Transformational%20Change?%20The%20Potential%20Impact%20of%20ICT%20on%20Museums,%20Libraries%20and%20Archives

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Transformational Change?The Potential Impact of
ICT on Museums, Libraries and Archives

• Bob Sharpe, Director of ILS,
• University of Plymouth
• Liz Lyon, Director of UKOLN,
• University of Bath

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Outline

• Introduction and Context
• Government Agendas
• Where are we now?
• Our users world in 2014
• ICT Developments in next 10 years
• Impact on LMAs

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Introduction and Context

• SWMLAC is preparing an ICT Strategy
• Employing consultants
• Board members, staff and key players working
  together
• Issues discussed at the SWMLAC Board
• Not SWMLAC policy
• Personal views
• Beware futurologists
• Controversial?

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Government Agendas

• Lifelong Learning
• eGovernment
• Social Inclusion
• Widening participation
• Adult and Community based learning
• Work based learning

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Our users world in 2004

• Jane not yet born
• Alice - an 8yr old
• David - a 17yr old
• Bob - a senior manager

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Where are we now?

• The concept
• The physical environment
• The virtual environment
• Three domains
• How are they linked?

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Bow Pilot site Facts and Figures

• 3 fold increase in visitors compared to the two
  libraries it has replaced
• 40 increase in issues
• CD loans have doubled
• Membership has doubled
• Enrolments for lifelong learning have doubled
• Refurbishment costs 1,500/sqm

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Our users world in 2014

• Jane a 7yr old
• Alice - an 18yr old
• David - a 27yr old
• Bob - just retiring

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Introducing Jane
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Introducing Alice
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Introducing David
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Introducing Bob
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ICT Developments in next 10 years

• Draw on developments outside the cultural
  heritage sector
• IT
• eBusiness
• eScience
• Moving towards the Vision of
• a single virtual shared collaborative space

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Pervasive technology

• Ubiquitous access
• You will be able to access information at anytime
  and anywhere
• Trusted systems
• You will be able to perform online transactions
  in a secure environment

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Autonomic computing

• Intelligent systems which are
• System-aware
• Self-configuring, Self-healing, Self-optimising,
  Self- protecting
• Environment-aware
• Highly distributed
• Open and collaborative
• Your computer systems will manage themselves

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Distributed eResource banks

• Trusted repositories
• Automatic generation of metadata
• At source
• For curation and preservation
• For management
• For discovery
• Semantic interoperability
• You will be able to find rich resources using
  your own words and language

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eUtilities Software tools and services

• Off-the-shelf tools
• Integrated
• Personalised
• User-friendly
• Collaborative
• Intelligent
• Extensible
• Assistive agents
• You will have a sophisticated toolset to allow
  you to analyse, mine, model and visualise a truly
  vast array of digital data

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Impact on Museums, Libraries, and Archives Key
Issues (1)

• Funding
• Projects
• Sustainable income streams
• Declining revenue
• Rights management and licensing
• Digital memory management
• Digital born data
• Preservation and Curation

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Impact on Museums, Libraries, and Archives Key
Issues (2)

• Standards
• Infrastructure
• Preservation and curation
• Metadata
• Technology drives change
• Opportunities to reach non users
• How far will it go?

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Impact on MLAs Large
/ Medium Organisations

• New Focus
• New business / operational models
• Embed new services
• Change balance of operation
• How?
• STOP doing something
• Invest to change
• New eServices units to kick start change
• Partnerships

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Impact on MLAs Small
Organisations

• Cant do it all yourself
• Key areas
• Shop window
• Catalogue
• Collaboration and partnership
• Sub-regional / regional co-operative venture?
• Large and small together?
• Shared catalogue and website?
• New sources of funding??

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To rise to the challenge we need

• Creative leadership
• Development of people, services and facilities
• Access to expertise
• Adoption of global standards
• Investment in change not short term projects

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To rise to the challenge we need

• Models for business change
• A willingness to collaborate
• To work outside the boxes
• Transformational Change.

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Questions and Contacts

• Contacts
• Liz Lyon e.lyon_at_ukoln.ac.uk
• Bob Sharpe bob.sharpe_at_plymouth.ac.uk