Broadband Deployment and Technology Training MediaOne

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Broadband Deployment and Technology Training
MediaOnes Northeast Region Prepared for 21st
Century Workforce Commission March 7, 2000
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• Broadband
• Driving Change/Transforming the Economy
• Regional Broadband Deployment
• Bridging the Digital Divide
• Workforce Training

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Regional Broadband Deployment

• The Broadband Network An interactive,
  high-capacity fiber-optic coaxial network that
  provides a foundation for delivering multiple
  services over a common infrastructure
• Always-On, High-Speed Internet Service
• Local Digital Telephone Services
• Cable and Digital Cable Television

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Regional Broadband Deployment
750mhz (2-Way) Broadband Deployment MediaOnes
Northeast Region
1.5 Billion Invested Since 1995
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Bridging the Digital Divide
Breadth and Diversity

• Worlds Largest Deployment of Cable Modem
  Technology
• Cable Homes Passed (HP) - 1.9 Million
• High-Speed Internet HP - 1.3 Million
• Digital Telephone Services HP - 550,000
• Broadband for All - Economically and
  Demographically Diverse

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Bridging the Digital Divide

• Free Library, School and Boys and Girls Clubs
  Connections 575 New England Schools, 64
  Libraries
• Grants Provided for Technology/Education
  Programs
• COOL Program (Community Outreach and Online
  Learning)
• Cable in the Classroom

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Workforce Training
Scope of Learning and Development Offered 3,500
Employees

• 14,000 Training Participants in 1999
  Translating to 132,000 Hours of Training
  Provided
• 175 Different Course Offerings Internally in
  the Areas of
• Technical Systems and Troubleshooting Knowledge
• Customer Excellence and Sales
• Desktop Computer Skills
• Health and Safety
• Management Development

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Workforce Training - Trends
Then Traditional Classroom Training for
Analog Video Product ? Now Dynamic, 3-Product
Environment Learning Labs, Online
Training Broadband, 3 Product Technicians Knowledg
e-Based Career Path Opportunity One -
Concepts/Compensation Employee Owners Extensive
4-6 Week Introduction Staff Training - Supervisors