Managed Services: An Integrated CaseStudy Maurice Mortell CEO Data Electronics

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Managed ServicesAn Integrated
Case-StudyMaurice Mortell CEO Data Electronics
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Data Electronics Overview

• Data Electronics is a privately owned Irish
  Company
• 30 years as a nationwide provider of Data Centre
  and Managed Services
• Comprehensive IT service portfolio
• Winner of Deloitte Technology Fast 50 and 14th
  among the 500 in Europe in 2005
• Fully ISO 90012000 certified in 2006

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Arachas Overview

• Arachas is a leading independently owned Irish
  insurance brokerage
• Nationwide Locations Cork, Dublin, Limerick
• 120 staff
• Operate in local and international markets

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Arachas Business Needs

• Integration of six new business entities
• New Offices
• Launch of new Arachas brand
• Speed to Market

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Arachas IT Challenges

• Multiple Systems
• Technology Refresh
• Scalability
• Skill Sets/ Training
• Communications
• Security

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Arachas IT Solution

• Infrastructure/Application Hosting
• Systems Network Architecture
• Network Management
• Internet email gateway
• Security
• Windows 2003 environment
• Active Directory infrastructure
• Monitoring
• Communications Links
• SLA Management

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Arachas Continued Growth

• New Online Service
• New Limerick Office
• Security Audit
• DDOS
• Anti-Spam
• Blackberry Server
• Commvault and SAN
• Disaster Recovery

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A Partnership Approach

• The Outsourcing Decision
• Culture Fit
• A Good Deal for both parties
• Adding Value
• Core Competencies
• Flexibility
• Relationship Management

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Case Study - Arachas

• But most importantly, Data
• Electronics had the people and the
• culture we were looking for. And they
• were as determined as we were to
• make the partnership work
• John Hackett, IT Director of
• Arachas Corporate Brokers.

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Thank-You