MSP and MSSP SaaS Security and Management Challenges in 2023 and Goals for 2024 with George Smith

1
CyberTalk Series MSP and MSSP SaaS Security and
Management Challenges in 2023 and Goals for 2024
with George Smith
The MSP/MSSP space and services that are provided
by managed services providers is changing
rapidly. With 46 of businesses not having any
on-premises IT Infrastructure and most client
end-users spending almost all of their working
hours in browsers and SaaS applications, there is
less traditional infrastructure (physical
devices, server rooms/closets etc.) for
MSPs/MSSPs to manage and secure. SaaS Management
and SaaS security are the fastest-growing
services of the modern MSP/MSSP.
2
I met George Smith, the Head of Community and
Strategic Partnerships at AUGMENTT, while I was
at ConnectWise ITNation 2023. Augmentt, is a
SaaS Security Management platform optimized for
Microsoft. The platform is built for MSPs who are
serious about creating a profitable future
through managed SaaS services. The platform
supports the ability to audit SaaS
implementations, including security
configurations and threats, protect SaaS
applications with conditional access policies and
enforce MFA, and detect threats in SaaS
applications including risky sign-ins and account
breaches.
In this lt 3-minute interview, George sees the
primary challenge including getting visibility
into the SaaS applications that clients and their
end-users are actually running, plus the risk,
costs, and license issues that MSPs could be
assisting them with. In fact, most MSPs greatly
underestimate the number of applications that
their clients are using. George said 2024 looks
to be the year when MSPs and MSSPs will see more
compliance and regulatory requirements
thatMHoSwPsca/Mn SI hSePlps ywoiul?l have to
respond to and ensure that Microsoft environments
are secure. From there, forward-thinking
MSPs/MSSPs can perform audits and discover
additional SaaS applications that can provide
security, cost, and license optimization for.
3
Ive been a big supporter of SaaS Management
services for MSPs/MSSPs and see opportunities to
not just secure the environments and users, but
provide additional value with productivity
training, integrations and perhaps connecting
clients to services that leverage data and
improve workflows across applications. If you
missed Seceon at ConnectWise IT Nation in
Orlando, contact us and schedule a demo or
discussion about your plans for managed security
services in 2024.
Contact Us
Address - 238 Littleton Road Suite 206 Westford,
MA 01886 Phone no - 1 (978)-923-0040 Email Id
- sales_at_seceon.com Website - https//www.seceon.c
om/