MOBILE DATA

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MOBILE DATA DISPATCH APPLICATIONS

• Mr. Ignacio Callén
• Marketing Manager
• TELTRONIC S.A.U.

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Agenda

• Teltronic S.A.U., the company
• Making TETRA usable for Dispatching Applications
• TETRA Data Trends
• TETRA over IP IP over TETRA. Impact on
  Application Development
• Control Centre and Fleet Management solutions
• Challenges of mobile data
• Implementation of Dispatching Applications

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Teltronic S.A.U. The company (I)

• Since 1974 dedicated to the design and
  manufacturing of professional radio communication
  equipment and systems
• Since 1996, Teltronic belongs to the IBV
  Corporation
• RD Expenditure 14 /Sales
• Main facilities in Zaragoza (Spain)
• Portfolio Networks and terminals in different
  technologies (Conventional - MPT-1327 - TETRA)

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Teltronic S.A.U. The company (II)

• TETRA Porfolio
• 2nd. Generation TETRA Infrastructure (NEBULA)
• Mobile terminals with capability of incorporating
  internal GPS or GSM modules.
• TETRA Dispatchers
• Special control units for motorbikes / trains /
  buses
• Co-ordination and Communication Centres
• Data Terminals

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Making TETRA usable for Dispatching Applications

• Some TETRA advantages
• Talk groups
• Different levels of priority
• Fast information updated from field
• Real time monitoring of mobile resources (status
  messaging, AVLS, telemetry,)
• Minimize office time
• Direct DB queries
• Decrease voice usage. Less ambiguity in messages

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TETRA Data Trends

• SDS and Packet Data benefits
• Efficient transfer of data
• Cost-effective since one channel is shared by
  many users
• Packet Data additional benefits
• Ease of connectivity
• Ease of development
• Cost-effective IP-based equipment due to Internet
  explosion

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TETRA Over IP IP Over TETRA. Impact on
Application Development

• NEBULA Infrastructure

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TETRA Over IP IP Over TETRA. Impact on
Application Development

• Line
• Dispatching (I)

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TETRA Over IP IP Over TETRA. Impact on
Application Development

• Line
• Dispatching (II)

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TETRA Over IP IP Over TETRA. Impact on
Application Development

• Packet Data
• Applications

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IP over TETRA brings applications !

• Intra/internet access
• Data base access
• WAP usage
• Image communications
• e-mail
• File transmission
• Information push pull
• News services
• Intelligent search engines
• ...

• Reporting
• Workforce management
• CCC system integration
• Vehicle information
• Control and monitoring
• Field equipment telemetry
• Tracking
• ...

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Control Centre and Fleet Management Solutions

Management Module
Communications
A.V.L
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Control Centre and Fleet Management Solutions
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Control Centre and Fleet Management Solutions

• Communication Integration (I)
• Management of diverse communication interfaces
• Integration of different means of communications
• Voice and data communications
• Recording / Reproduction of conversations
• Historical records of communications

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Control Centre and Fleet Management Solutions

• Communication Integration (II)

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Control Centre and Fleet Management Solutions

• Automatic Vehicle Location (I)
• On-line knowledge of mobile unit location
• Representation of fixed resources and points of
  interest
• Reception, management and representation of
  alarms
• Vehicle tracking
• Status of resources
• Zone alarms

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Control Centre and Fleet Management Solutions

• Automatic Vehicle Location (II)

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Control Centre and Fleet Management Solutions

• Incident
• Mgmt. (I)

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Control Centre and Fleet Management Solutions

• Incident Management (II)

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Challenges of mobile data (I)

• New technologies for well established tasks
• Acceptance problems
• Different Organisations, Different Workflows
• One User Interface cannot fit all purposes
• But basic workflow within organisation types
  could be the same
• Bearer limitations
• The thin breakable pipe problem

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Challenges of mobile data (II)

• Physical limitations
• Mobile Data Terminal to deal with harsh mobile
  office environment
• Integrated vehicle solution
• Making information easy-to-use
• Simple MMI navigation
• Focus on necessary information only
• Customisation Services
• From small changes to project specific solutions
• Integration with other Information Services

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Implementation of dispatching Applications (I)

• Identifying user requirements
• Mobile / Office?
• Mission-critical / nice to have?
• Different user groups - different needs?
• Evaluation of challenges
• Strategic Objectives --gt Resources --gt Timing
  --gt Limitations
• Technology Functionality --gt Constrains --gt
  Complexity --gt Integration
• Determine Time Scales
• Deliverables --gt Implementation --gt Dependencies
  --gt Contingencies

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Implementation of dispatching Applications (II)

• Line connection vs. Wireless connection
• Line connection
• Access to greater range of services and
  supervisory control
• No standard
• Access to line control may be expensive API
  licence, physical connection costs
• Wireless connection
• Radio Terminal functionality
• PEI is standard
• Readily available, inexpensive access

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Conclusions

• TETRA is a credible technology for Dispatching
  solutions, providing a reliable mean of status
  and data transfer
• Migration from Voice to Mobile Data may involve
  important changes in the organisation
• Plan before you take the plunge!
• Ensure user requirements are fully met!