Title: Introduction to Management and Leadership Cluster 3: Lead and Develop People Show 1 Motivation and c
1Introduction to Management and Leadership
Cluster 3 Lead and Develop People Show 1
Motivation and commitment
2Motivation
- Motivation is derived through orienting
individuals towards outcomes that energises,
guides, and maintains behavior.
3Leadership styles and motivation
- Study on leadership and communication styles
confirms they can influence commitment and
decision making in a workplace. Traditional
styles include - Autocratic
- Laissez-faire
- Paternalistic
- Democratic
- Charismatic
4Communicating expectations and responsibilities
- Vroom-Jago Model
- Helps determine appropriate level of employee
participation - Practical means of assessing the situation
selecting leadership style - Five styles and eight decision typologies/
categories
5Vroom-Jago Leadership decision styles
- Rationally defines the problem, completes the
diagnostic process relating to the problem,
generates solutions, evaluates solutions and
choose best alternative solution (satisfies -
best solution in their judgement) - Rationally defines the problem, completes the
diagnostic process relating to the problem, and
generates solutions. At this point or earlier
they involve the group in evaluating the proposed
solution and/ or evaluation of alternatives. The
choice of solutions and data collection by the
group to evaluate options is usually limited. - Rationally defines the problem, completes the
diagnostic process relating to the problem,
generates solutions, evaluates solutions and
choose best alternative solution. The solution is
then presented to the group for review of issues
relating to implementation and overall
understanding and feedback.
- AI Autocratic or directive style of problem
solving - AII Autocratic with group information input
- AIII Autocratic with group's review and feedback
6leadership decision styles (contd)
- Defines the problem and completes the diagnostic
process relating to the problem. Investigation of
problem causes and solutions is completed with
input from select individuals. Feedback on
solutions and evaluation prior to choice of
optimum solution. Choice of 'best' solution
remains with the leader. - Defines the problem and completes the diagnostic
process relating to the problem. Investigation of
problem causes and potential solutions with input
from the affected group. Feedback on solutions
and evaluation of options usually involves
experts identified by the group prior to choice
of optimum solution. Choice of 'best' solution
remains with the leader - Defines the problem and completes the diagnostic
process relating to the problem. A group is then
identified and involved in completing a proceeds
to diagnose the causes of the problem. Following
diagnosis, the group generates and evaluates
solutions. Guided by the leader the group then
chooses the solution.
- CI Individual Consultative StyleCII Group
Consultative Style - GI Group Decision Style
7Leadership decision styles (contd)
- The leader engages the group to complete the
whole decision making process. The group defines
the problem and performs all other functions as a
group. The leader removes themselves from
directing the process but remains to facilitate
the process. - The leader removes themselves from the decision
making process completely. The group is
constructed without a leader. If no substitute
for task leadership, or process leadership is
present, a process leader often emerges. This
person may change from problem to problem. The
group generates its own problem definition,
performs its own diagnosis, generated
alternatives, and chooses among alternatives
- GII Participative Style
- GIII Leaderless Team
8Vroom-Jago Decision styles and network analysis
N
AI
Y
AI
9Motivation and levels of resistance
Can do it but wont
Not Able
Not Knowing the Expectations
Level of Resistance
10Maslows Hierarchy of Human Needs
Self-Actualisation - Achieving ones potential
Self - Esteem Confidence, respect, status
Social Needs Love, affection, belonging,
friendship
Safety Needs Security, safety, protection
Basic physiological Needs Stimulation, curiosity,
hunger, thirst, shelter, sex
Hierarchical Progression of Needs
11Expectancy - Value model of motivation
- Peoples levels of motivation to engage in a task
is related to two main factors, their expectancy
of being able to achieve the task and the value
success would have for them. In turn, each of
these factors is influenced by different elements
in the situation and/or the individual. It is
the interaction of all these that goes to make up
the complex characteristic that we call
motivation.
12Motivation and expectancy theory
(Source RW Scholes at http//www.cba.uri.edu/Scho
ll/Notes/Motivation_Expectancy.html)
13Expectancy
- We are more motivated to try tasks which we
believe we can succeed at. Our belief is
influenced by the following - Self-efficacy (high vs. little)
- View of Ability (incremental vs. entity view)
- Locus of Control (own vs. outside)
- Support (available vs. not available)
- Time and Resources (adequate vs. lack of)
14Value
- We are more motivated to try tasks that seem
worthwhile to us. The value of success at a task
to us is influenced by the following - Intrinsic interest (personal vs. impersonal)
- Instrumental value (rewarding vs. non-rewarding)
- Prior need status (needs met vs. unfulfilled)
- Self-image (Enhancing vs. Contradicting)
- Relational Value (Importance to others vs.
devalued by others)
15Conditions for individual reward and commitment
- Intrinsic Process Motivation
- Instrumental Motivation
- External Self Concept-based Motivation
- Internal Self Concept-based Motivation
- Goal Internalisation
16Gaining individual and team commitment
Solution being implemented
Decision or problem basis
Group communication and Interaction
17Process for implementing decisions that gain
commitment
2.Agree on outcomes
1.Prepare
3.Stimulate interest
4.Facilitate involvement
Planning Decision Implementation
Major Considerations including existing budget,
Key Result Areas or Performance Indicators,
performance management systems, and policy and
legislative directives.
7.Review Effectiveness
5.Align feedback
6.Co-operate to implement