MAN 6245

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• MAN 6245
• Organizational Behavior Development
• Professor Ronald F. Piccolo

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Agenda

• Introductions
• Syllabus
• Course Website
• Overview of OB

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WHAT IS OB?

• Organizational behavior (OB) is the study of how
  to manage people in organizations
• OB is scientific, systematic study of behavior
  (not just common sense)
• Only explanations that are verified in theory and
  in practice are accepted
• OB is the intersection of theory, research, and
  practice
• Why do we need theories?

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OB Skills and Career Progression
Lower management Middle management Top management
Conceptual skills The ability to think
analytically and achieve integrative problem
solving Human skills The ability to work well in
cooperation with other persons Technical
skills The ability to apply expertise and perform
a special task proficiently
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Effective Management Is Working Through Others

• Managers challenge At the same time that a
  manager is held accountable by higher level
  superiors for work unit results, the manager is
  dependent on the efforts of others to make
  these results possible

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OB Skills inExecutive Development Programs

• General management 84
• Leadership/motivation/communication 78
• Human resource management 60
• Organizational change and development 60
• Corporate/business strategy and development 58
• Finance 58
• Marketing 55
• Strategy implementation 48
• Executive decision making 47
• Sales management 44
• Global business environment 38
• Production/operations management 37
• Information/decision support systems 34
• Accounting 32
• Executive computer skills 31
• World trade and economics 20

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OB Skills and AACSB Standards

• A study of business school curricula by the
  American Assembly of Collegiate Schools of
  Business (AACSB) concluded
• Corporate respondents showed the overwhelming
  view that behaviorally oriented subject matter
  should receive more attention in the curriculum.
• Deans and faculty members themselves perceive a
  gap between how much soft skills are currently
  emphasized in the curriculum versus how much
  there should be.
• Further, the corporate sector gives business
  school graduates relatively low ratings in terms
  of the strength (or lack thereof) of their
  leadership and interpersonal skills

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What Are OB Skills?

• AACSB Foundations of Effective Management
• Analytic thinking
• Behavioral flexibility
• Decision making
• Leadership
• Written and oral communication
• Personal impact
• Planning and organizing
• Resistance to stress
• Self-objectivity
• Tolerance for ambiguity

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OB Topics

• Job Performance
• Personality
• Attitudes Emotions
• Perceptions Attribution
• Motivation
• Leadership
• Groups Teams
• Culture

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Course Overview

• Job Performance
• the degree to which individuals perform the
  behaviors needed for the organization to achieve
  its goals
• Job Satisfaction
• the degree to which individuals maintain a
  positive evaluation of their work
  responsibilities and work environment
• Organizational Commitment
• the degree to which employees remain loyal to
  organizations rather than withdrawing from their
  work and from co-workers

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Course Overview
STABLE TRAITS INTELLIGENCE PERSONALITY VALUES NEED
S/PREFERENCES
JOB PERFORMANCE
Internal
JOB SATISFACTION
TEMPORARY STATES MOTIVATION EMOTION MOOD STRESS
ORGANIZATIONAL COMMITMENT
WORK CONTEXT LEADERSHIP JOB DESIGN REWARD
SYSTEM ORGANIZATIONAL CULTURE
External
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How much do you really know about OB?

• A happy worker is a productive one.
• Because two heads are better than one, groups
  make better decisions than individuals.
• Conflict in organizations is highly disruptive.
• Individuals are the most productive when their
  boss is friendly, trusting, and approachable.
• Interviews are an effective selection device.
• Money is best motivator and satisfier.

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How much do you know about OB?

• People generally dont like jobs that are complex
• People get bored easily, leading them to welcome
  organizational change.
• People satisfied with one job tend to be
  satisfied with other jobs as well.
• Specific goals make people nervous people work
  better when they are asked to do their best.
• Core human values are different across cultures.

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Questions to be answered during the semester

• What factors influence organization-oriented
  behavior and attitudes?
• What can managers do to influence employee
  behavior and attitudes?
• Do assumptions about work translate across
  organization, across culture?
• What are the most influential predictors of job
  performance, job satisfaction, organizational
  commitment?

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Questions to be answered

• What leadership behaviors are most effective?
• What are some of the best approaches to managing
  job performance?
• What factors explain differences in performance
  and satisfaction between-persons? within-person?

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Concept Research Practice
CONCEPT
PRACTICE
RESEARCH
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Concept Research Practice

• Concept
• Personality is a valuable predictor of behavior
  and performance in organizations
• Research
• Correlation between Conscientiousness Job
  Performance .23
• Practice
• Managers should use personality tests during the
  hiring process

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How will I gauge success?

• Are you thinking critically about issues, ideas,
  concepts?
• Are you summarizing your thoughts clearly,
  effectively?
• Are you taking all major issues into
  consideration? Identifying contingencies?
• Are you engaged? Are you making interesting
  observations? Are you identifying OB issues in
  other current events?

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Next Time

• Critical Thinking
• Overview of OB
• Job Performance
• Read Evidence Based Management