Oracle Applications Update

1
Oracle Applications Update
Folia Grace, Snr, Product Director Oracle
Applications
2
Agenda

• Applications History
• Strategy Formulation
• Oracle Applications Outlook
• Getting the Most our of Your Apps Investment

3
Applications Evolution
11i.10
Oct. 1989 Release 6
1995 Release 10
11i.9
11i.8
May 1989 Release 5
Jun. 1992 Release 9
May 2000 Release 11i
11i.7
11i.6
Jan 1989 Release 4
Apr.. 1998 Release 11
11i.5
Nov. 1990 Release 8
Nov. 1988 Release 3
11i.4
Mar. 1990 Release 7
11i.3
Oct. 1987 Release 1
11i.2
11i.1
1987
1989
1990
1992
1994
1996
1998
2000
2002
2004
4
Customers Use
85 of Oracle customers working with 11i
70 of Oracle customers are on 11i.8 or 11i.9
5
New in 11i Versus 11
Finance General Ledger Payables Receivables Cash
Management Assets iPayment Internet
Expenses iReceivables Balanced Scorecard Activity
Based Management Financial Sales
Analyzers Credit Management Property
Manager Advanced Collections Treasury Lease
Management Customers Online Data
Librarian Customer Data Model Financials
Intelligence Enterprise Planning
Budgeting iAssets Internal Controls Manager
Human Resources Human Resources Payroll
Self-Service HR Training Administration Advanced
Benefits Time Labor iLearning iRecruitment HR
Intelligence
Marketing Sales Marketing Incentive
Compensation iStore Trade Management Partner
Manager Proposals TeleSales Advanced
Pricing Field Sales Sales Offline Quoting Cont
racts for Sales
Projects Project Costing Project Billing Project
Management Project Collaboration Project Resource
Mgmt Project Contracts Project Intelligence
Interaction Center Advanced Inbound Advanced
Outbound Scripting eMail Center Survey
6
New in 11i Versus 11
Order Management Order Management Configurator iSt
ore TeleSales Receivables Advanced
Pricing Quoting Proposals Trade
Management Release Management Sales
Contracts Supply Chain Planning MRP/Supply Chain
Planning Manufacturing Scheduling Demand
Planning Advanced Supply Planning Constraint
Optimization Global Order Promising Inventory
Optimization Collaborative Planning Transportation
Planning
Procurement Purchasing Payables iProcurement Sourc
ing iSupplier Portal Procurement
Contracts Manufacturing Discrete Manufacturing
- Project Manufacturing - Flow Manufacturing
- Project Contracts - Shop Floor
Management Process Manufacturing Logistics Invent
ory Management Mobile Supply Chain Apps Warehouse
Management Transportation Execution
Service TeleService Depot Repair Field Service
- Spares Management - Advanced Scheduler -
Mobile Field Service iSupport Service
Contracts Maintenance Mgmt Enterprise Asset
Mgmt Property Manager Product Lifecycle
Mgmt Advanced Product Catalog CADView-3D Project
Mgmt / Collab. Suite Supply Chain Intelligence
Supply Chain Intelligence
7
Strategy Formulation
8
Customer Needs Assessment

• Business Process Management
• Deeper industry functionality
• Broader horizontal functionality
• Further automation
• Corporate Control
• Business intelligence and performance management
• Business transparency
• Cost Management
• Lower cost implementation
• Lower cost deployment and support options
• Reliability
• Tested solutions with reference customers
• Flexibility
• Cross enterprise operability
• Open information architecture

9
Customer Advocacy Program

• Customer Advocacy Organization created
• Outreach program
• Executive Relationship Program
• Relationship Assessments
• Closed loop process
• Global measurement of satisfaction

10
Market Demands By Applications Area
11
Oracle Applications Outlook
12
Applications Outlook

• Extend footprint
• Deliver industry capabilities
• Lower cost
• Open the Suite

13
Cross-Industry Capabilities in 11i.9
Demand Chain Mgmt
Fulfillment / Logistics

• Order Management
• Quoting Proposal Generation
• Blanket Sales Agreements
• Freight Rating/Ship Method Selection
• Quick Order Entry UI
• Cross-Sell / Up-Sell Related Items
• Multiple Instantiation of Configured Products
• Subscription Order Processing
• Demand Planning
• Continuous Real-Time Demand Planning
• Integrated Sales Forecasting

• Inventory
• VMI Consigned Inventory
• Non-Conformance Management
• Warehouse Management
• Task/ Labor Planning Control Board
• Delivery Consolidation by Locator/LP
• UPC and Smart Barcode Support
• Cluster Picking WIP Picking
• Material Handling Equip. Integration
• Transportation and Shipping
• Load Tendering
• Carrier Selection Freight Rating
• Online Tracking of Shipment Status
• Automated Shipping Processes

14
Cross-Industry Capabilities in 11i.9
Service Supply Chain
Supplier Relationship Mgmt

• Customer Service
• Automated SR Status Notification
• Integrated Web Call Back
• Contact Center Email Integration
• Field Service Management
• Preventive Maintenance Planning
• Field Service Resource Mgmt.
• Enhanced Wireless Mobile
• Asset Maintenance
• Combined Maint. Reduction Schedule
• Preventive Maint. for Inventory Items
• Seasonal / Production PM Plans
• Storeroom Transactions for Spares
• Work Order Billing

• Global Agreements
• Patent-Pending Transparent Supplier Punch-Out
• Automated PO Change Mgmt
• Rapid Supplier Enablement Tools
• Ariba Migration Aids

Supply Chain Planning

• Collaborative Exception Mgmt
• Planning Collaboration Automation
• Zero Downtime for Order Promising
• Pln Constraint Root Cause Analysis

15
Cross-Industry Capabilities in 11i.9
Finance
Human Resources

• Policy Compliance Management (Corporate
  Governance)
• Credit Management
• Event-Based Revenue Management
• Enhanced Deductions Management
• XML Invoicing for AP and AR
• Online Expense Policy Compliance
• Expense Report Auditing Tool
• Global Group Depreciation
• Automated Month-to-Month and Holdover Lease
  Creation
• Real Estate Space Planning
• Global Lease Management

• New Localizations for China (HR) the
  Netherlands (Payroll)
• Rapid Configuration of International HRMS for Any
  Country
• Matrix Based Performance Pay in Compensation
  Workbench
• Enhanced Contingent Worker Maintenance in HRMS
• Part Period Accrual Functionality in Payroll
• Performance Improvements for Payroll Reporting
• Multi-Threaded Data Loading in Batch Element
  Entry
• Timesheet Information Entry for Other Employees

16
Cross-Industry Capabilities in 11i.9
Project Management
Marketing Sales

• Integrated Project Planning
• Document and Deliverable Mgmt
• Global Collaboration
• Issue and Change Management
• Skill Based Resource Deployment
• Resource Utilization
• Project Budgeting and Forecasting
• Project Cost Tracking
• Automated Revenue Generation
• Streamlined Invoicing
• Asset Capitalization
• Project Analytics and Reporting
• Performance Management

• Marketing Partner Management
• Marketing Analytics
• Event Calendar and Content Manager
• Partner Program Enrollments
• Sales
• Universal Work Queue (UWQ)
• Proposals
• Quick Order Entry
• Territory Names Account Self-Service
• eCommerce
• New Store Administration Application
• Content Manager Integration
• Operational Reporting
• Enhanced Collaborative Buying

17
Applications Outlook

• Extend footprint
• Deliver industry capabilities
• Lower cost
• Open the Suite
• Expand in the Mid-Market

18
Support for Industry Specific Processes
Process Manufacturing

• Life Sci Pharma / Biotech
• Consumer Packaged Goods
• Chemicals

19
Oracles Consumer Products Capabilities
Evolution of Oracle Applications in Consumer
Products
Current Advantages
Coming in 11i.10
New with 11i.9

• Mixed Mode Manufacturing
• Inventory Postponement Optimization
• Supplier Collab VMI
• Collaborative Planning
• Supply Chain Exception Mgmt
• Real Time Order Promising and Visibility
• Multi-Channel Order Capture
• Advanced Pricing
• EDI Transactions for POs, Ship Notices, Invoicing
  Warehousing
• Claims Deductions Mgmt
• Lot Traceability
• Funds Management
• Promotional Planning

• Discrete Manufacturing
• Flow Sequencing
• WIP Serial Tracking
• Resource Centric Scheduling Workbench
• Continuous Real-Time Demand Planning
• Integrated Maintenance and Production Planning
• Enhanced Blanket Orders and Releases
• Retroactive Promo Adjustments
• Promotional ROI Calculations
• 3rd Party POS Data Import (to Calc Promotional
  Accruals)
• Transportation Execution
• Collaborative Sourcing
• Advanced Product Catalog
• High Volume Order Processing

• Discrete Manufacturing
• Option-Dependent Sourcing for CTO
• Self-Svc Entry of Quality Data, Non-Conformances
  CARs
• Transportation Planning
• Short Term Deployment Planning
• Business Account Planning
• Integrated Sales Contracts
• Scarce Inventory Allocation
• Quick Ship User Interface
• Customer Consigned Inventory
• Retroactive Pricing in Purchasing
• Global Procurement andDrop Shipments
• Channel Budget Management
• Enhanced Management and Resolution of Promotional
  Claims

"The following is intended to outline our general
product direction and is intended for information
purposes only. The development, release and
timing of any features or functionality remains
at the sole discretion of Oracle. This
presentation is not a commitment to deliver any
material, code or functionality."
20
Oracles CPG Capabilities
Evolution of Oracle Applications in CPG
Current Advantages
Coming in 11i.10
New with 11i.9

• Process Manufacturing
• Computer-Aided Formulation
• Lot-Specific Costing
• Environmental Testing
• Reserve Mfg to Sales Orders
• Stability Studies
• Transportation Planning
• Enhanced Co-Product Planning
• Short Term Deployment Planning
• Business Account Planning
• Integrated Sales Contracts
• Quick Ship User Interface
• Customer Consigned Inventory
• Retroactive Pricing in Purchasing
• Global Procurement andDrop Shipments
• Channel Budget Management
• Enhanced Management and Resolution of Promotional
  Claims

• Process Manufacturing
• Recipe Development
• Catch-Weights
• Shelf-Life Status Control
• Co- / By-Products
• Real Time Order Promising and Visibility
• Multi-Channel Order Capture
• Advanced Pricing
• EDI Transactions for POs, Ship Notices, Invoicing
  Warehousing
• Claims Deductions Mgmt
• Lot Traceability
• Funds Management
• Promotional Planning

• Process Manufacturing
• 21 CFR Part 11 Compliance
• HACCP Quality Test Points
• Automatic Lot Grading
• Manufacturing Scheduler
• Continuous Real-Time Demand Planning
• Integrated Maintenance and Production Planning
• High Volume Order Processing
• Enhanced Blanket Orders and Releases
• Retroactive Promo Adjustments
• Promotional ROI Calculations
• 3rd Party POS Data Import (to Calc Promotional
  Accruals)
• Transportation Execution
• Collaborative Sourcing
• Advanced Product Catalog

"The following is intended to outline our general
product direction and is intended for information
purposes only. The development, release and
timing of any features or functionality remains
at the sole discretion of Oracle. This
presentation is not a commitment to deliver any
material, code or functionality."
21
Oracles Industrial Mfg Capabilities
Evolution of Oracle Applications in Industrial
Manufacturing
Current Advantages
New with 11i.9
Coming in 11i.10

• Advanced Product Catalog
• Advanced Configuration Modeling
• Consigned Inventory
• Supplier Change Orders Order Acknowledgments
• WIP Serial Tracking
• Flow Sequencing
• Resource Centric Scheduling Workbench
• Integrated Maintenance and Production Planning
• Warranty Management
• Transportation Execution / Shipment Tracking
• Quote Proposal Mgmt
• Partner Program Mgmt

• CAD Sharing Change Mgmt
• Product Configuration
• Collaborative Planning
• Inventory Postponement Optimization
• Supplier Collaboration VMI
• Sourcing Strategy Execution
• Direct Materials Procurement
• Mixed Mode Manufacturing
• Flow Manufacturing
• Real-Time Shop Floor Visibility
• Supply Chain Exception Mgmt
• Integrated Service Mgmt
• Asset Maintenance
• Warehouse Management

• Service Supply Chain Planning
• Transportation Planning
• International Drop Shipments
• Option Dependent Sourcing for CTO
• Improved Project and Sub-Ledger Management for
  ETO
• Portfolio Management
• CAD Integration for Item EBOM
• RFID-Based Transactions
• UCC 128 / UCC 14 Support
• Partner Online Ordering on Customer Behalf
• Channel/Partner Management Dashboard
• Enhanced Marketing Analytics (Optimal Targeting
  Analysis Addl Predictive Modeling Types)

"The following is intended to outline our general
product direction and is intended for information
purposes only. The development, release and
timing of any features or functionality remains
at the sole discretion of Oracle. This
presentation is not a commitment to deliver any
material, code or functionality."
22
Oracles Automotive Capabilities
Evolution of Oracle Applications in Automotive
Current Advantages
New with 11i.9
Coming in 11i.10

• Direct Ship from WIP
• Flow Sequencing
• Enhanced Blanket Orders and Releases
• Global Purchase Agreements
• Consigned Inventory
• Supplier Change Orders Order Acknowledgments
• Advanced Product Catalog
• Integrated Maintenance and Production Planning
• Multiple Instantiation for Configurations at
  Quote/Sale

• Flow Manufacturing
• Release and Cumulative Management
• Product/Vehicle Configuration
• Container Management
• Warehouse Management
• Collaborative Planning
• Supplier Collaboration VMI
• Supplier Scheduling
• Internet Based Sourcing
• Inventory Postponement Optimization
• Supply Chain Exception Mgmt

• Transportation Planning
• Automated Retro-Pricing
• Enhanced Retro-Billing
• Customer Consigned Inventory
• Flow Line/Supplier Synchronization
• Partner Integration for Global Trade Management
• Configurator Effectivity Dates
• Single Row Self-Service Entry of Quality Results
• Procurement Contracts
• Enhanced Service
• CAD Integration for Item and EBOM
• Create/View CAD-Assembly Structure

"The following is intended to outline our general
product direction and is intended for information
purposes only. The development, release and
timing of any features or functionality remains
at the sole discretion of Oracle. This
presentation is not a commitment to deliver any
material, code or functionality."
23
AD / Transportation Capabilities
Evolution of Oracle Applications in AD /
Transportation
Current Advantages
New with 11i.9
Coming in 11i.10

• Project-Based Manufacturing
• Model Unit Effectivity
• Borrow / Payback
• Project Management
• Project Netting
• Project Costing and Billing
• Deliverables Tracking
• Contract Management
• Contract Funding Mgmt
• Sourcing and Subcontracting
• Spares Management
• Dangerous Goods Shipping

• Complex MRO
• Configuration Mgmt
• Maintenance Planning
• Maintenance Execution
• Engineering Data
• Advanced Product Catalog
• Project Planning, Tracking, Budgeting
  Forecasting
• Issue Resolution Mgmt
• Skills Based Resource Deployment
• Executive Level Cross Project Visibility

• Single Project Sub-Ledger
• Maintenance Visit Cost / Price Estimates
  Profitability Analysis
• Shop Floor Scheduling Integration into Production
  Planning
• Sophisticated Configuration Rules (e.g. Installed
  Parts Relationship Enforcements)
• Planning of Maintenance Requirement Deferrals and
  Non-Routine Maintenance
• Part Number Change Based on Modifications
• Disposition Functionality for Component Engine
  Overhaul
• Customer Consigned Inventory

"The following is intended to outline our general
product direction and is intended for information
purposes only. The development, release and
timing of any features or functionality remains
at the sole discretion of Oracle. This
presentation is not a commitment to deliver any
material, code or functionality."
24
Applications Outlook

• Extend footprint
• Deliver industry capabilities
• Lower cost
• Open the Suite

25
Lower Total Cost of Ownership
E-Business Outsourcing
Run on a Single Global Instance
OracleManages
YouManage
Needs
Roles
Availability Security Performance Change Problems
50 Lower Cost 50 Better Svc Core
Competenc Predictable Cost
App Admin DB/AS Admin Sys Admin HW Admin
Consolidate Data Centersand Databases
Low Cost Linux Hardware
Rapid Setup and Implementation

• 3x faster, 5x cheaper
• Easy to Automate en Mass
• Highly Reliable

• Question Based, ConfiguratorDriven Setup Wizard
• Migration Tools
• Rapid, Flow-BasedImplementations

Oracles Experience with Linux
Production midtiers 100 Linux Production DB RAC
Cluster (Unix) Demo environments 100 Linux
Development 70 Linux Outsourced Customers 90
Linux
26
Oracle Product Support Evolution
Call Center
Internet Content Center
Proactive Services

• 2M self-service searches/quarter
• 20k phone calls/quarter
• 90 Online Service Requests
• Skills-Based Routing

• Continuous Customer Connection

• Reactive
• 170k calls/quarter
• Inefficient

27
Business Flow Accelerators
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Sample Commercial BFA Flow Templates

• Marketing Sales
• Insight to Campaign Plan
• Concept to Profitability
• Execute Campaign to Event
• Execute Campaign to Direct Mail and Advertising
• Execute Campaign to Email
• Execute Campaign to Web
• Execute Campaign to Telesales
• Inbound Call to Lead
• Lead to Opportunity for TeleSales
• Lead to Opportunity for TeleMarketing
• Opportunity to Order
• Product Trade-In To Order
• Registration to User Access
• Catalogue to Assembled Content
• Personalization to Content Deployment
• Web Prospect to Shopping Cart
• Shopping Cart to Contract
• Order to Status Inquiry

• Service
• Service Request to Resolution
• Service Request to Order
• Quote to Warranty/Extended Warranty for Service
• Service Request to Intelligence
• Service Request to Entitlement
• Service Entitlement to Depot Repair
• Service Entitlement to Dispatch
• Service Request to Exchange
• Maintain Account to Personalize Homepage
• Registration to User Access for Self-support
• Install Base Update to Product Return
• Quote to Warranty Extended Warranty
• Dispatch to Technician Move Order
• Service Request to Dispatch
• Create to Publish Knowledge
• Knowledgebase Search to Result
• Web Service Request to Escalation
• Forum Posting to Response

29
Sample Commercial BFA Flow Templates

• Supply Chain
• Design to Release
• Forecast to Plan
• Forecast to Plan Advanced
• Plan to Schedule
• Schedule to Build
• Inspect to Disposition
• Product Standard Costing to Inven. Valuation
• Requisition to Receipt Direct
• Requisition to Receipt Indirect
• Configure Quote to Order
• Order to Shipment
• Order to Drop Shipment
• Customer Return to Replacement
• Customer Return to Credit
• Catalog Set up to Management
• Click to Requisition for Indirect Goods
• Requisition to Receipt for Indirect Goods
• Add-ons to Existing Oracle Application Systems

• Finance
• Analyze to Agreement
• Requisition to Receipt Direct
• Requisition to Receipt Indirect
• Supplier Return to Replacement
• Supplier Return to Debit
• Expense Report to Invoice
• Supplier Invoice to Payment
• Receipt to Assets
• Assets to Depreciation
• Customer Invoice to Cash
• Sub-ledger Journals to Post
• Bank Statement to Cash Reconciliation
• Period End Close to Financial Reports
• Opportunity to Lease Contract
• Configured Quote to Lease Contract
• Human Resources
• Strategic Staffing to Hire
• Termination to Payroll

30
Collaborative Forecasting Planning
31
Template Inventory Includes

• 1000 Industry Specific Generic Business Flow
  Models
• Test Scripts
• Application Setup Documents
• Implementation Procedures
• Solution Designs That Work Across The eBusiness
  Suite
• Database Software Ready to Start Test Reviews
  (CRPs) with Users
• Data Conversion Scripts To Enable Flows

32
Applications Outlook

• Extend footprint
• Deliver industry capabilities
• Lower cost
• Open the Suite

33
Open to Non-Oracle Systems

• Integrate with other applications services
• Oracle delivers standards-based integration

34
Open to Non-Oracle Systems

• Integration Services
• Web Services, B-B, EAI
• 800 Business Events
• 150 OAG Messages
• Industry Specific Protocols
• Repository of Interfaces

• Apps Server Integration Technology
• Data Translation Transformation
• Messaging and Routing
• Process Management
• Correlation and Monitoring
• Web Services Infrastructure
• Adapters
• Business Protocols

35
Oracle Customer Data Hub

• Single view of customer definition
• Built with E-Business Suite data model and data
  quality services
• Near real time data synchronization
• Data cleansing
• Key customer interactions
• Orders
• Contracts
• Service history
• 360-degree view of customer with pre-built
  analytics

Siebel
Chordiant
Blue Martini
BroadVision
E.piphany
PeopleSoft
SAP
Legacy
36
Applications Outlook

• Extend footprint
• Deliver industry capabilities
• Lower cost
• Open the Suite

37
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