BC%20Tourism%20Occupational%20Health%20and%20Safety%20Initiative%20Educators

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BC Tourism Occupational Health and Safety
InitiativeEducators Working Group

• Planning Workshop
• VCC
• Aug 31st, Sept 1st, 2000

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At This Session

• Learn about the BC Tourism OHS project
• Identify how OHS is currently offered in
  curriculum (at all levels)
• Determine gaps and instructional needs
• Suggest what needs to be developed for most
  effective tourism OHS delivery

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Agenda

• Evening Session - August 31st
• Introductions
• Overview of Tourism OHS Initiative
• The OHS Industry Advisory Committee thoughts
  for educators
• Planning session objectives
• September 1st
• 800 am - 900 am Breakfast
• 900 am - 230pm Planning Session Continues
• Overview of OHS resources
• Overview of the BC Tourism Learning System
• Identification and discussion of current OHS
  content and learning outcomes (all levels)
• Discussion -- What is needed?
• Approaches for including OHS in the curriculum
• Identification of resources and tools
• Strategies for working together (short and long
  term)
• Discussion - Next steps / initial recommendations
  / workplan

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Agenda for this evening

• Introductions
• Background - BC Tourism OHS Initiative
• Overview of WCB Industry Services
• Overview of the BC Tourism OHS Initiative
• Current initiatives
• Long term goals
• Proposed OHS Association for Tourism
• Opportunities for Tourism Educators
• Thoughts from the Industry Advisory Committee
• Session Objectives

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WCB Prevention Division

• Three major areas at the WCB
• Compensation, Assessments, Prevention
• Within Prevention
• Regional Services - Inspections
• Industry Services - New Department
• 3 years old
• Focus Industries
• Tourism / Hospitality - 1.5 years old

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Industry ServicesPrevention Division

• New emphasis on prevention
• Leveraging through partnerships
• More cooperative and collaborative approach
• PARTNERSHIPS The Future

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Industry ServicesMission Statement

• Lead in creating prevention strategies and
  focussing initiatives that mobilize industry
  towards self-sufficiency in the prevention of
  workplace injury and disease.

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Industry ServicesFunding for OHS

• WCB commitment to this new approach
• Panel of Administrators (PoA) Resolution
• December 17th 1999
• Funding available for OHS initiatives
• Divert some of the assessments that industry pays
• Provide funds from WCB operating budget

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PoA Resolution

• It is recognized that an effective method for
  promoting the reduction of workplace injuries and
  disease and/or safe return to work for disabled
  workers is to encourage and support external
  groups to undertake activities to further those
  aims.
• It is sometimes desirable to provide a stable
  source of financing...

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PoA Funding

• Funding must promote
• Prevention of occupational injuries and disease
  and/or safe return to work of disabled workers
• Types of activities funded
• Education
• Training
• Promoting awareness

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Why focus on Tourism?

• Tourism position in the economy
• Large segment of the working population
• Young worker demographic
• Number of injuries / Claims costs
• Opportunity to influence OHS culture of entire
  B.C. workforce
• Well organized B.C. Tourism Learning System

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Industry ServicesNeeds and Approach

• Desire to understand the industry
• Processes
• Framework
• Associations
• Education network
• Open and flexible
• How best to advance OHS within the industry?
• What works best for your industry?

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BC Tourism OHS Initiative

• Major Projects Started
• Integration of OHS into the FoodSafe Level I
  course
• Joint project
• WCB funding of 275,000
• Identified as key food handlers course
• Beginning of OHS integration into Tourism and
  Hospitality education and training courses

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Major Projects Started

• PRIT / WCB Partnership
• WCB gold sponsor of PRIT
• Partners in People program
• WCB funding of 50,000 (annually)
• Identified as key coordinating agency
• Human resource development focus
• Focal point to begin
• Industry collaboration
• Tourism Educators collaboration

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PRIT / WCB Partnership

• Three Initial Objectives
• 1. Create Industry Advisory Committee
• Assist in understanding industry
• Identify OHS needs of industry
• Identify opportunities for OHS initiatives
• 2. Create Educators Working Group
• Facilitate integration of OHS into the tourism
  education system
• 3. Create OHS information network
• Create a Tourism OHS website

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Industry Advisory Committee

• Cross section of industry
• Industry leaders, Associations, Labour, Tourism
  Educators
• Investigating Tourism OHS Association
• Positioned under COTA
• Industry managed
• WCB funded
• Importance of Tourism Education Network recognized

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A Tourism OHS Association

• Focal point for OHS within Tourism
• Collaborative forum including WCB
• OHS leadership for industry
• Strategic planning
• Funding conduit
• Industry liaison with the WCB

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Tourism OHS Information Network

• Tourism industry OHS web page
• OHS prevention information available online
• Best practices (BC and worldwide)
• Electronic course delivery
• Suppliers online
• One stop shopping for information and products

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BC Tourism OHS Initiative

• Long Term Goals
• Increased knowledge of OHS at all levels within
  the industry
• Increased awareness of OHS issues and available
  solutions
• Greater industry ownership of OHS issues
• More widespread OHS activity in the Tourism
  sector
• Fewer accidents and injuries

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Title B.C. Tourism OHS Initiative
Goal A long-term awareness and education effort
designed to improve health and safety
in the Tourism Industry.
Current Tourism WorkforceManagers / Owners /
SupervisorsFront line employees
Future Tourism WorkforceApprentices /
Students Education Network
Aimed At
Facilitated By PRIT and WCB Later - OHS
Association
Initiated By
Industry Advisory CommitteeInd. Leaders, Labour
Reps, Educators
Components

• OHS Promotion
• Awareness of current tools and resources
• Create sector specific tools and resources

• OHS Education
• Current Workforce
• Future Workforce

Implications
Time / Resources / , Coordinating
Body Project Management, Project Secretariat
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Components
WCB - Hospitality Focus Report
Ergonomic BrochuresDisability Management Program
Implications Time / Resources / -
Coordinating Body Information Distribution
Network Involvement of Tourism Educators
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Tourism Educators Opportunities

• Importance of OHS education recognized
• By Industry Advisory Committee
• By WCB
• For current and future Tourism workforce
• Opportunity to integrate OHS into Tourism
  Education Network
• Funding available
• OHS Association operating budget
• By application to WCB
• Facilitated by the association

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Planning Session Objectives(Challenges)

• Understand key Tourism OHS issues
• Identify some useful existing OHS resources
• Understand how OHS is currently incorporated in
  the Tourism curriculums
• Identify gaps and instructional needs
• Suggest what needs to be developed for most
  effective tourism OHS delivery
• Short term and long term

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Agenda

• September 1st
• 900am - 230pm
• Overview of OHS educational resources
• Overview of the BC Tourism Learning System
• Identification and discussion of current OHS
  content and learning outcomes (all levels)
• Discussion -- What is needed?
• Approaches for including OHS in the curriculums
• Identification of resources and tools needed
• Strategies for working together (short and long
  term)
• Discussion - Next steps / initial recommendations
  / workplan

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OHS and Tourism

• WCB Prevention Division
• Focussing on important industry sectors
• 7 key focus sectors
• Construction
• Forestry
• Logging and Wood Products Manufacturing
• Heavy Manufacturing
• Health Care
• Arts performance and entertainment
• Tourism and Hospitality Industries

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Industries Ranked byNo. of Claims
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Hospitality SectorWorker Health and Safety

• Hotel / Restaurant sector
• THIRD highest WCB claims in BC
• 120,000 worker days lost annually
• Direct employer cost 16 million annually
• Including indirect costs
• Estimated Minimum 75 million annually
• Education and training can play a key
  role

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Restaurant IndustryClaims by type of Accident -
1992 - 1996
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Tourism SectorWorker Health and Safety

• Ranked 1 industry for total no. of WCB claims
  annually
• Direct cost 33 million annually
• Including indirect costs increases to
• 165 million annually (minimum estimate)
• 660 million annually (high end estimate)
• Equivalent to
• 5 - 20 of annual tourism payroll

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Tourism OHS Focus Areas
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OHS Challenges

• Young workforce
• Invincibility
• First job - afraid to ask questions
• Rights and responsibilities
• Young supervisors
• Seasonal workforce
• Turnover of workforce
• Customer focussed

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Tourism SectorWorker Health and Safety

• Some Key Facts
• Young and inexperienced workers at higher risk
• 45 of Tourism/Hospitality workforce under 25
• Education and training can play a key role

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Tourism OHS Issues

• Emotional impact - invincibility
• Hazard Recognition - increase awareness
• Organizing for OHS
• Safety orientation
• Safety inspections
• Accident investigations
• Safe work procedures
• Strains and Sprains - Ergonomics

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Tourism OHS Issues

• Real costs of OHS to operation
• Role of OHS in organization
• Link to productivity
• Importance of H/S Committee
• Roles and responsibilities
• HR issues
• Discipline, morale, labour relations

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Student WorkSafe

• Good starting point for collaboration

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WorkSafe Courses

• Generally 8 hours in length
• WorkSafe certificate
• 0.5 unit credit (BCIT OHS Certificate)

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Course Ratings

• 164 Courses - 1999
• 14000 Student hours, 50 college locations in B.C.

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WorkSafeEducational Material

• General principle courses
• For all industries
• Some Tourism and Hospitality specific
• Case Studies
• Hazard Recognition photos
• Class exercises
• Assignments
• Good starting point for collaboration

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Some Current WCB Efforts

• FoodSafe Level I Partnership
• General Hazard Recognition material for Food
  service environment
• Hospitality - Disability Management Program
• Getting a handle on claims and return to work
• Ergonomics Material
• BCRI - funded by WCB
• Educational brochures and workbook

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Other WCB Resources

• Education section
• WCB Publications and fact sheets
• Statistical information
• WCB posters / videos
• WCB Library
• Much Material
• Not organized for Tourism specifically
• Provides starting point for collaboration

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Other Tourism Specific Resources

• Many and varied
• CCOHS
• NIDMAR
• HSE
• OSSA
• Australia
• Websites
• On line safety certificates

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Summary

• Huge amounts of OHS material available
• WCB and Worldwide
• Online
• Is it being utilized effectively?
• What material, tools, resources are most
  valuable?
• What is missing?
• What can be utilized, modified, adapted?

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The BC Tourism Learning System

• How it can help to
• expedite this OHS effort.

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Programs Represented

• Bachelor Tourism Management
• Hospitality Management
• Tourism Management
• Tourism Career Preparation
• Adventure Tourism
• Culinary Art

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Current OHS content and learning outcomes (all
levels)

• Discussion Session 1
• How well are we doingwith OHS instruction?

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Identification oftools and resources

• Discussion Session 2
• What types of tools and resources are being
  used, and what type of tools and resources need
  to be created?

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Approaches for including OHS in the curriculum

• Discussion Session 3
• What is the best wayto incorporate
• OHS in the curriculum?

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What is needed now

• Discussion Session 4
• What are the best strategiesfor working
  together in the short and long term?

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Next steps,initial recommendations,and
workplan Discussion Session 5