How to Place a Hold On a Book

1
How to Place a HoldOn a Book
2
Material has been checked /charged out indicates
the book has been signed out by another patron.
3
If you place a hold on a book, we will contact
you when it is available. Click on Place Hold.
4

• To Login, you'll be asked for your user ID. For
  students, use your student number. For other
  patrons, use the number on your library card.
• For Canadore and Nipissing students, your PIN
  should be your date of birth, in MMDDYY format
  (unless you have changed it).
• For Nipissing students, do not include the first
  initial of your last name before your student
  number (i.e., c0013156 would be 0013156).
• If you don't know your PIN, please go to the
  Circulation Desk. For reasons of personal privacy
  and security, we do give out PINs over the
  telephone or by email.

5

• From the dropdown menu, choose your pick-up
  location (the default is the Education Centre
  Library on the main North Bay campus)
• Click on the Submit Hold button

6
If your hold was successful, you will receive a
Successful Hold Submission message.
A Library staff member will contact you when the
item is available. You have 3 days to pick it up
from the Circulation Desk. Please note that more
than one person can place a hold on an item and
you will receive it based on your position in
line.
7
Troubleshooting Tips

• You cannot place a hold on an item that is
  available on the shelves.
• Certain materials, such as AV items, cannot be
  placed on hold.
• The maximum number of holds you can place is
  seven.
• Your account must be in good standing to place a
  hold. If you have overdue materials or
  outstanding fines, you will receive a BLOCKED
  message that will prevent you from placing a
  hold.
• Distance Education students cannot place their
  own holds. Please contact distance_at_eclibrary.ca
  or call 1-800-655-5154 (choose Library) to place
  holds or renew materials.

8
Were Here to Help!
If you have questions, please come to the
Information Desk near the front of the Library
for assistance! OR Phone [phone] ext.
4221 1-800-655-5154 Email info_at_eclibrary.ca