To follow the PRINCIPLES OF QUALITY MANAGEMENT through the establishment of a QUALITY MANAGEMENT SYS - PowerPoint PPT Presentation

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To follow the PRINCIPLES OF QUALITY MANAGEMENT through the establishment of a QUALITY MANAGEMENT SYS

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Title: To follow the PRINCIPLES OF QUALITY MANAGEMENT through the establishment of a QUALITY MANAGEMENT SYS


1
To follow the PRINCIPLES OF QUALITY MANAGEMENT
through the establishment of a QUALITY MANAGEMENT
SYSTEM in any organization to focus on customer
satisfaction enhancement and to continually
improve the quality of products and service
being offered with clear understanding of the
customer requirements.
Development of fundamental quality management
system based on ISO 9000 series of standards.
To achieve standardization,consistency in
operation leading to defect prevention and
continual improvement in all business processes.
By providing value adding services in terms of
diagnostics,training,consultancy,facilitation and
counseling methods to identify the
processes,their interfaces,and identifying
measures for operation and control to achieve the
quality objectives.
Awareness and Implementation To provide an in
depth knowledge on the various requirements of
the standard and the understanding for the
implementation .This training provides the
opportunity for understanding the requirements,
identifying the processes,sequencing them and
deciding their interaction to make the QMS
effective .Depending on the requirements of the
organization the duration and the contents can
be tailored to individual needs.At the end of the
training the organization is clear in the basic
concepts and the process to be adopted for
implementation. Documentation To provide inputs
for documenting the quality manual,process
maps,operating procedures, instructions and any
other quality system documents in a structured
manner within the quality management system to
facilitate an organization to implement the same
effectively.As the documentation is the backbone
of the QMS ,this training provides valuable
inputs as to how to write the entire system
documentation. Internal Auditor An unique
course designed and offered to train a pool of
internal auditors who will be regularly used to
measure the system compliance and
effectiveness.The IRCA registration adds value in
terms of its coverage,syllabus and the
certificates with IRCA registration number.This
two day training provides immense value to the
organization in conducting effective internal
audits and the management gets regular updates on
the system compliance. Auditor/Lead Auditor (IRCA
approved) A five-day intensive training
,registered with IRCA ,very useful to
plan,conduct,manage audits in any organization
with live case studies and number of exercises
built in is offered .This course provides
valuable inputs to the coordinators ,M R in the
conduct of audits more effectively than the
internal auditors training. Gulf Software is
conducting regular open and in-house trainings
and has trained many auditors for large number of
organizations. Transition Auditor (IRCA
Approved) A two-day ,IRCA registered training
aiming at qualified internal auditors and lead
auditors to upgrade their auditing skills to suit
the additional requirements of the new version of
the standard.This transforms the trained auditors
perception of auditing into a new experience and
provides all values and hints to audit the
process approach model quality management
system. System Up-gradation to Year 2000
standards Many organizations are looking for
upgrading the existing QMS to the new version of
the standard and are looking for the inputs that
are different and additional plus inputs on the
PROCESS MODEL.This facility is being offered to
the clients as to how make a smooth changeover to
the new standard and address all the additional
requirements including the process based
approach.
2
Market Pressure Many organizations decide to
Implement ISO 9001 and obtain registration
because it assures customers that the company has
a good Quality Management System (QMS) in place.
An organization with an effective QMS will
typically meet customer expectations better than
an organization that does not have an effective
QMS. Many organizations require their suppliers
to have ISO 9001 Registration. Internal
effectiveness and productivity benefits Other
organizations implement an ISO 9001 QMS because
it has proven over the years that it leads
companies to better operations, improved
performance, and improved profitability.
  • Many of our clients are surprised by the range of
    benefits that they receive from the ISO process.
  • The most obvious benefits of quality system are
    in terms of sales and marketing.
  • Perhaps a major customer has "suggested" that its
    suppliers should get certified, or maybe
    competitors are starting to use a certificate as
    a differentiation point in the sales process.
    Either way there is no doubt that certification
    can be a useful sales aide.
  • But many of our clients also find unexpected
    benefits in terms of reduced costs and improved
    operational efficiency.
  • There is now a growing body of evidence that the
    certification process can substantially improve
    the bottom line by reducing costs. It also often
    reduces cycle times and improves efficiency -
    helping the company to be more competitive in
    terms of pricing and delivery.
  • Designed for both Manufacturing and Service
    Organizations it
  • Puts the Responsibility for Achieving and
    Maintaining Quality Squarely on the Shoulders of
    Senior Executive Management
  • Focus is on Organizational Processes So as to
    Relate to the Way Organizations Actually Work.
  • Quality Comes First, Then Registration.
  • Registration to ISO 9000 Ensures that Firms will
    not be left off of RFQ Lists in Which
    Registration to ISO 9000 is a Qualification.
  • Emphasizes the Assurance of Quality rather than
    the Control of Defects.
  • ISO 90012000 Requires Continuous Improvement.
  • ISO 90012000 Has a Customer Focus emphasizing
    Customer Satisfaction.
  • Registration to ISO 90012000 Minimizes Auditing
    by Customers.
  • Strengthens Marketing and Sales Promotion.

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