Remote Monitoring Services

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Empowering Your IT Ecosystem With Suma Soft's
Remote Monitoring Services
www.sumasoft.com
Suma Soft Proprietary and Confidential
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Introduction
Unleashing IT Excellence With Suma Soft's Remote
Monitoring Services for Seamless Operations and
Elevated Performance

• Discover how Suma Soft's proactive Remote
  Monitoring Services ensure optimal IT
  performance, prevent downtime, and elevate your
  organization's digital capabilities.
• Suma Soft offers comprehensive Remote Monitoring
  Services designed for today's dynamic IT
  environments.
• Our approach enhances efficiency, reduces costs,
  and guarantees uninterrupted IT operations.
• Elevate your IT infrastructure with Suma Soft!

www.sumasoft.com
Suma Soft Proprietary and Confidential
3
Who We Are
Suma Soft Your Trusted Partner for Proactive
Remote IT Monitoring
Suma Soft, a leader in remote monitoring
services, partners with organizations to monitor
and manage IT systems remotely.
Our expert team leverages customized solutions
for servers, applications, endpoints, devices,
and networks.
We specialize in providing real-time, 24x7x365
monitoring for seamless IT operations.
Our team of skilled engineers with extensive
experience ensures that your ServiceNow Instance
is managed efficiently without additional
resources.
www.sumasoft.com
Suma Soft Proprietary and Confidential
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Problem / Opportuniy
Organizations face the challenge of managing
complex IT ecosystems efficiently.
Traditional approaches increase downtime, impact
productivity, and incur higher costs.
www.sumasoft.com
Suma Soft Proprietary and Confidential
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Suma Soft Value Proposition
Our real-time monitoring prevents issues from
escalating, ensuring continuous system stability.
Suma Soft utilizes advanced technologies to
deliver effective Remote Monitoring Services
tailored to client needs.
Clients benefit from reduced on-site visits,
fixed monthly costs, and increased uptime.
www.sumasoft.com
Suma Soft Proprietary and Confidential
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The Solution
We prioritize preventative maintenance through
automated tasks, including OS updates, antivirus
definitions, and disk cleaning.
Our services contribute to prolonged IT asset
lifespans and increased system efficiency.
www.sumasoft.com
Suma Soft Proprietary and Confidential
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Suma Soft's Technical Support Development Process
Compile Data Gather specific client hardware,
software, and network information.
Generate Reports Create detailed activity
reports through intuitive dashboards.
Alerts and Tickets Proactively create alerts and
tickets when issues arise for swift resolution.
Monitoring Health Monitor device and network
health for optimal performance.
www.sumasoft.com
Suma Soft Proprietary and Confidential
8
Suma Soft's Technical Support Development Process
Multi-Client Tracking Simultaneously track
multiple clients and endpoints.
Maintenance Automation Automate recurring
maintenance procedures for seamless IT operations.
Software Updates Remotely install new or updated
software, including patches and OS updates.
Device Configuration Automatically install the
Remote Monitoring Services agent on new devices
and configure them remotely.
www.sumasoft.com
Suma Soft Proprietary and Confidential
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Explore Suma Soft's Remote Monitoring Services to
Elevate your IT Infrastructure.
Follow Us On
United States 300 Delaware Ave. Suite 210 324
Wilmington DE 19801
India HQ 2nd Floor, Westend Icon, Westend Mall
Complex, Aundh, Pune - 411007, Maharashtra, India
www.sumasoft.com
Suma Soft Proprietary and Confidential