Mandie Campbell

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Mandie Campbell

• DirectorDrugs AlcoholHome Office

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Louise Casey
Neighbourhood Crime and Justice

• Neighbourhood Crime and Justice Adviser

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Using a scale of 1 to 10 where 1 is not at all
important and 10 is very important, How important
do you think it is that the police provide each
of the following?
People are clear what they want from the police
9.8/10
Quick response to 999 calls
9.8/10
Quick response to 999 calls
9.4/10
Approachable, friendly, and professional attitude
9.4/10
Approachable, friendly, and professional attitude
9.2/10
Definite response to all reports of crime and ASB
9.2/10
Definite response to all reports of crime and ASB
9.1/10
Keeping victims and witnesses regularly informed
9.1/10
Keeping victims and witnesses regularly informed
9.1/10
Foot patrols and visible presence in community
9.1/10
Foot patrols and visible presence in community
9.0/10
Well known contact number to report non
9.0/10
Well known contact number to report non-emergency
crimes
8.9/10
A police station nearby that is open 24 hours
8.9/10
A police station nearby that is open 24 hours
8.7/10
Info about who named police officer is and how to
contact them
8.7/10
Info about who named police officer is and how to
contact them
8.0/10
Commitment by neighbourhood police to be in post
in local area f
8.0/10
Commitment by neighbourhood police to be in post
in local area for
at least two years
at least two years
7.9/10
Meetings where the public can decide what local
priorities shoul
7.9/10
Meetings where the public can decide what local
priorities should be
Casey (2008)
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People feel far less informed about the police
than other local services
Q How informed, if at all, do you feel about
the service provided by ... in your local area?
Not informed
Informed
Net /- percentage points 51 27 24
24 -3
Your GP
Local council
Local hospitals
Local schools
Local police
Base 925 respondents aged 16 in England and
Wales (half of sample)
Home Office (2009)
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And knowledge of how to access information on a
range of policing issues is low
Q How much, if anything, would you say you
know about the following. How to.
Fair amount/great deal of knowledge
Little/no knowledge

• Net /-
• percentage points
• 7
• - 20
• - 23
• - 23
• 35

Find out names and contact details of
neighbourhood policing team
Find out where when police neighbourhood
meetings held
Find out information about crime in the local area
Make a complaint about the police
Find out local priorities police are
concentrating on
Base 1850 respondents aged 16 in England and
Wales
Home Office (2009)
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The majority want information
Some want involvement, many want a say, and most
want to be informed
Q Which of these statements comes closest to
your own attitude towards how the Police and
Local Council tackle anti-social behavior and
crime in this area?
Already involved (3)
Want involvement (3)
16
Want a say
58
Want information
18
Not interested
Base 1,896 GB adults, 18. Sept 2008. Source
Ipsos MORI
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Its in our interests to tell people whats going
on
Confidence that police and council dealing with
crime and ASB issues that matter to people in the
local area
Net
Agree
Disagree
People who feel informed about service provided
by local police
55
People who do not feel informed about service
provided by local police
7
Base All who say they feel informed
(2,006) All who say they do not feel informed
(2,295)
10
It makes a difference to be informed about the
service
Those who say they feel informed about the
service provided by the police in their local
area tend to

• Feel safer
• Less worried
• More confident action being taken
• More confident in police and council
• More likely to have heard of neighbourhood
  policing
• Know more about criminal justice
• More willing to engage

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Two-thirds of people currently support payback as
a type of punishment
How favourable or unfavourable do you feel
towards community payback as a type of
punishment?
Very unfavourable
Fairly unfavourable
Very favourable
Neither
Fairly favourable
Home Office (2009)
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And people want to know more
If some people who commit crime or anti-social
are given community sentences (e.g. cleaning up
graffiti), to what extent do you agree or
disagree with the following statements
Casey (2008)
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You said you think the crime-rate has increased
in the COUNTRY AS A WHOLE. What are the main
types of crime you think have increased?
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You said you think the crime-rate has increased
in the IN YOUR LOCAL AREA. What are the main
types of crime you think have increased?
Casey (2008)
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Do we communicate the important things?
Base Kent CC BVPI survey 2006
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Together the evidence shows that these are some
of the key steps to building public confidence
Public Confidence
Visible Criminal Justice
Better Information for the Public
A clear service to the Public
Transparent services for victims
Action to tackle the things that matter
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Community Crime Fighters
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Phil Wheatley

• Head of National Offender Management Service

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Breakout Session

• Visible Community Payback
• Sue Strickland

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Visible Community Payback- Lessons from Pioneer
Areas Sue Strickland Delivery Manager,
Neighbourhood Crime and Justice Group Rob
Brown Neighbourhood Crime and Justice
Coordinator, Middlesbrough

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To what extent do you agree or disagree with the
statement ALL punishments for crime should
involve some payback to the community either
through unpaid work in the community or financial
compensation
There is strong public support for paybackto the
community for crime
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And people want to know more
If some people who commit crime or anti-social
are given community sentences (e.g. cleaning up
graffiti), to what extent do you agree or
disagree with the following statements
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Whilst just under half of people have heard of
community payback as a type of punishment
Had you heard of the term community payback
with this meaning, before this interview?
No
Yes
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and after launch of orange vests latest data
shows this to be even higher
Had you heard of the term community payback
with this meaning, before this interview?
No
Yes
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a much smaller proportion have heard of
offenders doing community payback in their area
Have you heard of offenders doing community
payback work in your local area in the last 12
months?
No
Yes
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and few are aware of the opportunity for the
public to have a say in the work done
(of whole sample) who know that local people
have an opportunity to give their views about
what type of work is done
Yes
Unaware or havent heard of payback
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Two-thirds of people currently support payback as
a type of punishment
How favourable or unfavourable do you feel
towards community payback as a type of
punishment?
Very unfavourable
Very favourable
Fairly unfavourable
Neither
Fairly favourable
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but public have a strong preference for tough,
physical work
Which one or two (of these examples) would you
most prefer offenders to be doing a community
payback?
Cleaning streets
Removing graffiti
Clearing/maintaining parks
Renovating community centres
Delivering food to elderly
Working in animal rescue centre
Work in a charity shop
Base 1,896 GB adults, 18. Sept 2008. Source
Ipsos MORI
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• Raising awareness and understanding of what the
  public can expect from the police and other
  agencies
• Tackle the issues that matter to the public - a
  robust response to anti-social behaviour
• Demonstrating to the public that there are
  consequences for those who break the law and that
  the criminal justice system is on their side
• Helping activists to work with local services
• Further, faster in 60 Pioneer Areas

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Visible consequences Community payback

• A critical element of JSJD campaign
• Demonstrates to the public that community
  sentences are not soft options and that criminals
  face tough consequences for their action
• 3000 hours for each Pioneer area to own to
  allocate to highly visible activity and provide
  resources to support ongoing publicity

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Pioneer Areas

• 60 LAs located across 24 police force areas
• 86 are Youth Crime Action Plan areas
• And cover almost all Community Justice Centre
  areas

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Visible Community Payback The Middlesbrough
picture

• Outline
• Working with agencies such as Council and Police
  to ensure work compliments that of partners and
  provides additionality and longevity to projects.
  
• Making sure Community Payback projects are a true
  reflection of the work the community wants.
• Community Payback to be as visible as possible

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Local Partnerships

• BAIT (Back Alley Improvement Team) - a
  coordinated approach with Community Payback.
• Neighbourhood Management- regeneration work
  benefiting communities whilst remaining highly
  visible justice.
• Councillors and Neighbourhood Safety/Police
  Teams- acting on behalf of communities to
  identify sites for Community Payback.
• Local communities- maximizing community
  involvement and ensuring referrals are generated
  from the public.

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Maximising Public Involvement

• National Community Payback Campaign
• Dedicated 3000 hours, how are they are being used
  in Middlesbrough?
• Improved visibility of Community Payback projects
• Improved public access, interaction and knowledge
  of Community Payback
•  

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Maximising Public Involvement

• Community Action Days (CAD)
• The trailer is deployed to the highest crime/
  asb area for that month and a multi agency team
  work from the trailer for an afternoon, door
  knocking and providing an on site 'surgery

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Maximising Public Involvement

• Display boards and consultation boxes
• The display boards promote the policing pledge,
  the current Neighbourhood policing priorities,
  request Community Payback referrals and advertise
  methods of contact for local NPT officers.
• Forms requesting referrals for Community Payback
  and police priorities are also distributed during
  'Community Action Days'.
• Communi-k
• Community Messaging Portal allowing consistent
  feedback to communities

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Visibility

• Community Payback Signage
• In addition to the orange jackets offenders wear,
  each worksite now also displays signage
  explaining who the work group are, what they are
  doing and requests further referrals, 'before and
  after' photos are displayed on the rear of the
  signage

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Publicity and Mainstreaming of Work

• Publicity
• As part of Justice Seen Justice Done an update
  is now sent to every household in Middlesbrough
  every quarter as part of the Council newspaper.
• Positive press coverage is also ensured by
  Community payback project selection and
  consistent press releases.
• A short film has been created demonstrating the
  integrated working of the Criminal Justice System
  promoting the Policing Pledge,.
• Mainstreaming of work
• Mainstreaming of Neighbourhood Crime and Justice
  agenda with creation of Safer Neighbourhoods
  Steering Group (incorporating Neighbourhood
  Management, Police, Probation, RSL's, Council
  Community Protection, Safer Partnership, LCJB
  etc).

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Payback poster
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Payback nominations Local coverage
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LUNCH
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Breakout Session

• Joining UP at the Front
• Chris Williams
• Sarah Elliot

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www.crimereduction.homeoffice.gov.uk
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Jacqui Lewis

• Home Office Regional Deputy DirectorYorkshire
  The Humber

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Rt. Hon. Jacqui Smith MP

• Home Secretary

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