WP 8: Networks for Lifelong Competence Development Alicia Cheak INSEAD CALT (Centre for Advanced Learning Technologies)

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WP 8 Networks for Lifelong Competence
DevelopmentAlicia CheakINSEAD CALT (Centre for
Advanced Learning Technologies)
TEN Competence Kickoff Meeting 9 December
2005 Valkenburg, The Nederlands
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Structure of the Presentation

• WP objective and tasks
• Focus of the effort
• What is critical, what can be reused from
  other projects?
• Action plan for fulfilling the objectives
• Deliverables, effort, tasks, who will do what?,
  etc.

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WP8 Networks for Lifelong Competence Development

• WP 8 Objective
• Create a network of interoperable formal and
  informal competence development programs from
  different providers from different countries.

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WP 8 Tasks
8.1 Overview tool to capture all formal and
informal competence programs. 8.2 Competency
observatory to monitor the changing competences
in different fields (focus on pilot competences
first 18months). 8.3 Software agents to
facilitate pro-active knowledge sharing within
the network. 8.4 Management tools to sustain the
network and assess the quality effectiveness of
the above tools/methods. 8.5 Roadmap for future
activities.

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WP 8 Framework

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Goals

1. Transform individual users into active members in
   the network community.

2. Encourage group formation and activities.
3. Transform the environment for knowledge
discovery, diffusion and community building into
interactive, socially suported spaces.
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WP8 Networks for Lifelong Competence Development

• Task 1. Develop and test methods and tools to set
  up a competency observatory.
• Define the function of the observatory.
• Identify organizational and individual
  competencies associated within the pilot fields.
• Define the method/tools for the observatory.
• Simulated game-like approach to capture
  competences by domain.

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WP8 Networks for Lifelong Competence Development

• Task 2. Provide an integral overview of all the
  possible formal and informal competency
  development programmes.
• Identify components to capture and consolidate
  formal and informal competency development
  programmes.
• e.g. search facilities like scholar.google.com
  collaborative filtering, data mining,
  visualization of search results, etc.
• e.g.Ontology, semantics, e.g. general to
  specific competencies, level (basic, entry level,
  high performance), etc.
• Tools should harness the collective knowledge of
  the network.
• i.e. users as co-developers, contributors
  through WIKIs, blogs tags.

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WP8 Networks for Lifelong Competence Development

• Task 2. Provide an integral overview of all the
  possible formal and informal competency
  development programmes.
• C. Identify software components that will connet
  a variety of programmes in a kind of web-portal.
• Identify and develop tools for maintaining the
  network.
• Social memory, concept maps for better
  visualization
• Community visualization tools
• etc.

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WP8 Networks for Lifelong Competence Development

• Task 3. Develop and test policies and software
  agents to stimulate the pro-active sharing of
  learning and knowledge resources among users.
• Guidelines and rules for supporting virtual
  communities in a social way.
• e.g. definition of roles, category of users,
  rules, norms, reward mechanisms, quality
  standards and procedures.
• Use of social agents to follow community activity
  and promote group knowledge exchange,
  collaboration and networking.
• e.g. tracking online activity and facilitating
  the forming of groups based on common interest
  making suggestions toward experts and resources,
  etc.

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WP8 Networks for Lifelong Competence Development

• Task 3. Develop and test policies and software
  agents to stimulate the pro-active sharing of
  learning and knowledge resources among users.
• Test the effects social exchange services on
  sharing behaviour amongst members and the
  management of the network.
• Number of exchanges, length of exchanges
• Number of groups formed
• Number of knowledge resources references
• Change in user level of activity and social
  behaviors over time
• Change in relationship intensity (users close
  and broad network) over time
• Software components compliant with technical
  standards and architectural constraints.

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WP8 Networks for Lifelong Competence Development

• Task 4. Develop and test models and tools to
  manage the network.
• Develop policies and tools to maintain a maximum
  of autonomy and control of participants.
• Services and tools that foster successful,
  self-organizing communities (e.g. COPs).
• i.e. What are the rules, network mechanisms
  which help the formation of groups? e.g.
  visualization of individuals, groups and
  resources agents can help the forming of groups,
  ways to automate the networking process.
• Test the effects of the models and tools on the
  self-organisation of the network.
• e.g. Density of network, how to model
  connections among people, how to represent social
  network and groups, what does it mean,
  self-organizing communities- some rules, network
  mechanisms.

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WP8 Networks for Lifelong Competence Development

• Task 5. Develop a roadmap for further work.
• Plan of work for subsequent 18-months period.

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WP8 Key Numbers for the first 18 months
Duration 18 months
Start date Month 0
Effort / resources 34 man.months
1 deliverable (month 18) Report with summary of
WP outputs and a roadmap for work in subsequent
months.
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Approach

• Architecture of participation e.g. shared spaces,
  socially translucent, interactive, high level
  visualization, harnessing collective intelligence
  facilitative networking and collaboration.

• Simulated Environment
• Competence Observatory
• -map the organization
• -map the individuals
• -map the formal, informal networks
• -organizational competence profiles
• -individual competence profiles

• Visualization
• Visual representation of relevant resources
  according to needs.
• Organization-Competence
• Individual- Competence
• Competence - Individuals
• Result People and concept maps

• Social agents
• Support from intelligent agents
• -provide visual representation of network
• -Provide recommendations/ suggestions for
  knowledge exchange and sharing

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Innovation

• Game/Simulated Environment
• Game-like environment to initiate users into the
  network space.
• Mapping the organizational level of the domain
  competence profiles (organizational, individual
  level).
• Key Concept learning through experience.
• Key objective to navigate the network to locate
  appropriate resources and, or experts.
• Social agents can support navigation through a
  scaffolding process. awareness, interest,
  participation, reflection
• Mechanism for competence observatory.

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Innovation

• Socially translucent user interfaces
• Interaction spaces, resources and members made
  visible.
• Visualization and self-discovery tools such as
  social and concept maps of members and clustering
  of resources for easy and interactive navigation.
• e.g. Kartoo.com (meta visual search engine)
• Thinkmap (interactive visual theasaurus)

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Innovation

• Support through social agents
• Agent architecture
• Provide value-added recommendations for
  resources, programmes, individuals based on user
  behavior and needs (INDIVIDUAL ORGANIZATIONAL
  levels)
• Identify and aggregate interesting knowledge
• Agents will act on user models and user
  interactions within the system.
• Function on different levels using a scaffolding
  process awareness, interest, participation,
  reflection

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Deliverables Milestones

• Deliverables
• D8.1 Report with summary of WP outputs and a
  roadmap of Networks for lifelong competence
  development RTD (month 18), based on
• the design of observatory, overview tool,
  pro-active sharing agent and self-organisation
  tools
• methods policies for observatory, pro-active
  sharing self-organisation
• prototypical observatory, overview tool,
  pro-active sharing agent and self-organisation
  tools

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Deliverables Milestones

• Milestones
• M8.1 Report with the design of observatory,
  overview tool, pro-active sharing agent and
  self-organisation tools and methods policies
  for observatory, pro-active sharing
  self- organisation (month 12)
• M8.2 Prototypical observatory, overview tool,
  pro-active sharing agent and self-organisation
  tools Report with summary of WP outputs and a
  roadmap of Networks for lifelong competence
  development RTD (month 18)

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Action Items

• Before Jan technical meeting.
• Definition of function state of the art of
  observatory and overview tools.
• State-of-the-art in social software.
• State-of-the-art in self-organizing communities
  management of networks.
• Define the minimum requirements for WP 2 3.
• Delegation of responsiblities among the partners.