Professional VoIP State of the Art VoIP Becomes Business Class Paul Laracy VP Channel Development Co

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Professional VoIP State of the Art VoIP Becomes
Business ClassPaul LaracyVP Channel
DevelopmentConverged Access
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Agenda

• VoIP Market Overview
• What are the barriers to adoption?
• What are the solution options?
• Guaranteeing business class VoIP
• Questions and answers

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The VoIP Market is Here
B
11bln
VoIP
Equipment
4.4bln
H/W, Phones, S/W
3.1bln
Year
2009
2004
2005
VoIP Equipment Market (B, Worldwide)Source
Synergy Research Group
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VoIP Implementation Trends

• By 2008, 73 of large enterprises expect to fully
  migrate to IP-based voice networks

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What was Limiting VoIP Deployment?
We need to deal with these issues to provide
Business Class VoIP.
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New Solutions New Challenges
HIGH
Streaming Video
Video Conferencing
E-mail with Attachments
Gaming
Bandwidth Requirements
VoIP
Internet/ intranet
Business Critical Latency Sensitive Application
s NEED Prioritization!
ERP
E-commerce
Text e-mail
Citrix/SNA
HIGH
LOW
Latency Sensitivity
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The VoIP Does Not work Problem
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Todays Options Are Limited
These are generally network-centric solutions

• The Existing Router Network
• Good at better, faster, cheaper forwarding of
  packets
• Packet-by-packet control (not application-aware)
• Not designed for real-time traffic guarantees
• Complex to configure
• MPLS Backbone
• Manages delay and jitter within the core
• Last mile/access point (customer edge) must still
  be managed
• Add More Bandwidth
• Dual, separate links
• Increase bandwidth

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Todays Options More BandwidthDual WAN Links
T1 Access Link
Wide Area Network
Second T1 Access Link
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Todays Options Even More BandwidthHigher Speed
WAN Pipes
Bonded N x T1 Access Link
Wide Area Network
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Converged Access Solution
Wide Area Network
Converged Traffic Manager
Router

• Guarantees bandwidth availability and priority
  for
• Voice traffic
• Mission critical data applications
• Dynamic bandwidth allocation - makes unused
  bandwidth available for other applications
• Optimal bandwidth use - more calls and less
  bandwidth costs
• Full traffic visibility

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Case Study TV Network Lowers Costs with
High-Quality News Driven VoIP/Data Solution

• Challenge
• Decrease long distance phone bills caused by
  telephone infrastructure for news and sports
  events
• Moved from satellite based circuit-switched data
  network to an IP backbone eased data network
  complexity, but voice network was still a
  nightmare
• Converge Voice Data networks to reduce costs,
  simplify tasks and enable quicker implementation

• Solution
• Traffic manager installed at several events
• Monitored and classified traffic by application
• Reported detailed profile for each event
• Helped qualify the overall health of the network
  Congestion levels, latency overall utilization
• Built a typical profile for each type of event
• Generated policy templates to pre-load and deploy
  traffic manager

Winter Olympics2006 Torino, Italy
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Case Study TV Network Lowers Costs with
High-Quality News Driven VoIP/Data Solution

• Results
• Reduced bandwidth required for events from
  several T1s to a single T1
• Up to 96 compressed VoIP calls on a single T1
• Improved response times for all Latency Sensitive
  Data traffic because of guaranteed bandwidth
• All Non-Business traffic is monitored AND capped
• Reduced by 10 fold the time for set-up/tear-down
• Extended converged data/voice implementation to
  ALL fixed sites, and added video onto the network
• Increased predictability of network
• Staff gained confidence in the ability to manage
  and control traffic at the session level, with
  great reliability and repeatability

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Case Study UN Agency Delivers Toll-Quality VoIP
and Data to 180 Countries

• Challenge Lower voice costs with guaranteed
  voice quality while converging voice and data
  over a multi-country frame relay and VSAT network.

Headquarters
Fixed and Temporary Field Offices
IP over Frame
Terrestrial and VSAT
CTM
Router
IP PBX
Business data Internet access Voice over IP
Internet
Converged Policy Manager
Remote Access
Performance Results MOS 3.9 2 calls/64Kbps VSAT
link
Remote, mobile field employees
Results ROI within 6 weeks. Savings from
International toll charges funded incremental
VSAT bandwidth and new email system.
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An Enterprise Solution
Regional/Branch Sites
Data Center
IP VPN, MPLS, FR, DSL WAN
Branch/Remote Sites

• Toll-Quality VoIP Performance
• Business Application Performance Guarantees
• Hosted VoIP Services
• IP PBX VoIP Based Solutions
• Hosted/Managed Business Service

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A SMB Solution

• SMB and small branch business deploying VoIP
  solutions over an IP WAN
• Retail, Travel, Real State, Professional
  Services, Health Care ( Nurse, Doctors,
  Diagnostics networks), Brokers, etc.
• Installed base of VoIP IP WAN solutions which
• Have poor quality VoIP
• Have high support costs
• Small Branch enterprises facing performance
  issues witha single critical data application
  Citrix, HTTPS, Lotus Notes, etc.
• Branch-of-one converged sites
• Brokers, Executive Telecommuter, Sales
  Professionals, Knowledge Workers

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SMB Deployment Scenarios
SMB with several devices PCs, WAP and IP Phones
Non Wireless Router
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Thank you

• Paul Laracy
• Converged Access, Inc.
• 305 Foster StreetLittleton, MA 01460
• Main 888-748-2720
• Direct 978-742-1406
• jgarcia_at_convergedaccess.com
• www.convergedaccess.com