Q. 9/4 Study Group 4

1
Q. 9/4 Study Group 4

• Ken Smith
• Rapporteur
• Verizon Communications, Inc.
• ken.smith_at_verizon.com
• 1 972 718 6285

2
Introduction

• Introduce the work currently within the scope of
  the Question 9/4
• Identify the current standards and their topics
  being worked on by Question 9/4
• How to follow the progress of Question 9/4 and
• How to become part of the Standards Development
  Process

3
SG4 Methodology

• Unified TMN Requirements Analysis and Design
  (UTRAD)
• Based on UML
• Covers Questions 9/4, 12/ 4, and 14/4
• Gather Requirements followed by Analysis then
  Design of the interfaces
• Cyclical in Nature

4
Scope of Question 9

• Responsible for the Requirements definition for
  the Business to Business (B2B) interfaces
• Responsible for the Requirements definition for
  the Customer to Business (C2B) interfaces
• Aligned with TMF work
• Lead Question on tML for ITU
• Lead Question on QoS for SG4
• Lead Question on TDR for SG4

5
tML

• xML for the Telecommunications market
• Supporting information exchange to support
• Ordering
• Pre-ordering
• Trouble Administration
• Provisioning
• Billing
• Maintenance Management
• Performance Management
• VPN Provisioning (includes element of Traffic
  Management for VPNs

6
Quality of Service

• Have already approved M.3341 on the management of
  QoS for IP-based services
• Provides a supporting framework for the
  management of QoS utilizing links to other ITU-T
  standards
• Key area in the management of new technologies
  like VOIP, and FTTP

7
Telecommunications for Disaster Relief

• Responsible for the definition of the
  requirements for management of TDR
• Must cover a wide set of multi-media services
  crossing many delivery technologies
• Heavily related to Security needs surfaced as a
  result to 9/11
• NEEDED NOW

8
Business to Business

• Key area in the evolving open market
• Must support the practical needs of the business
  to interact with other businesses
• Key to Regulatory Compliance
• Must be based on W3C standards
• Needs to integrate with UNCEFACT

9
Customer to Business

• Driven by the needs to the business to promote
  customer self-service
• With the advent of new technologies like FTTP,
  will change dramatically the way we view
  customers
• Allows customers to develop their own VPNs and
  manage them
• Provides the platform for service delivery and
  rollout that will fuel the next technology
  evolution (Mobility Broadband Transformation
  in the industry as we know it

10
Next Steps for You

• Available on the WWW at WWW.ITU.INT under SG4
  links
• Current work plan is listed on web
• Subscribe to the Question 9/4 exploder
  (tsg4wp2q9_at_itu.int)
• Contribution driven