UCL

1
UCLs Information Strategy implementation plans

• What are the objectives?
• What do we want achieve over the next few years?
• What will be the benefits?
• How will we get there?
• What are the critical issues?

2
WHAT ARE THE OBJECTIVES?
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Just a few of them

• Better access to timely and accurate information
• Complex information
• derived from multiple sources
• tailored to users needs
• Elimination of duplication
• and maintenance of multiple copies
• Information literacy and management skills
• see list at http//www.ucl.ac.uk/eisd/strategy/

4
WHAT DO WE WANT ACHIEVE OVER THE NEXT FEW YEARS?
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Example the student experience
Halls of Residence
Graduation ceremony
Initial enquiry about courses
Access to Timetable Lecture rooms Reading
lists Course materials Study packs Assignments Rec
ord of progression
Transcript
Application
Alumnus
School Transcripts
Interview
Smartcard Cashless transactions Access to
buildings Authority to use Library and IT
facilities
Offer
Assessment
Course options
6
WHAT WILL BE THE BENEFITS?
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Some of the benefits.

• Quality of the student experience
• Reduced administrative burden on staff
• UCLs competitiveness in attracting students

8
HOW WILL WE GET THERE?
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Integrated Information Environment
Finance
Students
Alumni
HR
Space
Library
Residences
Other systems
VLE (e-learning)
10
Plans and status

• Parallel developments
• Modern systems for core functions
• unitary, best of breed
• Finance, HR, Student Information, Estates,
  Alumni, Library.
• Continued improvements in quality of information
• Towards web-based self-service
• Enhancement of infrastructure
• networks, desktop delivery, servers

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• Development of tools for integration
• UPI, content management, single sign-on, report
  generation tool, workflow
• Progressive introduction of advanced facilities
• as integration proceeds
• e.g. directories, RALIC
• Enterprise portal
• complex information tailored to users needs

12
WHAT ARE THE CRITICAL ISSUES?
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WHAT ARE THE CRITICAL ISSUES?

• Acceptance of need for change
• common purpose
• readiness to revise business processes
• joined-up approach
• Winning confidence and buy-in
• provision of high quality information
• Raising information management skills

14

• Scope of strategy
• central and departmentalbut limited control over
  departmental aspects
• Central elements
• 5-year estimates, full project costings
• Resources
• pressure of peak demand and expectations
• not one-off continuing need for integration,
  replacement, expansion, new facilities
• currently 11M centrally how much in
  departments?

15
THE MESSAGE

• Staff and students expect the benefits
• Competition is intense
• UCL must be among the leaders
• Professor Roland Rosner
• r.rosner_at_ucl.ac.uk