Is your office ready for VoIP

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Is your office ready for VoIP

• Carolyn L Moore Rahn
• 706 364 1024
• Carolyn.rahn_at_knology.com

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• VoIP represents a significant change from the
  traditional way that phone service and telephone
  calls have been handled.
• VoIP has evolved from POTS to digital networks,
  to the PSTN b to finally in 1995 VoIP was
  officially developed.

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• Currently you have these choices for telephone
  technology
• POTS
• Key system or PBX
• VoIP
• VoIP premise system / Hosted PBX(IP Centrex)

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• POTS
• Low up front investment
• Virtually no flexibility or features
• PBX
• Substantial up front investment
• Features depend on system limitations
• Advanced features may require significant
  upgrades or additional licensing fees
• Flexibility is limited to the box on the wall

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• VoIP- Premise solutions
• Significant Up front expenses
• Advanced Feature sets
• Still have to deal with licensing and fees for
  some advanced features

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• VOIP IP Centrex, Hosted PBX
• Lower up front investment
• Advanced feature sets
• Less maintenance
• All features are included in monthly cost

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• Is VOIP right for your office?
• Have you outgrown your current phone system ?
• Do you expect to have growth or variance in your
  personnel?
• Would you like to cut down the number of vendors
  you use to run your operations?
• Would features like time of day auto attendants,
  unified messaging and remote access to your
  voicemails help you run your business more
  efficiently?
• Do you have multiple locations that you wish to
  operate like they are in the same building?
• Do you have a quality Data network and excellent
  support of that network?

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• Biggest Myths of VoIP
• VoIP runs only on the Internet
• Quality of service is not ready yet
• VoIP phones are pricey
• VoIP calls are not secure
• 911 calls may not work
• VoIP call features are expensive

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• Knology currently offers 2 VoIP deployment
  platforms in our markets
• Matrix over Cable Modem
• Matrix ( fiber optic platform)

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• MOCM for the smaller office ( less than 12
  phones)
• 2 areas we ensure quality of service
• Cable modem prioritizes Voice packets over data
  packets
• Tested VoIP phones ensure that you can take
  advantage of all of the features available to
  you.

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Having a separate port for your voice network
enables us to prioritize Voice over your data
packets
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• MATRIX Medium businesses to large enterprises
• Can provide Bandwidth from 1 Mbs to
• 100 Mbs, to the Internet or point to point
• Fiber optic connection
• Scaleable bandwidth allows you to scale your
  Internet bandwidth to suit your needs

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Customers may run single-wire or have a separate
data network.
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• Features available
• Automated Attendants Voicemail Voicemail
  Notification Unified Messaging
• Four-digit Extension Dialing even between
  multiple branches Call Forwarding Conference
  Calling Guaranteed Call Delivery Toll
  Restriction Smart Move Follow-me
  Roaming Web-Portal Console Assistant Soft
  phone
• Call Transfer
• Automated time redirect

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• Sample costs for small office
• Up front costs Phones (5) 995.00
• Monthly costs ( 5 phones and Internet Access)
  262.00 per month
• Sample Costs for large office
• Up front costs Phones (40) 7960.00
• Switch 1 4340.00
  
• Total 12,300.00
• Monthly costs between 1450 and 1650.00 per month

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• MATRIX SECURITY
• IP Based
• No Analog DMARC
• Private Voice Network
• Isolated Servers / Border Controller

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• MATRIX RELIABILITY
• Hardened Facilities
• System Redundancy
• Disaster Recovery
• 24/7 Monitoring

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• MATRIX SUPPORT
• 24/7 Staffing
• Remote Station Statistics
• Rapid Provisioning
• Automatic Updates