Global Document Solutions for Nokia Networks

1
2007-2010 Business Plan IPN Members
2
Current Position in 2007

• The IPN portal has replaced the old First Class
  server
• The Portal contains a lot of information and
  requires frequent use in order to stay current
• Forums have been established in an attempt to
  improve communication between members
• Sharing of technical knowledge but with no
  standard response time
• Welcome Pack including business card holder
• Buddy system formalised and in place
• Standard Certificates given out to first time
  attendees
• Service pins awarded at each meeting

3
Current Position in 2007 Contd

• Three meetings a year including the Technical
  Conference which was organized and hosted by
  Alexanders along with a third board meeting. 
• DVD record of each meeting is made and given to
  each members as a momento
• IPN exchange programme established
• Established methodology for choosing meeting
  locations in wonderful places however, locations
  continue to be determined by outside influences
  as the IPN is still financially dependent on
  sponsorship
• Cultural and social awareness programme
• A Newsletter is being sent to each member after
  each meeting
• Undefined value of work being shared and
  distributed

4
Where we want to be by 2010

• Restructure Member Team responsibilities as
  follows
• Internal communications
• Portal
• All members have completed Account Details
  Company Profile, Company Contacts, and Company
  Capabilities.
• Training
• Podcasts added to the content of the portal

5
Where we want to be by 2010

• Meetings
• Content
• Deliver 90 member satisfaction in meeting
  content
• Have a welcome pack ready at the start of every
  meeting including attendees list, agenda, and
  local information
• Meetings have a theme (in combination with
  sponsor, Time is Money, Sales, Web-to-Print, JDF
  etc)
• Begin each presentation during the meeting with a
  3-5 minute company description and individual
  introduction in order to increase our knowledge
  about each member and his/her company.
• Have a social event organised at each meeting
• Meeting program to address members requests by
  including topics such as small group discussions,
  networking, and case studies from IPN members

6
Where we want to be by 2010

• Meetings Contd
• Location
• Select meeting locations which will maximize
  members attendance
• Number of meetings
• 4 meetings per year including the separate board
  meeting
• Additional regional meetings organized as needed

7
Where we want to be by 2010

• Relationships
• Awards
• Through the Awards the IPN will recognize the
  achievements of Professionals within and outside
  of our industry as well as IPN members and
  become more visible in the Marketplace
• Awards
• International Business Person who typifies global
  friendship through International business
• Technology Person who contributed to the (print)
  industry by inventing great new technology
• Lifetime Achievement in recognition of dedication
  and personal contributions to the continued
  development of the IPN
• IPN Company of the Year in recognition of
  contributions furthering the goals of the IPN
  Outstanding Recognition in recognition of
  personal efforts and contribution to the
  development of the IPN
• IPN International Salesperson of the Year in
  recognition of the salesperson who has sold the
  highest number of IPN projects for the year or
  placed the most projects in other IPN members
  facilities
• IPN International Techperson of the Year in
  recognition of the techperson who has created and
  shared technology with fellow IPN members

8
Where we want to be by 2010

• Relationships Contd
• Pins
• Attendance Pins
• IPN World Book
• Have an IPN World Book with-Cookbook-Who is
  Who-Songs-Cultural awareness/country
  information-Explanation of pins-Meeting
  structure -Explanation of buddy
  pack
  -Party piece

9
Where we want to be by 2010

• Standards
• Conflict of interest
• Recognizing conflicts will occur, the IPN will
  follow an established process to resolve any
  conflicts. Conflicts should be brought to the
  attention of either the IPN Chairman or any other
  member of the IPN Board of Directors. The
  conflict will be reviewed by a sub-committee
  consisting of the IPN Members Team Leader, the
  IPN Secretary, and two other IPN Members Team
  members. The recommendation of this
  sub-committee will be brought to the IPN Board of
  Directors for a final review and decision.
• Meeting attendance
• To follow an attendance policy to reinforce the
  importance of attendance of IPN members at
  meetings in order to maximize the benefit of the
  meetings and to further global friendship.
  Attendance issues will be brought to the
  attention of the IPN Board of Directors by the
  IPN Secretary who tracks meeting attendance or
  any member of the IPN Board of Directors. The
  IPN Board of Directors will then determine the
  proper communication and notice to be given to
  any IPN member who is not following the IPN
  attendance guidelines

10
Where we want to be by 2010

• Standards Contd
• Code of Practice
• To be followed in order for the IPN to operate in
  an efficient, effective, responsible manner as
  global friends. Code of Practice violations
  should be brought to the attendance of the IPN
  Chairman, the IPN Secretary, the IPN Members
  Team Leader, or any other member of the IPN Board
  of Directors. The suspected violation will be
  reviewed by a sub-committee of the the IPN
  Secretary, the IPN Members Team Leader, and two
  other members of the IPN Members team. The
  recommendation of this sub-committee will be
  brought to the IPN Board of Directors for a final
  review and a decision
• Technical Issues
• File exchange
• Provide PDFs on IPN projects unless source files
  are required or requested
• Quality
• Deliver quality required by IPN customers and IPN
  members placing projects which would include
  color profiling