Title: Reaction to Emergency Alerts using voice and Clustering Technologies REACT IST-2005-033607
1Reaction to Emergency Alerts using voice and
Clustering TechnologiesREACTIST-2005-033607
- 5th EWS-Workshop
- Vienna, 23 October 2008
2Need for interoperability
REGION 1
REGION 2
Ambulance
Fire Brigades
Police Dept
Ambulance
Fire Brigade
Police Dept.
CC1
CC1
CC1
CC2
CC2
CC2
REACT
ENHANCED
FRAGMENTED
COMMUNICATION
UNCOORDINATED
COORDINATED
ACTION
3REACT - The mission
- Reaction to Emergency Alerts using voice and
Clustering Technologies - Main goals
- capture more of the information available from
sensors, being them human or technological - make this information available to as many
local Emergency Call Services as possible, by
creating an interoperable European
information-structure - complement the data with associated services
able to semantically analyse and cluster
environmental and crisis management information
Voice capturing E-Call
Interoperability
Call grouping
4Same call seen by different CC
5Same call seen by different CC
6Same call seen by different CC
7Same call seen by different CC
8Same call seen by different CC
9Additional services
- Content management
- Analysis of calls -gt scenarios
- Wider view on an event -gt investigation
- Voice recognition
- Capturing keywords (e.g. gun, fire)
- Suggesting keywords to the call-taker
- Automatic translation of data
- By using TSO dictionary
- Homogenisation of coding
- By using CAP/TSO coding
10What you need to have REACT working
Your Current CC
11What you need to have REACT working
CAP adapter
Your Current CC
12What you need to have REACT working
CAP adapter
Your Current CC
13What you need to have REACT working
CAP adapter
CAP parser
Your Current CC
14What you need to have REACT working
CAP adapter
CAP parser
Adapted CC
Your Current CC
15Pilots
- Italy FB PSAP, Venice district
- Geographic integration
- Link with Ambulance service
- UK Police PSAP, Sussex
- Geographic integration
- Germany FB Aachen
- EuRegio Maas-Rhein
- Multilingual service
- Geographic integration
16How can you becomeinteroperable with other CCs?
- Identify who you need to interoperate with
- Contact REACT
- Adapt your CC to generate and receive CAP
messages - Adapt your CC to process and display the
received messages
17How ITALIAN FB became interoperable with other
CCs
- Identify who you need to interoperate with
- Contact REACT
- Adapt your CC to generate and receive CAP
messages - Adapt your CC to process and display the
received messages
18CAP and TSO adopted by Italian Fire Brigades
- The Italian Ministry of the Interior has issued a
formal decree concerning the sharing of data
between the fire department and other emergency
organisations, such as the ambulance service. - The decree published in the governments
Official Journal of 3 July defines the
communication protocols for exchanging data and
information between emergency service command and
control rooms. - This is the first time in Italy that an emergency
organisation will open its databases to other
similar organisations, providing they adopt the
communication protocol which has been defined and
developed within the REACT project.
19What Italian FB made to have REACT working
CAP adapter
CAP parser
Adapted So115
SO115
20What Italian FB got having REACT working
Beta80
SO115
SO115
21Thank you very much for your time
- J. Pfliegl
- HiTec Marketing
- Vienna - Austria
- jp_at_hitec.at
- www.react-ist.net
- We look forward to cooperate for the benefit of
safer citizens in a safer Europe