Ask the right questions get the right change Change Agent Project Reframing the future Rosemary Crow

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Ask the right questions get the right
change!Change Agent Project Reframing the
futureRosemary CroweSenior Educator
Innovative Learning Gordon Institute of
TAFErcrowe_at_gordontafe.edu.au
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Diagnoses of change management situation

• strategic goal to become more responsive to
  industry needs
• what was successful in meeting this goal for some
  teams how this could be utilised for others
• possibility of cross hatching knowledge

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Getting started

• initial discussions across institute identified
  both
• areas that were high performing
• those where challenges existed for teachers to
  improve practice and become high performing

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Appreciative Enquiry a eureka moment

• underlying tenet is that questions are based in
  real experience and history
• purpose is to reconnect with what is working, and
  then go beyond that to, what could be if we
  expanded our paradigm of possibility.
• People know how to repeat their success.

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Exploration of the Appreciative Enquiry (AI)

• appreciate and value the best of what is
• envisioning what could be
• dialogue what should be
• what will be

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AI questions used for e mentors

• what is the best thing that has happened so far
  in your projects
• if you could implement any type of new learning
  in your teaching tomorrow what would it be
• how will you evaluate the impact of these
  practices on learners
• how will you promote sustainability beyond this
  project

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AI questions used for joinery, painting,
bricklaying teams

• what has been a great experience for you in
  teaching
• what do you value about most about what you do
  and what are your strengths in your team
• what are the core values for your area
• if you could have three wishes for your teaching
  are what would they be?

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Where we are

• Appreciative Inquiry methodology interviews
  conducted across focus areas concentrating on
  meeting industry needs
• project plans based on interview outcomes
  incorporated into plans for 2008
• identify what can happen now

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What has happened

• the right questions get GREAT responses
• the right questions find that people want to see
  change and can see how it can happen
• the right questions give you plans that people
  want to work with
• then

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• Shift Happens
• ( shamelessly quoting Nigel Paine, conVerge, Nov
  07)