
  • Ljohnston-lloyd_at_hrsa.gov or 301-443-0831
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