The Emotional Intelligence Quickbook

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The Emotional Intelligence Quickbook

• Travis Bradberry Jean Greaves

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The Other Side of Smart

• The path between feeling and reason
• A window on Emotional Intelligence
• Personal Competence
• Social Competence

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Half a Million Surveys

• Finding 1 We have an emotional epidemic
• Finding 2 There are few truths behind labels
• Finding 3 Its lonely at the top

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The Impact of Emotional Intelligence

• Emotional Intelligence and health
• Emotional Intelligence and professional excellence

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Six Key Questions

1. Can my Emotional Intelligence change?
2. If Emotional Intelligence is so important, why
   are some people successful who seem to have
   none?
3. How many Emotional Intelligence skills should I
   work on at one time?

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Six Key Questions

1. Should I let other people know that I am working
   on my Emotional Intelligence?
2. Can Emotional Intelligence be used to manipulate
   people?
3. Does Emotional Intelligence have anything to do
   with age?

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Building Your Skills

• Personal Competence
• Lean into the discomfort
• Manage your tendencies
• Social Competence
• How to listen so people will talk
• How to talk so people will listen

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Bringing Emotional Intelligence to Work

• Defining moments
• Communication and quiet conflict

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Taking Your Team to the Next Level

• The power of team Emotional Intelligence
• Team Emotional Awareness
• Team Emotion Management

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Taking Your Team to the Next Level

• Internal relationship management
• External relationship management
• Improving team Emotional Intelligence

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Taking Emotional Intelligence Home

• Repairs
• Coaching through conflict
• Living with Emotional Intelligence

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For more information

• Discussion questions and group learning tools can
  be found online at
• www.EIQuickbook.com