Title: CONSTITUTION%20OF%20QUALITY%20MANAGEMENT%20SYSTEM%20AT%20THE%20UNIVERSITY%20OF%20ZAGREB%20Project%20leader:%20Prof.%20Mladen%20Andrassy,%20PhD
1CONSTITUTION OF QUALITY MANAGEMENT SYSTEM AT THE
UNIVERSITY OF ZAGREB Project leader Prof.
Mladen Andrassy, PhD
- A project co financed by the National Foundation
for Science, Higher Education and Technological
Development - Program
- 01 Support of higher education reforms 01.02
Establishment of institutional
mechanisms for quality enhancement
2- Law, Statute, Bologna process
- maintenance, management and improvement of
quality in university activities - History, in various periods marked by struggle
for highest quality standards - In recent time through Senate and faculty
councils - In the new circumstances, with historical memory
in mind systematic and institutional approach
(Proposition of the new statute Board and
Office) -
3Aim and purpose
- Preconditions for the organization of quality
management system (Quality management board
office) - Active support to faculties and academies
- Promotion of high educational standards
- Internal and external quality surveillance
- Inclusion into national quality assurance
network
4Project team
- Mladen Andrassy, PhD, FSB Zagreb
- Josipa Bašic, PhD, ERF Zagreb
- Aleksa Bjeliš, PhD, vice rector, University of
Zagreb - Zdravko Krakar, PhD, FOI Varaždin
- Valerija Križanic, Prof., FF Osijek
- Tonci Lazibat, PhD, EF Zagreb
- Borna Novak, student, PMF Zagreb
5Cooperation with other projects
- The Project coordinates its activity with two
other projects running at the University of
Zagreb - Development of quality enhancement model at the
faculty of law in Zagreb Faculty of Law in
Zagreb - Referral centre for quality assurance in HE
institutions Faculty of Organization and
Informatics in Varaždin
6Quality management at UoZ
- Quality surveillance at the University
- (until 2004, according to old HE law)
- - Internal Senate, Committees, Faculty councils
- - External National Council for HE
- - Evaluations and visitations by foreign and
international organizations
7Quality management at UoZ
- Quality surveillance at the University
- (after 2004, according to new HE law and
University statute)
8Project goals
Establishment of preconditions for the
constitution of the quality management system at
the University of Zagreb
System logistics UNIVERSITY QUALITY MANAGEMENT
OFFICE
Immediate goals - Office activity concepts
and office initialization - Equipment of
Office with human and material resources -
Preparation of documents describing Office
mission, tasks and functioning
General goal - building up of quality
culture in the academic community
9Project activities
- Review of quality system conditions at the
University of Zagreb - Analysis of quality systems in neighbouring
institutions - Education of project team members
- Education of faculty representatives
- Education of Office staff
- Initiation of the Quality Management Office
- Verification of Office functionality
10Review of quality system conditions at UoZ
- Questionnaire on quality system at faculties
- - State of quality management system
initialization - Vision, strategy, processes, importance of QA,
QA systems - Organization and documentation of quality
management system - Personnel, documentation (system, teaching
staff, curricula, - infrastructure, teaching process)
- Assessment of quality management system
- Evaluation and self-analysis, opinion of
environment, evaluation of - curricula, teaching process,
teachers, exams, infrastructure, surveys - Other relevant facts
- Data bases, support to students and teachers,
awarding of - excellence, Bologna process
11Education of project team members
- Visit to a representative HE institution
- Acquisition of knowledge on quality systems and
institutional system organization - Report on visit outcomes
- Education of other project team members, members
of Quality management board and faculty
representatives
12Initiation of University Quality Management Office
- Preparation of strategic documents
- Education of Office staff
- Office equipment
- Testing of Office functionality
13Verification of Office functionality
- Student survey
- - Survey preparation
- - definition of survey rules
- - preparation of questionnaire
- - education of interviewers
- - Realization of survey
- - Data processing
- - Dissemination of results