NIIFs Report to the NANC on Issue

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NIIFs Report to the NANCon Issue 0173, Toll
Free Record Application Performance Guidelines
by David H. Bench
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Description of Issue-
Acceptance Date

• Accepted at NOC 23 - May 8, 2000

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Description of Issue-
Issue Statement
There are currently no established industry
guidelines for measuring the overall performance
for the updating and flow of toll free records
from the RESPORG through the SMS/800 Database
(DB) to the SCP DB back through the SCP DB
through the SMS 800 DB to the RESPORG.
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Description of Issue-
Issue Statement (contd)
There are no unified benchmark documents, no
end-to-end system demonstrated measurements to
ensure quality, and no documented Level of
Service Agreements by which to monitor end-to-end
system performance. System congestion has
increased with the advent of new codes, increases
in NPA Splits, system functionality changes,
record complexity, and the number of partitions
within the SMS/800 database.
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Description of Issue-
Suggested Resolution
The NIIF should establish end to end performance
measurement guidelines for toll free record flow
from the RESPORG to the SMS/800 DB and to the
SCP.
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Description of Issue-
Suggested Resolution
The OBF/SNAC Task Force has requested assistance
from the NIIF in establishing guidelines. The
NIIF will develop performance guidelines in
cooperation with the SNAC Task Force and should
provide an overall interconnection template for
timely downloads and load management of toll free
records through the system. Other items to be
considered include parameters for maintenance
windows, redundancy and downtime. The SNAC has
already indicated in recent correspondence to the
FCC that positive steps are needed, such as new
system measurements and interconnection
arrangements to partially address the problem.
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Meetings/Calls Held

• August 28, 2000 Conference Call
• September 12, 2000 Conference Call
• September 25-26, 2000 Interim Meeting
• October 16-17, 2000 NOC 25 Meeting
• October 27, 2000 Conference Call
• November 3, 2000 Conference Call
• November 17, 2000 Netconference
• December 4, 2000 Netconference
• December 14, 2000 NOC 26 Meeting
• December 21, 2000 Netconference

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Previous Milestones Reached

• SMS/800 Architecture Overview Presentation to
  NIIF-NOC
• Document Outline Developed
• Contributions to Draft Document
• Began Review of Draft Document

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New Milestones Reached

• Began Developing Performance Records Matrix
• Forwarded Matrix and Questions to the SMT
• SMT Tutorial and Matrix Input at NOC 26
• Continued Editing Draft Toll Free Record
  Applications Performance Guidelines
• -Developed Responsibilities Section
• Consolidation of Matrix Contributions During NOC
  26.1 Netconference

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Path Forward

• January 25, 2001 Netconference
• February 12-13, 2001 - NOC 27 Meeting
• Initial Closure of Issue Not Expected Before NOC
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