Agreeableness and Organizational Citizenship Behavior in Focus

1
Agreeableness and Organizational Citizenship
Behavior in Focus

• Ozgun B. Rodopman
• Amy M. Taylor

2
Construct of interest

• Organizational citizenship behavior
• task activities that support the organizational,
  social, and psychological environment in which
  task performance occurs (Organ, 1997)
• Similar to contextual performance by Borman and
  Motowidlo (1993)
• Beneficial for the organization and for the
  individual
• E.g., organizational success and higher
  performance ratings

3
Dispositional Antecedents of OCB

• Personality predicts performance and workplace
  behavior
• Big Five framework
• Agreeableness individual differences in the
  motivation to maintain positive relations with
  others

4
OCB and its dimensions

• Most commonly used categorization of OCB
• Interpersonal OCB-I, interpersonal facilitation
• Job-focused OCB-O, job dedication
• Level of specificity
• Overall
• Particular dimensions

5
Research Questions

• What is the relationship between agreeableness
  and OCB?
• Does the level of specificity moderate the
  relationship between agreeableness and OCB?

6
Lit Search

• PsycINFO keywords (32 articles)
• Contextual performance, organizational
  citizenship behavior with agreeableness, Big
  Five, personality
• Excluded review articles, meta-analysis,
  unavailable or irrelevant data
• Final ka13, kr14, n2962.5

7
Study Characteristics

• 1 international study (China)
• 1 lab study
• 86 supervisor ratings of OCB
• Diverse job types represented

8
Measures

• Agreeableness
• NEO (most common), Images, PCI, unknown
• a0.63-0.91 (M0.78, SD0.08)
• OCB
• All individually created measures
• Specificity determined by author(s) and coders
• a0.70-0.98 (M0.85, SD.08)
• items 2-9 (M6)
• 4 overall OCB measures, 10 OCBI measures

9
Procedure

• Hunter Schmidt
• Calculated interrater reliability
• ICC(3,1).996
• Corrections
• Sampling error
• Predictor criterion unreliability
• Used mean reliability when study did not report
  measure reliability

10
Results

• 95CI 95CR
• SEr lower upper
  lower upper
• .15 .18 .02 .03 .13 .22
  .12 .23

11
Test for Moderators

• Q test
• Q(13)13.73, n.s. (REVC0)
• No moderators

12
Discussion

• Agreeableness is positively related to OCB and is
  a valid predictor of organizational citizenship
  behavior.
• The level of specification of OCB does not
  moderate the relation between agreeableness and
  OCB.

13
Limitations

• Small number of studies included in the
  meta-analysis
• Small number of correlations used in moderation
  analysis
• More studies for OCB-I
• File-drawer problem
• Disagreement among researchers in how OCB
  (overall vs. specific) is defined

14
Direction for future research

• The relative contribution of all Big Five
  dimensions to OCB
• The type of OCB measure used
• Frequency v effectiveness
• Other moderators
• Occupation type
• Organizational culture and climate