EWORX S'A'

1
EWORX S.A.

• OSSATE
• One-Stop-Shop for Accessible Tourism in Europe

2
Agenda Day 1

• Welcome and Round-Table Introductions
• Project Kick-Off Meeting Overview
• Presentation of the Partners
• OSSATE Project Concept and Overview Objectives,
  Partners, Workplan, Deliverables, Milestones
• Workpackages WP1 WP7
• Discussion

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Agenda Day 2

• eContent Programme and OSSATE contractual
  requirements
• OSSATE Project Budget
• Quality Management and Documentation Standards
• Annex 1, Annex 2
• OSSATE Consortium Agreement
• OSSATE Meetings and Events
• Organisation of Work
• Planning the Next Steps

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Project Kick-Off Meeting Overview

• Start of the project work
• Contractual obligations and administration
• Familiarise all partners with projects goals and
  direction (and the eContent Programme)
• Available resources, expertise, inputs
• Stakeholders, actors, knowns and unknowns
• Establishment of the project team
• Planning the work ahead
• Getting to know each other!

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Project Partners
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OSSATE Project Concept and Overview

• Expected Results of the Project
• Public Service Information Re-used and Value
  Added
• Cross-Border Nature of Source Content Service
• Users Benefits for Users
• Business Case
• Participants Roles

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Expected Results of the Project

• Programme Objective
• Improving access to and expanding use of
  public sector information. Sub-line 1.1
  Cross-border information services based on public
  sector information

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Expected Results of the Project

• Objective
• To establish a high quality, versatile and
  innovative One-Stop Shop which will offer online
  and mobile services to stimulate Accessible
  Tourism in Europe, enabling its users to expand
  their options and enjoy more competitive and
  higher quality tourist products and services.

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Public Service Information Re-used and Value
Added

• Information about tourist destinations and
  accommodation, gathered and developed by National
  and Regional Tourist Boards, acting in
  collaboration across Europe. (European Travel
  Commission).
• Leveraging the expertise, knowledge and
  capabilities of private sector actors and NGO
  actors in the interface between the tourism
  industry and customers including those with
  disabilities, their families and friends.

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Cross-Border Nature of Source Content Service

• Information for tourists must entail
• Cross-border sourcing from destination providers
  and public sector organisations, via common tools
  and methods that are easy to use
• Cross-border service provision in a way which is
  user-friendly, accessible, multi-lingual and
  personalised.
• Requires new data-gathering approaches and new
  service approaches, with an accent on quality
  standards, reliability and trust.

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Users Benefits for Users

• End users
• 45 million disabled people in Europe
• The ageing population approaching 25 of the
  European population by 2025
• Towards genuine Tourism for All in Destination
  Europe
• Stakeholders
• Benefits for destinations and accommodation
  owners, managers, employees, communities, etc.
• New markets, improved tourism offers,
  environmental renewal and upgrading
• Meeting the needs of the global tourist market

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Business Case

• Size of Market
• Structure of industry
• Stakeholders analysis
• Commercial priorities and strategies
• Social priorities and funding opportunities
• Marketing strategy
• Product
• Price
• Promotion
• Distribution

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OSSATE Project Participants and Roles

• Public Service Information VisitBritain,
  MINTOUR) and more to come.
• Academic research, business, management and
  eTourism UNIS
• Experts in disability and accessibility DN, TGB,
  ANLH
• Technical and e-Service expertise EWX
• Plus OSSATE Stakeholder Forum and further
  partners

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WP1 Project Management

• Overview structures and procedures
• QA and internal review of work
• Project Management Board
• Workpackage Committees Technical Teams
• Technical Reports, Deliverables, Progress Reports
• Financial Management and Reporting
• EC Mid-Term and Final Reviews

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Project Management Structure
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Project Components
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Workpackages WP2 WP7

• WP2 Identify, Review and Develop Content Sources
  Requirements Capture
• WP3 Define and Build Demonstrator
• WP4 e-Services Live Run
• WP5 Assessment and Evaluation
• WP6 Market Analysis and Commercialisation
  Strategy
• WP7 Awareness-Raising and Dissemination