How to Fix the ‘Outlook Unable to Send and Receive Emails’ Issue?

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How to Fix the Outlook Unable to Send and
Receive Emails Issue?
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Outlook offers excellent email services
accessible via web browser or app, including
features like file sharing, calendar management,
task tracking, and
email organization. Despite its seamless
experience, users may encounter issues like being
unable to send or receive emails. While simple
issues like network problems can be quickly
resolved, complex issues require specific
solutions. Here are 5 effective methods to
resolve email send and receive issues
quickly. Read More
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Solution 1 Check the Internet Connection on Your
Device

1. Click on the Wi-Fi icon in the Toolbar.
2. Ensure your device is connected to a wireless
   network.
3. Open a web browser and visit any website to
   check your internet connection.
4. Restart Outlook.
5. Verify if the email send and receive issue is
   resolved.

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Solution 2 Check the account settings of Outlook
Click on the Windows 'Start' icon and search for
'Control Panel'. Open the Control Panel and
select 'Mail (Microsoft Outlook)'. Click on the
'Email Account' button. Select your email account
and click 'Change'. Ensure incoming and outgoing
mail server settings are correct.
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If using encryption, select 'Required Logon Using
Secure Password Authentication' and click 'More
Settings'.
Make sure 'Use Same Settings as my Incoming Mail
Server' is selected. Go to the 'Advanced' tab and
ensure incoming and outgoing ports are set to 995
and 465 respectively. Set the encryption method
to SSL/TLS and click 'OK'. Click 'Close' to exit
the window.
See More
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Solution 3 Repair the Data File of Your Outlook
Email

• Press Windows key R to open the Run dialog box.
  Type or paste the following link
  C\program\Files\Microsoft office\Root\Office16\Sc
  anpst.exe and press Enter.
• If you don't know the path, Google "scanpst.exe
  file for your Outlook version."
• Click on 'Browse' in the new window.
• Select 'Start' to begin the file-checking
  process. Check 'Make Backup of Scanned Files Befor
  e Repairing' and click 'Repair'.
• Once the repair is complete, click 'OK' to finish
  the process.

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Solution 4 Check the Junk Mail Settings for Your
Outlook Mail
Open Outlook on your device. Go to the Home tab
and open the Junk drop-down menu. Select Junk
E-mail Options. In the options tab, ensure junk
mail protection settings are set to either low
or not set to automatic filtering. Check
settings in other tabs if necessary. Click 'OK'
to save changes.
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