Web Survey Group

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Web Survey Group

• HCII Methodology Masters Lab
• Patrick Barry, Peter Centgraf,
• Ben Glenn, Evangeline Haughney

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Web Survey GroupOverview

• Project Description
• Methodology
• Prototype Demo
• Lessons Learned

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Web Survey Group Project Description

• What it is Tool for developing online
  (web-based) surveys
• Problem Current version uses Java Server Pages
  (JSP) and requires programming skill
• Goal Make system accessible tonon-programmers
  while maintaining full functionality of current
  system

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Web Survey Group Project Description

• Current Version

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Web Survey Group Methodology

• Contextual Inquiries
• Artifact Walkthroughs
• Retrospective Reviews
• Contextual Design
• Keystroke Level Model
• Heuristic Evaluation
• Think-Aloud
• Cognitive Walkthrough

Current System (JSP tag library)
Interim Prototype (Access front-end)
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Web Survey Group Methodology

• Contextual Inquiry most effective method
• Provided broadest source of user data
• Identified new roles
• Revealed users with different skill levels
• Setting focus for interview questions helped set
  overall project focus

Qualifier This assessment is based on the sheer
quantity of CIs. Performing more of the other
methods would increase their effectiveness.
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Web Survey Group Prototype
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Prototype Demo
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Web Survey Group Lessons Learned

• Redesign is challenging while current product is
  in flux
• Schedule regular meetings with client
• Check out the competition
• Make sure you have buy-in from all stakeholders
  early in the project

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Web Survey Group

• Questions?