Title: Healthcare Facilitation to Patients coming to India for Medical Treatment
1Healthcare Facilitation to Patients coming to
India for Medical Treatment
2Introduction
About Us
Vipul MedCorp Pvt. Ltd, a company promoted by
Vipul group is engaged in the managed healthcare
facilitation has obtained a license from IRDA
for TPA activities (Health) and offers its
clients a wide array of services and products in
the following areas
- Third Party Administration (Health) services
(TPA) - Claims Handling, Management Back office
operations - HealthCare Assistance Services
- Outpatient HealthCare facilitation Management
- Tailor Made Insurance products
- Second Medical Opinion
- Cost Containment Services
- Preferred Service Provider (PSP) Networks
- Evacuation Services Health Care Facilitation
to Patients visiting India
3Promoters and Management
Promoters
Vipul MedCorp Pvt. Ltd. has been promoted by
Vipul Group. Vipul Group (consisting of Vipul
Motors Ltd., Vipul Infrastructure Developers Ltd.
and Vipul Facility Management Pvt. Ltd.) is
promoted by Mr. Vinit Beriwala and Mr. Punit
Beriwala, third generation entrepreneurs The
promoters have a long-term vision of providing
Complete Health and Medical Insurance products to
the largely untapped Indian population. Manageme
nt The Company has appointed, Mr. Rajan
Subramaniam, a Management graduate and a
qualified Insurance professional, as its CEO. He
has wide experience in the TPA Industry and is
assisted by qualified professionals from the
field of Insurance and Healthcare.
4Profile of Vipul Group
Vipul Motors Ltd is the 3rd largest dealers of
Maruti Cars in India with approx sales of 10,000
cars per annum and an annual turnover of approx
300 cr. It operates dealerships in Faridabad,
Noida, Gurgaon and Jaipur with Workshops and
repair centers. It has been ranked 129th amongst
Indian Companies in 2003, by Business Standard
magazine (Jan 2004). Vipul Infrastructure
Developers Ltd. is engaged in real estate
development projects covering residential,
commercial complexes, shopping malls and
hotels. Some of the projects executed /
undertaken by the company - Orchid Square -
Orchid Plaza - Orchid Agora - Global Fortune
Hotel - Orchid Floors / Garden (residential
schemes) Vipul Facility Management Pvt. Ltd.
is involved in management of properties,
day-to-day housekeeping and security services,
predictive and preventive servicing of electrical
and mechanical equipment. The Company has a
technical tie-up with Johnson Controls USA, a
Fortune 500 Company, and is managing prestigious
buildings viz. - Statesman House - PVR -
AEZ Square - Global Business Park -
Millennium Plaza - Orchid Square
5Our Infrastructure
Vipul MedCorp - Infrastructure
- Headquartered in Gurgaon with branch offices in
New Delhi, Noida, Faridabad, Brindavan, - Jaipur, Mumbai, Kolkata Bangalore.
- Wide Medical Network of over 2000 hospitals ,
Diagnostic Center Chemists. - Operates a 24/7 Assistance Centre.
- Tailor-made software developed in-house with
full web-based access for Claims Tracking, On- - Line Access and Querying.
- Professional manpower presenting our clients
with benefits derived from our knowledge - experience of the medical network , TPA
Insurance fields. - Dedicated Panel of Doctors, enabling us to
render Second Medical Opinion, Case Management - and Medical Procedure Audit.
6Product Vision
Vipul MedCorp Product Vision
- To increase medical care capacity
- To augment the existing Product/Service
- To provide the client with 24 hrs. service
- To provide one stop shopping for all medical
needs - To resolve the medical problem in a fast,
efficient and convenient manner (improve employee
- productivity).
- To combine Medical Services with tailor made
Insurance Products and offer Cash Less Services. - To render cost containment services to our
clients on their medical claims - To offer total Health Intermediary Insurance
administrative solutions - To offer hassle free health care facilitation to
Patients visiting India for Medical Treatment.
7Competitive Advantage
Vipul MedCorp Competitive Advantage
8Country-wide Hospital Network
Vipul MedCorp Major Network Hospitals across
India recommended for Expat Patients
Delhi NCR
Mumbai
Kolkata
- Indraprastha Apollo Hospital
- Batra Hospital
- Holy Family Hospital
- Sir Gangaram Hospital
- Metro Heart Institute
- Escorts Heart Institute
- Indian Spinal Injury Centre
- Kailash Hospital
- Sitaram Bharatiya Hospital
- Rajiv Gandhi Cancer Institute
- VIMHANS Hospital
- Shroff Eye Center
- Breach Candy Hospital
- Asian Heart Foundation
- Lilavati Hospital
- Jaslok Hospital
- Hinduja Foundation
- Bombay Hospital
- Shroff Eye Center
- BM Birla Heart Centre
- Salt Lake City Medical Centre
- AMRI Apollo Hospital
Chennai
- Apollo Hospital
- Vijaya Hospital
- Madras Medical Mission
- Malar Hospital
Bangalore
- SagarApollo Hospital
- Wockard Hospital
- The Bangalore Hospital
Pune
- Jehangir Hospital
- Grant Medical Centre
Hyderabad
- Apollo Hospital
- Care Hospital
- MedCiti Hospital
- Yashoda Super Speciality
- Hospital
Chandigarh
Ahmedabad
- Fortis Heart Institute
- Inscol Tertiary Care Hospital
- Sterling Hospital
- S A L Hospital
9Services for Patients Visiting India
Vipul MedCorp Services for Patients Visiting
India
- Evacuation Services i.e. Medical repatriation
and medical escort. - Cashless Medical Service Facilitation at Network
Hospitals up to limit authorized by Mission / - Government / Patient / Insurer
- Processing of hospital bills after completion of
treatment - Cost Containment services by tariff control and
negotiated settlement - Online assistance to Expat patients during
hospitalization monitoring - Priority admissions in Hospitals
- Hospitals / Nursing Homes all over India
- Tariff rationalization Provider accreditation.
10Services for Patients Visiting India
Evacuation Services
- Vipul MedCorp receives Medical history of
patient online through website, before arrival in
- India
- Vipul MedCorp performs triage based upon the
patients symptoms - Upon arrival, patients state is evaluated
- In case patients state is critical, a
state-of-the-art ambulance will be provided fully
equipped - with life savers including ventilator, and
accompanied by a critical Care Specialist. - In case of non-critical cases, patient will be
escorted to restroom in a standard ambulance
11Services for Patients Visiting India
Hospitalization and Discharge
- Vipul MedCorp will choose and identify the type
of admission required - Priority Admissions in hospitals all over India
- Vipul MedCorp will set-up the required medical
appointments and also schedule the actual - admission
- In case of overbooking at Multi-Specialty
hospital, interim arrangements will be made at
triage - hospital / nursing home
- In case of delay in admission, Multi-Specialty
Hospital Consultant will visit Patient at triage
hospital -
- Admission and Discharge coordination with
hospital - Cash Less facilitation at hospital up to limit
authorized by Mission / Govt / Patient / Insurer - Monitoring of treatment on a routine basis
- Second Medical Opinion for critical cases
12Services for Patients Visiting India
Administrative Services
- Travel arrangement in India
- Stay arrangement
- -- Before Hospitalization
- -- Post Hospitalization till onward journey
- Ticketing
- Send off till flight departure
- Local attendant
- Stay arrangement for attendant
- Liason with Embassy / Mission / Govt / Insurer
- Communication arrangements throughout stay at
India - Ambulance / Vehicle arrangements
13Services for Patients Visiting India
OnLine Web-based Access/ Software Support
- Patient / Mission can access Vipul MedCorps
website anywhere in the world - Patients details / Medical Conditions are
entered online - Patients Family / Mission will get online
Patient status daily - Hospital Records / Discharge Summary hospital
Bills can be viewed online - Bills / Repriced Bills / Hospital Tariff can
also be viewed online - Communication with Vipul MedCorp triage center
on online basis - Vipul MedCorp will present the patients
complete Health Report online - Mission / Govt. will be provided complete
statistics of Patients / Claim / Hospital Bills
position / - Disease analysis on monthly/periodic basis
14Operational Flow
Vipul MedCorp Operational Flow
15Claim Management and Control
Cashless Facilitation Procedure
- Receipt Record of Data Member Enrollment of
Patients Visiting India - Pre-Admission Authorization after checking
Doctor Prescription, Admission Form, Hospital - Information
- Hospital submits Original bills along with
Doctor Prescription, Diagnostic Reports
Discharge - summary
Claims Control
Original Bills are verified scrutinized against
Standard Discounted Tariff - Cost Containment by
Medical procedure audit Bill scrutiny - 2nd
Medical opinion taken for complicated cases -
Repricing done on case to case basis.
Cost Containment
Cash Less Medical Services Lead to Bill Scrutiny
before release of payment - Discounted Rates
Eliminates Reimbursement Frauds - Medical
Procedure Audit / Elimination of unnecessary
prescriptions - Case Management All the above
leads to Cost Containment lowering of Medical
cost
16Strategic Advantages
Vipul MedCorp Strategic Advantages
- Access to Insurance / Risk Market Statistics
Actuarial database - Integrated web based software
- All India Set-up
- Infrastructure created for 100 seat Data Centre
- Cashless facilitation at over 2000 Hospitals /
Nursing Homes / Medicine Shops / Diagnostic
centres - in 170 Cities
- Web enabling for claims tracking and on-line
access - Medical team of 15 Doctors
- International expertise in tariff
standardization cost containment through ties
with overseas TPA - Claims Control and Cost Containment Services,
lowering the Medical costs
17Corporate Office 515 Udyog Vihar,
Phase-V Gurgaon - 122016, Haryana Tel No.
91-124-2438270-75 Fax No. 91-124-2438276 Regi
stered Office Plot No. 208, Site I, Shankar
Road Scheme, New Rajinder Nagar, New Delhi
-110060 Tel No. 91-11-28741511 / 28745512 Fax
No. 91-11-28742286 Email info_at_vipulmedcorp.co
m Website http//www.vipulmedcorp.com