Design of EGovernance Systems for Successful Implementation

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Design of E-Governance Systems for Successful
Implementation

• Prof. Dr. Ralf Klischewski
• German University in Cairo

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Presentation Outline

• E-Governance Systems
• Successful Implementation?
• Technology Products
• Organizational Change
• Example Systems Design for Implementing the Data
  Dissemination Standard in Egypt
• Design
• Architecture
• Process Maturity
• Recommendation Reuse of E-Gov Assets

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E-Governance Systems

• E-government ? efficiency, cost-effectiveness
  seamless, transparent, integrated service
  delivery (e.g. Bannister 2005)
• E-governance ? the above plus encouraging
  participation of all citizen in decision-making
  and making government more accountable,
  transparent and effective (e.g. UNESCO reports)
• E-governance systems ? set of interrelated
  (technical) components supporting e-governance

Design for successful implementation?
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Auf dem Weg zum übergreifenden Informationsmanagem
ent
Success of Technology Implementation?

• Hardware compatibility, durability, maintenance
  
• Software make-or-buy, development capacity,
  lifecycle management
• Networks outreach, connectivity, e-readiness
• Services Applications interoperability,
  scalability, serving e-governance
• Technology Transfer Reuse only after careful
  assessment of technological organizational
  success factors

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Auf dem Weg zum übergreifenden Informationsmanagem
ent
Success of Organizational Implementation?

• New Admin. Goals admin. processes, services,
  quality (e.g. democracy)
• New Admin. Organization institutional structure,
  competence/responsibility, motivation,
  communication (also with citizens other
  stakeholders)
• New User Expectation usability, transparency,
  accountability, citizen participation
  (e-inclusion)
• Management of Design scope, time, cost,
  quality, and policy compatibility

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Design Example

• Systems Design for Implementing the
• Special Data Dissemination Standard (SDDS)

• Project sponsored by USAID in cooperation with
  the Ministry of Planning, Egypt (started 2003)
• SDDS ? set of guidelines by the International
  Monetary Fund (IMF) for timely dissemination of
  reliable macroeconomic and financial data

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Egypts Compliance Goals

• SDDS Office established National Coordinator
  designated
• Data disseminated on national summary website
• Formal submission to IMF by the National
  Coordinator
• Data collection methodology, metadata, and
  advance release calendar are posted on IMFs
  bulletin board

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Hardware Network
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Software Connectivity
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Information Architecture
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Approvals in Publishing Process
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Access Rights Approval Procedure
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Information Sharing Strategy
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Information Sharing Strategy (2)
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Ministry of Economic Developments Web Site
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Architecture Design Requirements

• E-Governance Systems / Applications /
  Infrastructure
• System Architecture
• Components / modules / tiers / services
• Interfaces for networking interoperability
• Information Architecture
• Structure of data being stored, processed
  shared
• Metadata, ontologies
• Communication Architecture
• Directories for components, services, and (key)
  users
• Channels for interoperability and user access

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Design Process Maturity

• Governance for Design, e.g.
• Reflective Steps
• Tesfaye Biru
• Addis Ababa University (Diss. at Hamburg Univ.)

Overview of the Integrated Model
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Recommendation
Reuse of E-Governance Assets

• Applications design selected e-Gov functions
  once for all (e.g. registration, archive)
• System Architecture Middleware standardize,
  minimize variations, increase flexibility
• Information Communication architecture define
  and disseminate structures frameworks
• Development Process define commit
  methodologies, establish trainings exchanges
• Organizational Change provide common visions
  directions, determine train change agents
• Knowledge Management include all stake-holders
  expertise, share lessons learnt