SCOPE OF SERVICES

1
SCOPE OF SERVICES
Call Centre / Business Office
Telecommunications Convergence
Management
Training
Billing
Engineering

• Management /Operations /CSRs
• Technology Advisors/Designers
• Engineers/ Architects
• Operations Assessments Specialists
• Business Process Mapping Personnel
• BCR Specialists
• Best Practice Specialists
• CRM Specialists
• COPC Specialists
• RFI/RFP Writers
• QC/QA
• Business Analyst

• LAN/WAN Engineers
• Outside Plant Engineers
• Central Office Engineers
• BICS Engineers
• Detail Engineers
• Transmission Engineers
• Fiber Optic Engineers
• Fault Mgmt
• Access Mgmt
• Performance Mgmt
• Configuration Mgmt
• Traffic Mgmt

• Data Technicians
• LAN/WAN Engineers / Architects
• Network Performance Analysts
• Needs/Impact Analysts
• Application Developers/ Architects
• Web Developers
• Strategic Planners
• Tactical Planners
• RFI/RFP Writers
• Business Analysts
• Broadband/IP
• E-commerce

• Executive Project Managers
• Program Managers
• Senior Project Managers
• Project Managers
• Engineering Managers
• Construction Managers/ Inspectors
• Installation Foremen
• Solutions
• Delivery
• Managers

• Call Centre - Agents/Supervisor/Management
• Telecommunications Network Management
• Billing and Customer Care Management
• Negotiations and Interconnections
• Convergence
• Economic and Regulatory Issues
• E-Learning - Multimedia Communication
• Traffic Forecasting, Data Gathering
• Telephone System

• Project Manager
• Business Analyst
• Testers
• Application Developers
• CSRs
• QC/QA
• Technology Advisor
• Billing
• Systems
• Specialist
• Billing
• Solutions Delivery

• Central Office Technicians
• Central Office Equipment Installers
• Lineman
• Cable Splicers
• "IR Technicians
• Voice Data Cable/Equipment Technicians
• Transmission Technicians
• Wireless Technicians
• Microwave Technicians
• Fiber Optic Technicians

Ajilon Communications provides Managed Services
in all the above areas.