Rachelle Mackay

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• presented by
• Rachelle Mackay
• Cynthia Barko
• of Nemours
• Epics UGM 2008

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Session Agenda
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Learning Objectives
By the end of this session, you will be able to

• Identify reasons of project-related stress
• Utilize Project Management tools to ensure
  successful Epic upgrades
• Control your project using the Triple Constraint

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Nemours . . .

• One of the largest childrens health systems in
  the United States.
• Over 4,100 employees, including 400 employed
  physicians and 160 research scientists.
• Health care operations in Delaware, Pennsylvania,
  New Jersey, and Florida.

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All of this grew from the vision and generosity
of one man . . . Alfred I. duPont
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The Nemours Difference . . .

• Nemours leads the way in using technology to
  improve clinical care.
• 153 of our physicians are ranked Best Doctors in
  America.
• Outstanding researchers work with clinicians to
  achieve results.
• KidsHealth.org Webby Awards
• Best Family/Parents Site 2008
• Peoples Voice Award 2008

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Upgrade Time
OR
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What are the sources of upgrade stress?
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Transform Your Upgrades
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What is a Project?

• Temporary
• Unique

Temporary endeavor undertaken to create a unique
product, service, or result.
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Project Management

• When implementing project management, expect
  average improvements on the order of
• 50 in project/process execution
• 54 in financial performance
• 36 in customer satisfaction
• 30 in employee satisfaction.
• Source The Value of Project Management, Center
  for Business Practices, 2001
• Project Management The application of knowledge,
  skills, tools, and techniques to project
  activities to meet project requirements.

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Just Like the Theatre

• Phase 1 Set the stage.
• Phase 2 Play the part.
• Phase 3 Schedule intermissions.
• Phase 4 Take a bow.

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Set the Stage
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Set the Stage

• Project Management Plan

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Play the Part
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Play the Part
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Schedule Intermissions
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Schedule Intermissions
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Take a Bow
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Take a Bow
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Share our Templates

• Until October 31, 2008, please visit the below
  address to download our Project Management _at_
  Nemours methodology, templates, and job aids.
• http//www.nemours.org/department/project-manageme
  nt/epic-meeting.html

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Questions
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Contact Us
Rachelle Mackay 407.650.7636 rmackay_at_nemours.org
We look forward to your feedback
Cindy Barko 302.651.6113 cbarko_at_nemours.org
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Thank you for your participation!