Building a successful Business Case

1
Building a successful Business Case addressing
Implementation Challenges fora Global ELN

• Laboratory Informatics Exchange
• London
• February 15th/16th 2006

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Workshop Agenda

• Introductions
• Part 1 - The ELN Business Case
• Part 2 - ELN Implementation Challenges

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• Part 1 - The ELN Business Case

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The importance of an ELN Business Case

• Aligns ELN benefits with organisational strategy
• Provides justification for investment
• Cost vs. Benefit analysis
• Return on Opportunity study
• Highlights risks and dependencies
• Demonstrates stakeholder support
• Secure senior management buy-in

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Strategic and Organisational Alignment

• Identify the strategic Business Drivers
• How do the Business benefits from ELN
  implementation relate to these Business
  objectives?
• How will the benefits be realised? Business
  Change Process
• What will enable this change? specific ELN
  deliverables
• At all levels Stakeholder expectations must be
  managed aligned with project deliverables

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Investment justification

• Cost vs benefit analysis
• Tangible benefits
• eNPV
• Payback Period
• Predicted Productivity increase
• Return on Opportunity
• Additional potential benefits realised through
• integration
• customisation
• configuration

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Risks associated with ELN implementation

• Business operation
• Cultural barriers
• User dissatisfaction
• Technical
• Changing market place
• Small market size
• For each risk probability, impact and mitigating
  actions should be included

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Stakeholder testimonials

• User Group Heads of Department at each Site
• Global Intellectual Property Department
• Archives and Record Management Department

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Business Case Delivery

• Project Sponsor must champion the Business Case
• Executive Sponsor provides support at Senior
  Management level
• Prepare the ground through appropriate briefings
  to build support and tackle any questions/issues
  early

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• Part 2 - ELN Implementation Challenges

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Common implementation factors

• All implementations will be different
• Likely to face some common challenges
• ELN space is normally a hole not a blank
  canvas
• Commercial ELNs are unlikely to provide a perfect
  fit

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Implementation Challenge Areas

• The ELN software product itself
• Global diversity
• Business adoption
• Data migration

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Meeting Implementation Challenges

• Deliver a system that realises the benefits
• Scope clearly defined and accepted
• Prioritisation of user requirements
• Integration with core systems only
• Must not make users life more difficult
• Do it in an acceptable timeframe
• IT resources internal vs. external
• Optimal financing scenario

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Take home messages

• Dont panic!
• The future is bright
• others have paved the way
• Remember an initial rollout is just that, the
  FIRST.
• The ELN must continue to evolve
• Ensure stakeholder commitment at all levels and
  a Business Change Leader is identified early