What is The Clearing House

1
Introduction

• What is The Clearing House?
• What are TSTs?
• Is this for me?
• What happens next?
• The future

2
What is the Clearing House?

• The Clearing House
• Manages a waiting list
• Matches rough sleepers to flats
• It is made up of
• Approx 4000 properties
• Studio flats and one-bed flats
• Private and RSL properties
• You will receive
• A tenancy for as long as you require support
  (renewed every 2 years)
• TST support to live in the flat

3
TSTs - What are TSTs?

• TSTs are Tenancy Sustainment Teams
• They will help and support you to work
• towards your goals.
• General support needs
• Education, Training and Employment
• When you are ready, they will discuss move-on
  options with you

4
TSTs general support

• Maintaining a tenancy
• Living independently
• Health
• Utilities
• Money advice
• Benefits advice
• General support

5
TSTs - education, training and employment

• If you are considering training or employment
  they will assist you with
• Courses or training programmes
• Applications
• Career advisers
• Job search
• In work benefits
• In Education benefits

6
TSTs - move on

• TSTs will help you to
• Review your support needs, and assist you to
  renew your tenancy if you still require support
• Recognise when you are ready to move
• Understand the options
• Access independent accommodation
• Get ready to move

7
Is this for me?Eligibility

• A verified rough sleeper on CHAIN
• Require some support to maintain a tenancy
• Willing to work with the TST
• Understand that you have a tenancy for as long as
  you need support (A fixed term AST, renewed every
  2 years)
• Expected to move when you no longer require
  support
• Encouraged to attend TB screening

8
What Happens Next?Being referred to the Clearing
House

• Your current worker will submit a Clearing
• House application form. This will identify
• Support needs
• Future work with the TST
• Where you want to live (at least 2 Boroughs)
• Mobility issues or a disability
• Pets
• Partner

9
Havering
Redbridge
City
Clearing House Map of Average Waiting Times Blue
6 months or less Red between 6 and 12
months Yellow between 12 and 18 months Grey
we have housed very few people in these areas
Kingston
Sutton
10
What happens Next?Getting an offer of
accommodation

• Nomination
• Meet with TST/Housing Provider
• Viewing Decision
• One nomination only
• Refusing a nomination
• Appealing a decision
• Accepting a nomination

11
The Future

• After 18 months, there will be a tenancy review
• This will result in two options
• If you continue to need support your tenancy will
  be renewed for a further fixed term
• If you no longer need support your TST will help
  you to move on to a PRS flat