Digital Patient Engagement Tools

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Digital Patient Engagement Tools

• Why You Need It In 2022?

www.vozo.xyz
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introduction

• Healthcare providers need the right solutions to
  cut down their labor shortage issues before they
  impact their financial operations and patient
  care.
• Here comes the use of digital patient engagement
  tools. In this article, we explain to you the
  extraordinary benefits of patient engagement
  tools for your healthcare practice.

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Patients show enthusiasm for digital tools

• For providers, digital patient engagement tools
  including patient-self-scheduling capabilities
  for appointments, automated appointment
  reminders, online pre-service check-in, and
  post-visit payment plan options, offer a plethora
  of benefits such as improved collections, greater
  operational efficiencies, and integration with
  third-party software applications
  including electronic health records (EHR) systems.

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Patients show enthusiasm for digital tools
(cont..)

• In general, patients are eager to use digital
  tools in healthcare, a trend that is illustrated
  by their rapid adoption of telehealth during the
  Covid-19 pandemic.

For example, an Accenture survey of nearly 1,800
people in the U.S. found that in early 2020 only
7 of people had experienced a virtual
consultation with a provider by mid-2021, that
number had climbed to 32.
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Patients show enthusiasm for digital tools
(cont..)

• Encouragement from medical providers helped fuel
  the shift to virtual visits and can similarly
  help drive increased adoption of other digital
  tools.

For example, when asked what would make them more
likely to use digital tools to manage their
health, patients most frequently cited answer at
33 was recommendations from my medical
provider.
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Benefits Of Digital Patient Engagement Tools

• Self-Scheduling By presenting patients with an
  option to schedule appointments that they can
  access at all hours of the day as opposed to
  having to call during office hours practices
  reduce barriers to patient access while enhancing
  patient satisfaction.
• Freed from having to answer phones to schedule
  all appointments, practice staff can devote
  greater time and energy to patient-facing
  activities.

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Automated appointment reminders

• These automated tools often provide Omni channel
  options to cater to individual patient
  preferences for communicating reminders, such as
  text messages, emails, or phone calls.
• Automated appointment reminders can help
  practices protect revenues and reduces no-shows.

The same technology built for the delivery of
appointment reminders can also be used to provide
driving directions, customized patient
communications, and invitations to digital
check-in without requiring the patient to log
into an app or website.
RELATED How To Create Effective Patient
Appointment Reminders?
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Pre-service check-in

• During digital pre-service check-in, a link is
  sent to a patient that lets them enter or confirm
  in real-time several key pieces of information,
  including demographic and personal data
  insurance and benefits coverage and a cost
  estimate based on copay and visit type.
• Digital pre-service check-ins save time for both
  patients and providers by removing the need to
  fill out paper forms or confirm information with
  staff.

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Pre-service check-in (cont..)

• Providers can move patients through more
  efficiently, enabling them to boost revenues by
  seeing more patients in the same amount of time.
• Having the patient validate or update demographic
  information can also reduce the number of denied
  claims due to information errors.

RELATED How To Develop Your Patient Retention
Strategy?
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Post-visit check-out
During the post-visit check-out process,
practices bill patients or provide payment plan
options. Next, payments are processed upon
receipt.

• By offering flexible payment options to patients,
  providers can improve collections, reduce the
  need for costly follow-up activity, and reduce
  bad debt sent to collections agencies.
• Third-party integration prevents double-posting
  of charges and improves the patient experience
  through better price transparency.

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Final Thoughts

• Unfortunately, the effects of the national labor
  shortage will be felt by most providers and the
  patients they serve into next year, and possibly
  beyond.
• Rather than continuing to pour scarce resources
  into additional salaries, bonuses, benefits, and
  recruiting, providers should consider investing
  in digital patient engagement tools that enable
  existing staff to work more efficiently and at
  the highest of their abilities

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Final Thoughts (cont..)

• The patient portal software serves to be one of
  the best digital patient engagement tools for
  2022.
• So dont miss including it in your clinical tools
  list. Searching for the patient portal system?
• Vozo offers the best patient portal software and
  strives to improve your practice productivity and
  engage your patients by simplifying their
  scheduling tasks.

Schedule a free demo today!
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• Read More About
• Patient Portal Software
• _at_
• Vozo Blog

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Vozo Patient Portal Software

• Contact us
• Vozo
• 42240 Mason Ridge Ct, Brambleton, VA 20148
  571.213.3245
• www.vozo.xyz