Testing as Business Service

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Testing as Business Service

• May 22, 2008
• Guntis Urtans, Girts Baltaisbrencis, Edgars
  ZaliteExigen Services

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Exigen Services Key Facts

• The leader in the next generation of global
  application outsourcing - Outsourcing 2.0
• Reduce risks in enterprise IT projects
• World class skills
• Partnership-focused engagements
• Best-of-breed formalized methodologies for entire
  SDLC
• Industry experience
• Number of developers gt 1700 (gt700 in the Baltics)

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Client portfolio
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Exigen Services Development Centres
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Exigen Services Testing Practice

• Built on existing expertise throughout company
• gt200 testers
• Range of testing capabilities and experience
• Functional testing
• Test automation
• Capacity and Performance Testing
• Test-driven development
• Global Center of Excellence in Riga, resources
  throughout delivery organization Practice Leader
  Girts Baltaisbrencis
• Chair ISTQB Baltics
• 15 years experience
• Frequent presenter on testing issues world-wide

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Value Proposition

• Improve Quality
• Defects
• Requirements responsiveness
• User Experience (Capacity and Performance)
• Reduce Costs
• Test execution metrics
• Run more tests faster more repeatably
• Testing cost reduction
• Manageability
• Test coverage reporting
• Defect tracking and forecasting

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4-Step Engagement

• STEP 1 TESTING ASSESSMENT
• What exists currently at client site?
• STEP 2 TESTING PROCESS UPGRADE
• Getting to a better process
• STEP 3 EXIGEN TESTING PARTNERSHIP
• ON-going Testing Partnership with client
• STEP 4 ACCELERATING QUALITY
• Continuous improvement testing optimization

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Step 1 Testing Assessment

• Typically 2-week fixed price engagement
• Evaluating 8 dimensions of current testing
  practice
• The environment used for testing.
• Testing processes.
• Testing tools and support.
• Test scripts and scripting.
• Defect and change tracking.
• Test execution.
• Capacity and Performance testing approach.
• Automated testing.
• Output
• Full assessment report with recommendations
• Prioritized list of highest ROI improvements
• Estimates for follow-on work

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Step 2 Testing Process Upgrade

• Work with clients to identify joint priorities
• Implement highest priority items from Step 1
• Establish metrics on improvements testing
  efficiency before and after improvement efforts
• KEY POINT
• We put in place the improvements our practical
  experience from application development tells us
  is worthwhile, drawing on a long foundation of
  CMMi 5 and ISO 9001 standards.

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Step 3 Exigen Testing Partnership

• Exigen takes on a test execution role in customer
  environment. Several standard engagement types
• Blackbox test execution.
• BA/QA integration.
• Whitebox testing.
• Capacity Performance.
• Large project tester peak capacity expansion.

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Step 4 Accelerating Quality

• The final step of the our model drives continuous
  improvement into the QA process on an on-going
  basis.
• We apply cutting-edge testing concepts to client
  environment and testing process to gain ever
  greater efficiencies in software Quality
  Assurance.
• Continuous improvement in testing value
  proposition
• Test automation
• Real-time management dashboard
• High-availability Agile process implementation
• Latest testing process improvement concepts

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BA/QA Integrated Team ApproachBathtub
Development Process
User Expectations
User Requirements
User Acceptance
Test scripts
Functional Specs
Quality Assurance
Architecture Design
Code
Unit/System Testing
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Summary Conclusions

• Exigen brings a long track record of Testing
  Expertise to bear in client development
  environments
• Clients gain on all fronts
• Improve client product quality
• Decrease cost
• Better manageability of SDLC
• Extensive staff available for rapid deployment in
  the EU, from northern Europe

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• Thank you for your attention!
• Questions?