Supplier Quality Systems

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Supplier Quality Systems

• Supply Chain CSER Program Overview

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What Is Corporate Social and Environmental
Responsibility?

• Definition of CSER
• Corporate Social Environmental Responsibility
  is the continuing commitment by business to
  behave ethically and contribute to economic
  development while improving the quality of life
  of the workforce and their families as well as of
  the local community, environment and society at
  large."

Businesses must be both PROFITABLE
RESPONSIBLE.
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Flextronics Corporate Social Environmental
Responsibility

• The Electronics Industry Code of Conduct (EICC)
  outlines standards to ensure that working
  conditions in the electronics industry are safe,
  that workers are treated with respect and
  dignity, and that design and manufacturing
  processes are environmentally responsible.
• As an active member of the EICC, Flextronics
  endorses the EICC Code of Conduct.
• Flextronics Corporate Social and Environmental
  Responsibility (CSER) includes all of the
  elements of the EICC as well as customer and
  legal requirements
• Flextronics CSER program is designed to fulfill
  our social, economic, and environmental
  responsibilities while simultaneously raising the
  value both to our corporation and to our
  stakeholders.

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The Electronic Industry Code of Conduct (EICC)

• The EICC consortia was created in 2004 to
  represent the Electronics Industry Members as a
  single electronics industry voice to facilitate
  the creation of mechanisms to demonstrate that
  this industry is

reflecting on the participating companies'
commitment to leadership in the area of corporate
social responsibility that will potentially
reduce inefficiency and duplication, and make
performance easier to audit and verify.
promoting responsible business practices to
improve social and environmental conditions
across the global electronic supply chain.
paving the way for a standards-based approach
for monitoring suppliers' performance across
several areas of social responsibility, including
labor practices, health and safety, ethics, and
protection of the environment.
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The Global e-Sustainability Initiative (GeSI)
An initiative of Information and Communications
Technology (ICT) service providers and suppliers,
with the support of the United Nations
Environment Programme and International
Telecommunication Union. The GeSI group was
integrated in 2001 as the collective voice of its
members. GeSI aims to influence the
sustainability debate, inform the public of its
members' voluntary actions to improve their
sustainability performance, and prompt
information and communication technologies that
foster sustainable development. The GeSI and
EICC members work collaboratively to generate a
common approach to the Corporate Responsibility
solutions
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Coalition Members
Global e-Sustainability Initiative (GeSI)
WWW.EICC.INFO
MembersOf Both
Global e-Sustainability Initiative
Electronic Industry Code of Conduct
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Major Industry Drivers
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EICC Implementation Framework
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Labor and Human Rights

• Suppliers should be committed to uphold the human
  rights of workers, and to treat them with dignity
  and respect as understood by the international
  community.
• Suppliers should
• Provide Freely Chosen Employment and prohibit
  forced labor
• Prohibit Child Labor
• Regulate Working Hours
• Pay and provide appropriate wages and Benefits
• Prohibit inhumane treatment
• Prohibit discrimination
• Respect the right to freedom of association

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Environmental Health and Safety

• Suppliers must provide their employees with a
  safe and healthy workplace in compliance with all
  applicable laws and regulations.
• Suppliers should
• Minimize environmental pollution and resource
  reduction
• Obtain environmental permit reporting of
  requirements
• Control and manage hazardous chemicals and
  substances in products and
• manufacturing
• Promote waste reduction
• Control and manage air emissions
• Apply safety measures for equipment and
  instruments
• Promote safe activities in the workplace
• Apply appropriate measures for occupational
  injuries and illnesses
• Promote industrial hygiene in the workplace
• Identify, evaluate, and control physically
  demanding work
• Properly manage disasters and accidents as well
  as manage emergency
• procedures
• Provide clean, safe dormitories and canteens
  with emergency egress as
• well as personal space

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Ethics and Governance

• Suppliers are required to uphold the highest
  standards of ethics.
• Suppliers must comply with all laws and
  regulations on
• bribery, corruption, and prohibited business
  practices.
• Suppliers should
• Operate businesses with impeccable business
  integrity
• Prohibit corruption and bribery
• Prohibit the receiving and offering of improper
  advantage
• Provide/disclose accurate information on
  products and services
• Respect intellectual property
• Prohibit impediment to fair, transparent, and
  free competition
• Protect identity and confidentiality

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Management System

• The Supplier should adopt or establish a
  management
• system which is committed to supporting the
  principles
• of the EICC Code of Conduct.
• Comply with applicable laws, regulations, and
  customer requirements related
• to the suppliers operation and product
• Conformance with the EICC Code of Conduct
• Identification and mitigation of related
  operational risks
• Facilitation of continuous improvement.

For information on the EICC, please click the
following link http//www.eicc.info
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Flextronics Expectation Of Suppliers

• Flextronics expects suppliers to
• Promote positive CSR activities
• Suppliers must comprehend and comply with CSR
  ethical, health, safety and environmental
  standards and promote CSR activities with their
  respective supply chains.
• Conform to EICC requirements
• Supplier must read and understand EICC
  requirements and
• conform to those requirements.
• Contribute to society and community
• Suppliers are encouraged to proactively
  participate in activities that contribute to the
  development of global society and local
  community.

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Flextronics Expectation Of Suppliers

• Flextronics expects suppliers to additionally
  
• Comply with all national and other applicable
  laws and regulations
• and require their suppliers to do the same
  (including labor
• agencies)
• Complete and submit the Flextronics Supplier
  Assessment
• Questionnaire within 10 business days of
  request.
• Participate in Flextronics requested on-site
  audits as needed
• Work with Flextronics to close any CSR
  corrective action items
• Provide clear and accurate CSR reporting to
  Flextronics upon
• request

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Thank you