Public Library Management

1
Public Library Management Operation in
U.S.A.?????????????

• Dr. ShuYong Jiang ???
• University of Illinois Library, Asian Library
• ????????????
• 2009.09

2
What is management? ??????

• The art and science of getting things done
  through people. ?????????????????
• It is a science because there are well
  established principles that are necessary to the
  operation of a library. ?????????????,???????????
  ?????????
• It is an art because the manager must exercise
  social and emotional intelligence to get things
  done efficiently and effectively.
  ?????????????,?????????????????????????????

3
What is management? ??????

• Academic Libraries (higher educational
  institutions) ?????
• Public Libraries ?????
• School Libraries
• (Kindergarten through grade 12)
  ?????(?????12??)
• Special Libraries
• (sometimes these exist
• within higher educational institutions medical,
  theological, scientific, law) ?????(??????????,??
  ?,??,??,?????)

4
Library management ?????

• Principles applied in all these settings ???????
• The organizational culture strongly influences
  how ?????????????????
• Academic tend to have flat structures?????????????
  
• Public tend to have hierarchical
  structures?????????????

5
Public Library System ???????

• Hierarchy system??????
• There may be only one public library in a
  community or there may be a public library
  system. A public library system administers
  ????????????,????
• central library, ?????
• Branch library, ??
• bookmobile, ?????
• books-by-mail service ????
• ??

6
Public Library System ???????

• ???????? (State Library Agencies)
• ?? ???? (LSTA)
• ??????????
• ????????????
• ??????????????
• ????????????
• ????????????????
• ????????
• ?????????????

7
Public Library System ???????

• ????????(?)
• ??????????
• ?????????????
• ?????????????
• ??????
• ???????????
• ????????????
• ???????????
• ???????????????
• ?????????
• ??????????????
  (IMLS data, 2008)

8
America Public Library ?????????

• 9,208 ??????, 819 ??????, ??????? 97 ??????????
• 12 ???????73 ?????, ??????????????? 50,000 ??
• 53 ???????? ??????
• 51 ?????????? ? 40 ????
• ????????? 140,000

9
Public Library Management????????????

• A public library is established under state
  enabling laws or regulations to serve a
  community, district, or region, and provides at
  least the following ????????????????????,?????,??
  ,???????????,

10
Public Library Management????????????

• ????????????
• an organized collection ???????
• paid staff???????
• an established schedule in which services of the
  staff are available to the public????????,???????
  ???

• the facilities necessary to support such a
  collection, staff, and schedule,?????,????,
  ??????????????
• is supported in whole or in part with public
  funds.??????????????? (IMLS data, 2008)

11
Public Library Management????????????

• ??????????????
• A qualified librarian??
• Library Board of trustees ???
• Mission ?????
• Policies ??

12
Public Library Management????????????

• Strategic Planning????
• Goal setting for future ???????
• New directions ???
• Reallocation of resources ?????

13
Two major challenges????

• Dealing with people and enabling them to do their
  best. ????,???????

• Managing the budget and finances in order to use
  monetary resources to the best advantage of the
  library. ????,????????????????

14

Personnel Management????

• A good public library has at its heart qualified
  staff it is paid competitive salaries with good
  benefits??????????????????,????????
• Three central processes for managing people
  ???????????

• Recruitment, hiring, retention??,??,????
• Evaluation of employees ??????
• Disciplining of employees ????

15
Personnel Management????

• Hiring??
• Job announcement advertised ??????
• Applications reviewed by search committee
  ??????????????
• 3-4 applicants selected for interviews
  ??3-4?????
• Successful candidate chosen ???????
• Job description ??????
• job analysis and needs of library????????
• ????????????
• Qualifications ??????
• Other informationbenefits, salary, description
• of the library????????,??????
• ??????????

16
Budget and Finance Management???????????

• ????????
• ???? 2,896,016
• ???5,521,854 ?
• ???????2,860,862
• ??????1,506,293
• ???????2,600,000
• ????????
• 262,208

17
http//www.chipublib.org/dir_documents/ar_2007.pdf
18
Budget and Finance Management???????????

• ?????????????????????
• ????,???????6?????????
• ???????? ?,???????????????????????????????????,???
  ??????
• ???????,?????????????? ???
• ????????,?????????????1015???,???????????????????
  ??

19
Budget and Finance Management???????????

• Operating revenue???? (????????,???????,????????,
  ??????)

20
Budget and Finance Management???????????
21
Advocating with local officials?????????

• Understanding local priorities???????????
• Establishing a relationship???????????
• Being clear and to the point
• ???,??, ??
• Not using library terms
• ?????????

Tampa Bay Libraries Consortium http//www.flickr.c
om/photos/sylvar/287942520/
Darien Library Friends Annual Meeting http//www.f
lickr.com/photos/darienlibrary/2956067225/
22
Advocating with local officials?????????

• Presenting benefits to local government???????????
  ????
• Supporting the work of local government?????????

23
Fundraising from Individuals and
Businesses??????????

• Identify, educate, solicit and communicate with
  individuals and businesses that are interested in
  your library???????????????????????????????,??????
  ?
• Long-term strategy????????
• Use mail, phone calls, or visits to solicit
  funds??????,????,????????
• Library-wide effort led by an office or library
  foundation????????????????????

24
Fundraising from Individuals and
Businesses??????????

• Funds may be used for different
  purposes??????????????
• Has the potential to bring in large sums of
  money????????????????????
• Can take several years before you see the results
  of your efforts??????????????????
• Our tax laws encourage donations???????????
• Be choosy about individuals and businesses from
  whom you solicit funding???????????????

25
Budget and Finance Management???????????

• Expenditures ????

26
Budget and Finance Management???????????

• Operating expenditures ????(??????????,??????,???
  ???)

27
Other administrative areas??????

• Measurement and Evaluation ?????
• Facilities management ????
• Information Technology ????
• Technical Services ????
• Public Services ????

28
Facilities Management????

• Cleaning ??
• Security ??
• Renovation ??
• New Building ???
• HVAC (Heating, Ventilation, Air Conditioning)
  ????

29
Technical and Public Services???????

• Technical Services ????
• Acquisition of materials (books, serials, etc.)
  ????????
• Cataloging ??
• Record maintenance ?????
• Public Services ????
• Circulation ??
• Interlibrary Loan ????
• Reference ??

30
Information Technology????

• Computers and Telecommunications
• ????????
• Collection consortia and shared catalogs
• ?????????

31
2007 Public Library IMLS Statistics07????????
Library visits ???????
Internet PCs ?????
Circulation ?????
Revenue from Local ????????
Staffing ???
Revenue from State ????????
32
Thank You ??!

• Dr. Shuyong Jiang ?????
• Project Director and Associate Professor, Think
  Globally, Act Globally US-China Librarian
  Collaboration, University of Illinois Asian
  Library ??????????????????????????,???
• shyjiang_at_illinois.edu